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Monte Santo Resort

Travelers' Choice award winner
Sitio do Mato Serrao, Carvoeiro 8400-599, Portugal
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1 room 1 guest
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Monte Santo Resort
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514 Reviews from our TripAdvisor Community

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Traveler rating
    327
    142
    34
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    2
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3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Whiteley, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here from the 18th-28th August 2015. We Arrived late in the evening, It was a bit disappointing that there was no welcome pack, being that there was no shop on site. We stayed self catering and the nearest supermarkets were Aldi and Apolonia and Intermarche the latter of the two had a great selection of special dietary foods... More 

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cumbria
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back,enjoyed yes, to be critical to far out of town, taxi horrendous we have family of 6 and could take 1-2 hours for a taxi, not much going on at nights there was entertainment at the hotel but it was subdued to say the least,the town is good plenty restaurant bars shops entertainment couldn't fault it,kids club not... More 

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Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our third year to visit Carverio. We travelled with two children aged 8 and 6. I also booked for my sister and her family. Same ages. Monte Santo is a nice resort with potential. We did not hear from hotel management during our stay to check. We had one bed apartment with sofa bed. The accommodation was very... More 

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Leigh-on Sea, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

5* What a great place for us to stay , Pool was large clean and plenty of sunbeds , the staff were excellent and very patient with all the kids in the indoor pool , tennis court/football pitches were an added bonus .Location is fine but difficult to get a taxi into/from Cavoeiro ...15mins walk downhill into town , but... More 

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Guildford, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our three bed apartment was comfortable and clean. Several things were missing: one hairdryer between six people, no iron or drying rack as advertised, although we were happy to do without. The wifi was woeful. Cleaners were sweet, but come at all times of the day - including early evening, when everyone is trying to shower and get ready for... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed for 1 week at the resort and having stayed at the Crowne Plaza Vilamoura the week before I would question whether Monte Santo is 5 star. Several issues:- Wifi extremely intermittent or non-existent at times, despite multiple attempts to get help by contacting reception. The pedestrian gate has an unusual intercom, unusual in that it is sometimes unanswered,... More 

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Enniskillen, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family Holiday - 2 x adults & 3 x boys age 6, 3 & 2. We stayed at Monte Santo for 10 nights from the 13th July. We booked it only a few weeks before arrival directly with the hotel. The reservation staff were very significant in our decision to chose Monte Santo for our family holiday. On arrival we... More 

Was this review helpful? Yes 3
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here in August with my husband and 2 kids aged 3 & 5. Positives first: Nice resort, well-laid out, grounds and swimming pool well maintained. Nice addition to have access to an indoor pool on cloudy days and also have access to a reasonably well equipped gym. apartments were spacious, well equipped and comfortable. Negatives: Having arrived at around... More 

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London, England, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Positives first: the facilities are nice, the rooms / flats are finished to a high standard and have fully functioning and equipped kitchens and baths. Dishwasher and washing machine included. The club house and pool are nice but get busy this time of the season but you always find a spot and the pool is refreshing to use. Gym is... More 

Was this review helpful? Yes 4
Monica R, Sales & Marketing at Monte Santo Resort, responded to this review

Dear Guest, Thank you for posting your comments on this platform and about your positive feedback regarding our accommodations and some resort facilities. With regards to your feedback about the housekeeping, restaurant servie and kids club, it was with great sadness that I found your comments. Certainly, this is not the experience that we want to provide to our valued... More 

Essex
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from a relaxing 10 night stay at Monte Santo. The 2 bedroom appartment we had was spacious and luxurious with kitchenette (including washer/drier and dishwasher), 2 bathrooms, living area with DVD and CD players and balcony. Maid service everyday. We were able to get a place by the pool every day with no worries even though we... More 

Was this review helpful? Yes 2
Monica R, Sales & Marketing at Monte Santo Resort, responded to this review

Dear Guest, I was delighted to read that you had an enjoyable time with us and that you found our resort accommodations very satisfying. We also noticed your compliments towards some of our staff members.We do strive to consistently deliver only the highest levels of guest service and to receive such wonderful praised is great to read. I feel sorry... More 

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