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Hotel Baia Cristal

Vale de Centianes, Carvoeiro 8400-525, Portugal
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Hotel Baia Cristal
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Ranked #13 of 20 Hotels in Carvoeiro
A recent review
3 of 5 stars reviewed 5 days ago
claire n Durham, United Kingdom
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245 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Located a short walk from Carvoeiro and vale de centianes , the hotel is placed on top of the most spectacular cliffs with splendid views. The hill from town is barely a hill if you have no disability or medical condition. If you do, the hotel offers shuttle buses twice a day and there are plenty of taxis. March is... More 

Was this review helpful? Yes 2
NelsonPascoal1, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you for your long and illustrative comments regarding your experience in our Hotel. The complete description of the Hotel and surrounding area gives a clear idea to the possible guests that want to visit us. We know that our hotel has a few years already but our aim is to make constant improvements in order to provide... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just has two weeks at the Cristal bed and breakfast. The view from our room was stunning. The staff were brilliant, from the reception Roberto, Margarida, Pedro. The waiters, the bar staff, the cleaners. Nothing was too much trouble. We had a few problems during our stay and the staff were magnificent. We have stayed in hotels all... More 

Was this review helpful? Yes 4
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, We would like to sincerely thank you for your comments regarding your recent stay with us. We will pass your comments on to the staff. It is very encouraging for myself and my team to receive positive feedback like yours. We strive to do our best every day, but only occasionally, some Guests are kind enough to take... More 

Wexford, Ireland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful comfortable clean hotel in a stunning location, friendly staff, lovely bar with traditional music played nightly. The restraunt is clean but would only recommend having breakfast here as dinner menu was disappointing. Leisure facilities fantastic, fabulous outdoor pools and infinity pool . Would highly recommend this hotel .

Was this review helpful? Yes 3
NelsonPascoal1, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your positive comments regarding your experience at Hotel Baía Cristal. We are very happy when we know that our Guests liked our hotel, staff and service. We would like to welcome you again in the near future. Warm regards, Nelson Pascoal More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2015

We arrived at the Cristal on Thursday 19th after booking 45 minutes earlier online. We booked 3 nights b&b! We stay in Carvoeiro regularly usually in villas, but this time as we were child free we booked a hotel. The room was ready 10 minutes after we arrived, it was clean and we'll presented. We found the staff to be... More 

Was this review helpful? Yes 4
NelsonPascoal1, Manager at Hotel Baia Cristal, responded to this review

Dear Helen, Thank you very much for your positive review. Our aim is to work hard in order to positively surprise our guests and provide them unique moments... Sometimes it does not happen but we try ... We would like to have the pleasure of welcoming you again in the near future, and who knows, with a new member in... More 

Oxford, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 27, 2014

Can-not fault rooms food or staff but the hotel is situated about 1.1/2 miles from carvoeiro and it's down hill to the village so if you have any difficulty with your walking think carefully and village only takes about 1/2 hour to walk round

Was this review helpful? Yes 6
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank yoiu very much for your review. Hope to welcome you again soon. Warm regards, Nelson Pascoal More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 27, 2014

We have just arrived home after a week's all inclusive stay at the hotel. Our impression of the place is that it is very good and well worth a visit. The room was spacious and comfortable and the grounds were very nice to relax in with just a short walk to a beautiful beach. The food and drink were also... More 

Was this review helpful? Yes 7
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank very much for your very positive review. We are very pleased to know that you have enjoyed the weeks you spent with us and you liked the Hotel in general, the service and staff as well as the surroundings of the Hotel (Carvoeiro area). In fact we take the lowest season to make improvements in order to... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2014

HOLIDAY ON HALF BOARD SEP/OCT 2014. HOTEL CLEAN AND IN GOOD LOCATION, reception staff do not promote a cheerful outlook. Our 4th stay at this hotel but revisits have gone unnoticed. Seen management passing through hotel but do not make eye contact with guests or enquire if enjoying holiday. On entering restaurant for evening meal not greeted by any staff... More 

Was this review helpful? Yes 3
NelsonPascoal, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you for your review. We are sorry that your 4th stay at our hotel fell short of your expectations. In fact we usually have some groups of different nationalities that ask us to stay in reserved areas for dinner at the restaurant, left a few free tables for the individual guests. The usual waiting time is short,... More 

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2014

Just back from a great stay at Baia Cristal, myself and 3 friends on a golfing break. Theres no doubt that the hotel needs a little updating here and there, however i dont really see this as a problem and found the general surroundings to be very relaxing. The main requirements of our break were very well met by the... More 

Was this review helpful? Yes 2
NelsonPascoal1, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you very much for your nice comments. We are glad to know that you have enjoyed your stay with us, and that you found in our hotel the confort and relaxing athmosphere that you have deserved. All the best and see you soon at Carvoeiro and Baía Cristal Nelson Pascoal More 

Ayr, Scotland, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 31, 2014

My friend and I were moved here from the sister hotel as we wanted a balcony that we could both sit on at the same time!!! We were led to believe that we were being upgraded to a "superior suite" Ha! Ha! Ha!, The apartment was badly in need of refurbishment, it seemed to us as if this block of... More 

Was this review helpful? Yes 1
NelsonPascoal1, Manager at Hotel Baia Cristal, responded to this review

Dear Guest, Thank you for your comments. Regards, Nelson Pascoal More 

Exeter, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 29, 2014

Returned from our one week holiday from Hotel Cristal. The Hotel was not large and had more of a villa feel. Our room 107 , had a lovely sea view on the ground floor. Which I would highly recommend the extra payment , very chilled, quite with a garden area. Rooms are clean and basic. However had a broken shower... More 

Was this review helpful? Yes 5
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