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All 19 Carvoeiro hotels

Hotel Baia Cristal

4.0 of 5 Hotel   |   Vale de Centianes, Carvoeiro 8400-525, Portugal
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58%
Ranked #11 of 19 hotels in Carvoeiro
A recent review
3 of 5 stars reviewed 3 days ago
IanKBrum Birmingham, United Kingdom
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244 people have reviewed this hotel

Traveler rating
    54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 days ago NEW

I've stayed at the Hotel Baia Cristal a number of times and in 2014, the hotel is going downhill. There seems to be a drive to cut costs which is reflected in the quality expected for a claimed four star hotel. The breakfast is so poor, we ate out after two attempts of our five night stay. The 'hot' food... More

Was this review helpful? Yes
Wolverhampton, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel & service wonderful. Food great & nothing was too much trouble. Would highly recomend & may well visit again, Brian & Sheila Transfer service green bus very good.The building & bedrooms were high quality

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 2
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest Thank you very much for your nice review. We are very pleased to know how much you enjoyed your stay at Hotel Baía Cristal. We look forward to welcome you back in the not too distant future. Warm regards, Nelson Pascoal More

Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 12, 2014

My daughter visited with a friend..nice hotel, but wouldn't go back. More suited for older couples and young families. About 15minutes walk to the beach and located on a hillside. Website says there is a club at hotel. .but there is nothing there at all. First hol

Was this review helpful? Yes 4
NelsonPascoal, Gerente at Hotel Baia Cristal, responded to this review

Dear guest, We appreciate your comments about your daughter's holiday at the Hotel Baía Cristal which we appreciate. We welcome everybody to our hotel but probably the period when her daughter was with us were more mature couples. Thank you, More

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 8, 2014

The hotel room we stayed in was big, the shower was abysmal, brown water came out of the tap and cigarettes butts came up from the sink. Breakfast was below average. Staff were friendly and the Spa was very good. Pool was average. 10-15min walk from the main street where the restaurants are.

Was this review helpful? Yes 3
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you for your review. We regret that you have not reported any anomaly concerning the shower and water coloration during your stay, because then we would have solved the problem at the moment. We hope to have the pleasure of receiving the near future again. Sincerely, Nelson Pascoal More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2014

Me and my fiancé stayed here for 7 nights from the 11th May, we arrived early afternoon and was able to store our luggage, we were given excursion trips and car rentals plus info on the all inclusive, receptionist was very nice and told us that lunch would be served in 15 minutes, our all inclusive started straight away and... More

Was this review helpful? Yes 4
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your time and your review. We are very glad to know that you have had a good time in the Hotel Baía Cristal Beach & Spa Resort, and that you apreciate our staff and our service. We are looking forward to welcome you back in the near future. Kindests regards, Vera More

Bristol, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 18, 2014

Really enjoyed this hotel and can't believe some reviewers have said food wasn't good as it was excellent !! A wide selection every night with a lot of lovely salads in varying flavours and including rice pasta and fruit ! Staff were excellent and very attentive only problem was when the restaurant was busy you could wait a while for... More

Was this review helpful? Yes 2
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your time and your review. We are very pleased to know that you have had a relaxing time with us, and that you apreciate our staff, our service and our rooms. We are looking forward to welcome you back in the near future. Kindests regards, Vera More

Milton Keynes, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2014

I was really disappointed with the Baia Cristal Beach and Spa Resort Hotel; it certainly does not rate 4 stars. The meals were poor. Breakfast was the worst: they never served fried eggs and the bacon was always cold. One morning we had to leave early and arrived for breakfast before the restaurant opened. Even immediately after opening time, the... More

Was this review helpful? Yes 1
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you for your time and for your feedback. We regret that your stay was not entirely pleasent. We respect all opinions, even though sometimes we have a lot different opinion from what is being transmitted. Either way your comments are very important to us, to improve aspects which may have been not as well as it should.... More

Burnley
2 reviews
4 of 5 stars Reviewed May 12, 2014

Brilliant! Just returned from a week at the Hotel Baia Cristal in Carvoeiro. The hotel was wonderful, very clean and comfortable, the food was lovely especially the salad bar and the hotel staff were happy and friendly. It was the most relaxing hotel I've stayed in and I will be booking to go back again soon.

