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Pousada de Faro Palace Hotel

#1 of 26 Hotels in Faro
Certificate of Excellence
Rua Sao Jose, Estoi, Faro 8005-465, Portugal (Formerly Pousada de Faro - Estoi Palace Hotel)
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366 Reviews from our TripAdvisor Community

Traveler rating
    165
    139
    46
    13
    3
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55
247
4
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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There are newer reviews for Pousada de Faro Palace Hotel
See the most recent reviews
Chelmsford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

We stayed at this hotel a couple of weeks ago for 1 night. We found it to be a great experience. The staff are all very friendly and welcoming. Check in was very efficient and when we were shown to our room (which was in the new part of the building) it was a definite "wow". We had a suite... More 

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Lausanne, Vaud, Switzerland
Top Contributor
223 reviews 223 reviews
65 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed April 9, 2015

The Pousada really is in the small town of Estoi, 10km away from Faro. It is basically a renovated small Palace plus a modern addition of a pretty large hotel. The rooms are spacious, nicely furnished with big baths. They lack enough power outlets, which todays traveller needs for rechareging his/her devices. The Wifi is free and fast enough. But... More 

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Emmetten, Switzerland
Senior Reviewer
6 reviews 6 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 26, 2015

We were a group of nine people and went to the Pousada for lunch. It was the most dreadful experience in terms of service we ever had in Portugal. Totally uninterested personnel - civil servants without knowing the word "to serve....". The food was between bad and acceptable. We left a complaint and were called by the Manager a few... More 

Was this review helpful? Yes 1
Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you for visiting us and for taking the time to post this review. We would like to thank you for your observations about the restaurant, and we apologize because we did not meet your expectations. Best regards, Orlando Araújo Unit Supervisor More 

Dauphin, Canada
Top Contributor
125 reviews 125 reviews
23 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

We arrived at the Pousada in the evening after a long overseas flight. Reception, Daniel, was terrific. He efficiently took us thru the check in, closed down the front desk and assisted us with our bags to a spacious and well appointed room. The next day, after a nice breakfast, we wandered the building and grounds. A nice job has... More 

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Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, We are delighted to read your nice review and to know you have enjoyed your stay. Thank you very much for the comments about staff, the building, and food at restaurant. We look forward to welcome you again at Pousadas de Palácio de Estoi. Best Regards, Orlando Araújo Unit Supervisor More 

Tewkesbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 26, 2015

The first challenge is to find the hotel which is tucked away in the back of the village of Estoi which has many narrow one way streets but it is well worth the effort. The greeting was both friendly and efficient. Our bedroom was very modern, clean and spacious with lovely views over the gardens and towards Faro and the... More 

Was this review helpful? Yes 1
Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you very much for your wonderful review and for recommending our Pousada to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again. Please let us know of your return as soon as possible. Kind regards, Orlando Araújo Unit Supervisor More 

Linschoten, The Netherlands
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 26, 2015

Very spacious room with small garden terrace. Comfortable room in new built part of the hotel. In the "castle" itself you find the restaurant, breakfast room etc. Very beautiful gardens. Breakfast was very "rich". Friendly personnel.

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Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments about the breakfast, and staff performance. We are glad you liked the general service provided on the Pousada. We hope you can choose ESTOI again on your next visit . Best regards, Orlando Araújo Unit Supervisor More 

Rio de Janeiro, RJ
Top Contributor
150 reviews 150 reviews
46 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed March 22, 2015

This hotel is in a renovated castle, and provides astonishing views to the city. The main area of the castle is occupied with the rstaurant and front desk of the hotel. The main bathroom in the loby is worth visiting as it has a beautiful painting int ceiling. The bedrooms are in a morn annex buildin. Spacious bedroom, with confortable... More 

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Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion about Pousada Palácio de ESTOI with us, and with all our potential clients.I’m glad you enjoyed our facilities and rooms. Looking forward to welcoming you back! Best regards, Orlando Araújo Unit Supervisor More 

Loulé
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Impressive from the start - doors held open for us on arrival, and our luggage whisked away. Friendly and welcoming reception. Lovely large room, wonderful beds and linens. Excellent service in the bar and the restaurant. We were spoilt throughout our short overnight stay. A perfect place for my husbands special celebratio

Was this review helpful? Yes 1
Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you very much for your feedback. We are glad to know you enjoyed your stay and found our service and facilities very good. Looking forward to welcoming you back to any of our Pousadas of Portugal. Best regards, Orlando Araújo Unit Supervisor More 

Ottawa
Contributor
20 reviews 20 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 16, 2015

The common rooms - sitting, dining, gardens, are impressive as expected from the photos, but the guest rooms are in a modern wing that is no different from a regular first class hotel, we were a little disappointed in that (as most pousadas are in historic buildings including the bedrooms), though all the modern amenities and comforts are there. The... More 

Was this review helpful? Yes
Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, We are delighted to read your nice review and to know you have enjoyed your stay. Thank you very much for the comments about swimming pool and the breakfast buffet. We look forward to welcome you again at Pousada Palácio de ESTOI. Best regards, Orlando Araújo Unit Supervisr More 

Liverpool, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 13, 2015

We stayed at the Pousada for 3 nights and it was a total delight from start to finish. All the staff we met from the moment we arrived were efficient and courteous and if one did not quite understand what we were saying they would quickly find someone who could. The accommodation block has been very tastefully built and does... More 

Was this review helpful? Yes 1
Manager_Estoi, Manager at Pousada de Faro Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments about staff, food, breakfast, gardens, view... We are glad you liked the general service provided on the Pousada. We hope you can choose Palácio de Estoi again on your next visit . Best regards, Orlando Araújo Unit Supervisor More 

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