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Club Amarilis

Avenida V3, Portimao 8500-801, Portugal
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143 Reviews from our TripAdvisor Community

Traveler rating
    44
    62
    18
    12
    7
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41
56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Nuneaton
Contributor
13 reviews 13 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

So many times people give a bad review because " the chips are cold" or "the pillows are hard" etc. We returned home last Saturday from here. The first ten days of our holiday were amazing. The hotel was clean, maids in everyday. Food was lovely, always hot and quite a good choice. You have to remember that this is... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Arrived on 23rd May with 6 friends. Hotel staff are excellent in every possoble way. Rooms were clean and well kept. Hotel food isnt up to much. Not enough selection to cater for everyone who stays. Cleaners had a habit of entering rooms when the do not disturb sign was on the door. Hotel is located in a good location... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My partner, my 8 month old son and I arrived at club amarilis on the 10th of May for an 11 day holiday. We couldn't have been happier with the hotel and it's facilities, and the helpfulness of staff. Swimming pool area was well kept with a smaller paddling pool for the kiddies. Plenty of sun loungers at poolside and... More 

Was this review helpful? Yes 3
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, Thank you for your great review. We hope to see you back again and surpass your expectations next time with even a better service. With our best regards, Nuno More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed 16/5/15 Hotel clean,pool side bar good,pool sunloungers Ok.most of staff we're nice.restaurant poor spaghetti Bolognese on every lunch and dinner time cold food poor choices / hotel needs updating.Hotel allows guests to have dogs in hotel.barking through out the night.bad smells in room off sewage.overall poor quality hotel

Was this review helpful? Yes 3
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, We are very sorry you had such a poor impression of us. All we can do is try to improve on the food, overall restaurant and general facilities to keep improving and try to please every guest we receive. Thank you for your review. With our best regards, Nuno More 

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Portugal. We loved the hotel and the fact that we had an apartment even though we were all inclusive. The apartment was really big and we had plenty of room. It was cleaned daily with towels and bedding also changed. All areas of the hotel were kept very clean and the gardens were beautiful... More 

Was this review helpful? Yes 2
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, Thank you for your review. We will try to improve in the aspects you mentioned to provide a better service for everyone and for you if you come back, one aspect is that we are already waiting for a new and bigger toaster. We hope to see you back soon. With our best regards, Nuno More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Club Amarilis for 2 weeks. All staff at this hotel we're really nice, have got to say Vitor from the bar and Pedro from reception were the best :) they helped us out a lot and made us laugh :) My son loves bananas and was very sad to find out that the hotel didn't have any,... More 

Was this review helpful? Yes 3
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, Thank you for your review, we at the Amarilis were very happy to read it, Pedro in particular is ecstatic because you mentioned him, same goes to Victor. We hope to see you back soon and if you do come back we hop to provide even a better service. With our best regards, Nuno More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for one week in Mid May. Had a really nice room, spacious, clean and with a good level of facilities provided; i.e. hair dryer, microwave, fridge etc. The staff in the hotel were extremely good, courteous, friendly and really helpful. The Hotel is located an approx 5 minutes walk from the main resort area and beach. There... More 

Was this review helpful? Yes 1
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, Thank you for your lovely comments, we hope to see you back soon. With our best regards, Nuno More 

Stockton-on-Tees, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here first week of May, and had a really lovely holiday. All staff we met, from Reception, restaurant, bar and cleaners/maintenance were friendly and very helpful. Rooms were clean, spacious and our bed was comfy! Poolside was a little untidy when we first got there but the next day the guys were out weeding and cutting the grass. The... More 

Was this review helpful? Yes 3
ClubAmarilis, Receção at Club Amarilis, responded to this review

Hello, Thank you for your lovely review, we hope to see you back soon. We also want to thank you for the feedback about the wifi and tv and we will pass that information on to our management and see what improvements we can do in the future regarding those two things. With our best regards, Nuno More 

Carlisle, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 1 week in May . On arrival our rooms were not ready, when we got the first of the rooms and it was a double bed even though we booked twin rooms. The food on the first night was not hot enough, but after speaking to the rep the food was hotter and a toaster provided for... More 

Was this review helpful? Yes 5
ClubAmarilis, Gerente de relações com clientes at Club Amarilis, responded to this review

Good morning, Thank you for your comments, we are truly sorry your room wasn't ready but we are very happy you enjoyed your stay with us and hope you come back. With our best regards, Nuno More 

Skelmersdale, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is great it's located perfectly near a beach, shops and bars.the beach is long and wide and gorgeous and so clean.we stayed a week and from arriving to going home the staff and the people in general were the friendliest we have met yet in any hotel or city. the food is lovely and is like restaurant food... More 

Was this review helpful? Yes 6
ClubAmarilis, Receção at Club Amarilis, responded to this review

Good morning, Thank your from your great review and we hope you come back soon. With our best regards, Nuno More 

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