Was this review helpful? Yes
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your time and your review. We are very pleased to know that you have had a relaxing time in the Hotel Baía Cristal Beach & Spa Resort, and that you apreciate our staff and our service. We are looking forward to welcome you back in the near future. Kindests regards, More

Dorchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel was beautifully situated, provided a great base for the holiday and we enjoyed the meals and accommodation which was clean and perfectly adequate. The staff were pleasant and the guy on reception was willing to go the extra mile by printing off our boarding passes . Entertainment was a bit cheesy but not compulsory. We would have no... More

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your review. We are very happy to know that you have had a good time with us, and that you apreciate our staff and our service. We are looking forward to welcome you again at Hotel Baía Cristal Beach & Spa Resort in the near future. Kindests regards, Vera Gomes Graca More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

Stayed at Baia Cristal for easter week. Love the hotel and its the surroundings, staff very helpful, views of the ocean just mind blowing , had very relaxed time at the hotel with my 15 yrs old son who just loved to be in the pools. The hotel is very clean felt very welcomed by the stfaff nice evening entertainment... More

Was this review helpful? Yes 1
NelsonPascoal, Gerente de recepção at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your review. We are happy to know that you enjoyed the Hotel Baía Cristal, the staff and our service. We hope to have the pleasure of welcoming you again at Hotel Baía Cristal in the near future. Kindest regards, More

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Additional Information about Hotel Baia Cristal

Address: Vale de Centianes, Carvoeiro 8400-525, Portugal
Location: Portugal > Algarve > Faro District > Carvoeiro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Baia Cristal 4*
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Also Known As:
Baia Cristal Hotel
Baia Cristal Vale Centianes
Hotel Baia Cristal Carvoeiro, Portugal - Algarve

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#3 On the Beach Hotel in Carvoeiro #8 Luxury Hotel in Carvoeiro
Hotel Class
Official Description (provided by the hotel)
Located in one of the most beautiful places in the Algarve, on a cliff top, the Hotel Baia Cristal offers a peaceful atmosphere with a fantastic sea view. Upon the beach of Vale Centeanes and 1700 m from Carvoeiro beach, this 4 star hotel has 120 rooms. With areas from 36m2 to 55m2, Hotel Baia Cristal has at your disposal 14 Suites sea view, 10 Suites garden view, 38 Rooms sea view and 58 Rooms land view, with Private bathroom, Satellite TV, Individual A/C, Minibar, Safe, Direct dial telephone, Balcony, Tea and Coffee facilities, Kitchenette (only in suites). Hotel Baia Cristal has at your disposal Restaurant Gaivota, a cosy restaurant with beautiful views to the sea. Open for breakfast and dinner with Portuguese and international cuisine; and Bar "Albatroz", a relaxing bar with live music, ideal for enjoying the sunset in the company of a delicious cocktail. The terrace serves meals and snacks throughout the day. During the Summer, there is also Barbeques, where guests can enjoy barbecues by the pool, filled with popular music and dance; and also a Pool Bar "BierGarten", where it is possible to enjoy refreshing drinks throughout the day. For Leisure, there are two outdoor Swimming pools, a kid's club, Tennis court, Giant chess board, Indoor Swimming pool, Sauna, Turkish bath, Fitness room, Massage and body treatment room, Games room (snooker, table football, ping pong and video games). For business purposes, there is Meeting room "Lagoa" with Capacity up to 80 people (8,5m x 10,85m x 2,29m). Other services: 24 Hour reception, Multilingual staff, Tour and information desk, Wireless internet, Live music, Car rental, Private parking, and a Shuttle bus to Carvoeiro. Vale de Centeanes Beach: 300m, Carvoeiro Beach: 1.7 km, Lagoa: 7.5 km, Portimao: 16 km, Faro Airport (FAO): 65 km, Lisbon Airport (LIS): 275 km. ... more   less 
Number of rooms
120

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