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Faial Resort Hotel

Rua Consul Dabney, Horta, Faial Island 9900-856, Portugal
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Faial Resort Hotel
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Ranked #3 of 5 Hotels in Horta
A recent review
3 of 5 stars reviewed 4 weeks ago
meredithspear Baltimore, Maryland
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122 Reviews from our TripAdvisor Community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North East, Maryland
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has a lot of history but it shows. Renovations that are much needed were actually underway - right above our room. Actually recorded and played for the staff to demonstrate how loud the hammering and grinding were - no offer to change rooms. Most hotels at least plan to have guests at the opposite ends of ongoing renovations... More 

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Baltimore, Maryland
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husbands organization booked Faial Resort Hotel for their week long retreat. Breakfast was included and they were able to book the second floor conference room. The hotel is a bit dated - the lobby was comfortable but the rooms could use a little TLC. The breakfast buffet was good and the hotel has both an indoor & outdoor pool... More 

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Lisbon, Portugal
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel is old, materials are in bad shape (carpets, curtains, chairs). There were stains everywhere in the carpet of my room. We've used the big meeting room and it was moldy and smelly (seems not to be used for a long time). Mattress was not pleasant. Those were the drawbacks. However, staff was very good, nice and efficient, meals... More 

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Paris, France
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 28, 2015

Staying in the low, and I mean low season, the hotel barely had 10 guests in it. We made up 2 of those 10. First the positives! The staff is really nice and friendly. The location is great near the port of Horta. The housekeeping staff was efficient and the bed was large and comfortable in spite of it being... More 

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Ottawa
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed November 22, 2014

We were put up at the Faial Resort Hotel by SATA as our flight was canceled due to bad weather. I was excited to go to a four-star hotel. My smile faded when walking to our room. There were stains all over the hallway carpets. The room was no better; stains on the carpet, walls, curtains, chairs, furniture (I could... More 

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Rochester
Top Contributor
50 reviews 50 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 12, 2014

Centrally located, great view of the harbor and Pica Island from own balcony. neat and clean Odd item was our King size bed was to twins push together and made up as twin bed, had to remake the beds each night

Was this review helpful? Yes 1
Heiloo, The Netherlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

Of the three hotels we stayed at in the Azores, this was our favourite hotel. The rooms were spacious and well appointed, although we found the beds rather hard and of course they had the plastic undersheets on which seem to be standard in the Azore hotels. However, staff were very friendly and helpful and the restaurant/breakfast room and pool... More 

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Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 1, 2014

There were two areas in Fayal Hotel (Faial Resort Hotel) that impressed us most during three days stay in Horta: - Bar with photos on its walls that show how Faial island, Horta city and the hotel buildings looked some 75 years ago during golden days of Western Union and PanAm. After spending a day walking through the city it’s... More 

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Washington DC, District of Columbia
Top Contributor
96 reviews 96 reviews
61 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed September 23, 2014

I came to this hotel because of disrupted travel due to weather conditions, but then after one day stay was sorry to leave this charming hotel. Hotel staff was extremely helpful from the very first moment I arrived. All with smile on their faces and with efficient service. Also great food from a la carte menu. Wish I could spend... More 

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Putten, Netherlands
Top Contributor
63 reviews 63 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 6, 2014

Staff at reception was friendly enough. Room smelled mouldy and I think they're aware of the issue as when we arrived back in the room just after housekeeping left it smelled of air fresher. Nice pool overlooking the marina and a view of Pico and the ocean. Too bad the pool bar closes at 7! The old waiter is incredibly... More 

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