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Faial Resort Hotel

Rua Consul Dabney, Horta, Faial Island 9900-856, Portugal
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Faial Resort Hotel
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Best prices for: 1 room 1 guest
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Ranked #4 of 5 Hotels in Horta
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134 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed a week in this hotel. Positive points: Good location Very good breakfast buffet Friendly personnel Negative points: Rooms are not 4* rooms, just average rooms in an old school look. We waited long time to have our baggage, and finally we decided to go to the reception to bring them by ourselves. The housework is made every day,... More 

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Eastman, QC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice city hotel, a few steps from the harbour and the city, but very quiet. Rooms could be cleaner and should be renovated, but for one night, it was OK... I would rate it 3 stars instead of 4. Good service, very nice and friendly staff. Complete buffet breakfast served in the main dining room overlooking the city, with nice... More 

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North East, Maryland
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2015

This hotel has a lot of history but it shows. Renovations that are much needed were actually underway - right above our room. Actually recorded and played for the staff to demonstrate how loud the hammering and grinding were - no offer to change rooms. Most hotels at least plan to have guests at the opposite ends of ongoing renovations... More 

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Baltimore, Maryland
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 5, 2015

My husbands organization booked Faial Resort Hotel for their week long retreat. Breakfast was included and they were able to book the second floor conference room. The hotel is a bit dated - the lobby was comfortable but the rooms could use a little TLC. The breakfast buffet was good and the hotel has both an indoor & outdoor pool... More 

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Lisbon, Portugal
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 2, 2015

The Hotel is old, materials are in bad shape (carpets, curtains, chairs). There were stains everywhere in the carpet of my room. We've used the big meeting room and it was moldy and smelly (seems not to be used for a long time). Mattress was not pleasant. Those were the drawbacks. However, staff was very good, nice and efficient, meals... More 

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Paris, France
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed February 28, 2015

Staying in the low, and I mean low season, the hotel barely had 10 guests in it. We made up 2 of those 10. First the positives! The staff is really nice and friendly. The location is great near the port of Horta. The housekeeping staff was efficient and the bed was large and comfortable in spite of it being... More 

Was this review helpful? Yes 3
Ottawa
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed November 22, 2014

We were put up at the Faial Resort Hotel by SATA as our flight was canceled due to bad weather. I was excited to go to a four-star hotel. My smile faded when walking to our room. There were stains all over the hallway carpets. The room was no better; stains on the carpet, walls, curtains, chairs, furniture (I could... More 

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Rochester
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 12, 2014

Centrally located, great view of the harbor and Pica Island from own balcony. neat and clean Odd item was our King size bed was to twins push together and made up as twin bed, had to remake the beds each night

Was this review helpful? Yes 1
Heiloo, The Netherlands
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

Of the three hotels we stayed at in the Azores, this was our favourite hotel. The rooms were spacious and well appointed, although we found the beds rather hard and of course they had the plastic undersheets on which seem to be standard in the Azore hotels. However, staff were very friendly and helpful and the restaurant/breakfast room and pool... More 

Was this review helpful? Yes 2
Moscow, Russia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 1, 2014

There were two areas in Fayal Hotel (Faial Resort Hotel) that impressed us most during three days stay in Horta: - Bar with photos on its walls that show how Faial island, Horta city and the hotel buildings looked some 75 years ago during golden days of Western Union and PanAm. After spending a day walking through the city it’s... More 

Was this review helpful? Yes 1
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