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Faial Resort Hotel

Rua Consul Dabney, Horta, Faial Island 9900-856, Portugal
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Faial Resort Hotel
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169 Reviews from our TripAdvisor Community

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Level Contributor
101 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel is simply mediocre - really old furnished and designed, and poorly maintained (room wasn't clean enough). The room was intensely dark and the outside lightning just wasn't enough- and I really felt like I'm back in the 80s with the design. Bed had tiny pillows and was utterly uncomfortable. I was during the winter time and the hallways... More 

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Thank WhisperEater
Madrid, Spain
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 25, 2015

Very nice and friendly staff. Easy to walk everywhere around, easy to park and a good Spa and views. Needs renovations in the toilets and the matresses even do are not old, have a really bad quality. The breakfast it´s ok, but boring and misses fresh fruit juices. The wify in the rooms is really bad or inexistent.

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2 Thank Isacarrefour
Belfast, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

As others have said, this hotel has a good location, but is in need of tlc. Beyond the fact that the decor is dated, it's just grubby. On arrival our bath had hair and random dirt in it. The tub itself was grey with age and frankly stank of mould. The fittings were all a bit mouldy.probably because there is... More 

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2 Thank BelfastBonzo
Frankfurt, Germany
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

This resort hotel is quite large for Horta. The facilities include a small gym, indoor and outdoor pools, spa. The restaurant offers buffet or Ala Carte. As well as the main building there are also separate villas with 8 rooms, some with a small terrace. The pool and restaurant overlook the sea with views to Pico.

Helpful?
Thank pad_11
Level Contributor
5 reviews
4 of 5 stars Reviewed August 21, 2015 via mobile

Resort is great..stuff was very friendly and helpful, I had tooth pain at night and everyone on reception did their best to help me to get in contact with local doctor... Breakfast service was really good with a lot of options and big plus is facilities with whirlpool and inside and outside pool with bar..only issue was internet connection which... More 

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Thank Jakub H
Den Bosch, The Netherlands
Level Contributor
393 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
2 of 5 stars Reviewed August 13, 2015 via mobile

We stayed here for three nights. To start with the positives: - Good location right in the town centre. - Great view of the harbour and Pico island (providing you have a sea view room). - Nice pool areas both inside and outside. - Friendly staff although not all speak English. What we felt should undergo major improvement: - Rooms,... More 

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1 Thank DeKokkies

Travelers are raving about these Horta hotels

The Netherlands
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

This hotel has a lovely view over Pico and is a 1 min walk to the centre of Horta. The staff is friendly, luggage service was excellent. The rooms were outdated, beds a bit hard and the room was in need of some renovation. Refrigirator available at the room. The downside was the old faucet at the shower, so you... More 

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Thank MmrCaine
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

We stayed a week in this hotel. Positive points: Good location Very good breakfast buffet Friendly personnel Negative points: Rooms are not 4* rooms, just average rooms in an old school look. We waited long time to have our baggage, and finally we decided to go to the reception to bring them by ourselves. The housework is made every day,... More 

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1 Thank Luc D
Eastman, QC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 15, 2015

Nice city hotel, a few steps from the harbour and the city, but very quiet. Rooms could be cleaner and should be renovated, but for one night, it was OK... I would rate it 3 stars instead of 4. Good service, very nice and friendly staff. Complete buffet breakfast served in the main dining room overlooking the city, with nice... More 

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Thank nat45
North East, Maryland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 23, 2015

This hotel has a lot of history but it shows. Renovations that are much needed were actually underway - right above our room. Actually recorded and played for the staff to demonstrate how loud the hammering and grinding were - no offer to change rooms. Most hotels at least plan to have guests at the opposite ends of ongoing renovations... More 

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2 Thank Dave S
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