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Ponta Grande Resort

Sesmarias Sao Rafael, Albufeira 8200-385, Portugal
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1 room 1 guest
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Ponta Grande Resort
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127 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (35)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (8)
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Durham
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Back from two weeks in this resort WHICH IS NOT FIVE STAR. Broken pool beds, broken sun umbrellas, tiles missing in both pools, pools not cleaned daily. Mattress stained, damp from shower room falling into shower and shower curtain kept falling down in the bathroom. Babies being allowed in the hot tub even with a sign saying no children under... More 

Was this review helpful? Yes 1
essex
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went here to eat and watch Tina Turner tribute and really enjoyed ourselves. The food was good and we had some cocktails from the menu.The act we saw was very good and got the audience involved. Going on the one night experience we would consider staying at this resort.

Was this review helpful? Yes 3
Dublin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We returned yesterday from a 9 day break in Ponta Grande. We had a super time, the pool is fabulous. We booked our villa through owners direct and whilst it didn't meet all the criteria that was listed on that (clean linens were supposed to be provided on a weekly basis, ours were never cleaned, the TV did not work... More 

Was this review helpful? Yes 4
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear TCF261, Thank very much for your comments. It was a real pleasure to notice how much you have enjoyed your stay with us. We are particularly grateful for pointing out the reception staff, the spacious Villas, the "Seasons" restaurant and their staff. One of the best compliments that Ponta Grande Resort team can get is the desire of our... More 

Sheffield, United Kingdom
Level Contributor
141 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 18, 2015

We did not stay here , but visited a few times in the evening with friends for an evening me all and to watch the entertainment , the service was spot on on the food was excellent , to make it even better the entertainment was also very good , we plan to go back and revisit in the next... More 

Was this review helpful? Yes 1
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear Deepcargreeks55 Thank you very much for your lovely feedback regarding the restaurant. It is always pleasure to know that a guest is satisfied with our service. We will give compliments to the restaurant staff for the excellent service they are doing. We look forward to your next visit soon. Kind regards Ponta Grande Resort Team (Luís Fernandes) More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2015

We arrived from Australia via Budapest worn out and in need of rest & relaxation. The reception staff were friendly, helpful and professional. They encouraged my efforts to practice spanish, and forgave my lack of portuguese! The villa was huge, clean, modern and magnificent! Loved the roomy patio and fully equipped kitchen. A particular highlight was the resort restaurant, and... More 

Was this review helpful? Yes 2
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear Narelle T, It was a real pleasure to read your review and how much you enjoyed your stay with us. Thank you for all your compliments to our team in particularly the Restaurant Staff. Thank you so much for having left your feedback about Ponta Grande São Rafael Resort on TripAdvisor and we hope that we will be able... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2015

We did not actually stay at Ponta Grande resort but visited several times from our nearby apartment. The Staff are fantastic and friendly and treated us well during the whole trip. We had breakfast and also food in the restaurant at night. The breakfast is a little pricey but its Well cooked English food. The offer menu at €8.90 for... More 

Was this review helpful? Yes 1
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear guest, Thank you very much for your visit and share your experience at Ponta Grande Resort. We are grateful for pointing out the "great entertainment". We look forward to seeing you again soon. Best regards Ponta Grande São Rafael Resort Team (Luís Fernandes) More 

near blackpool
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 8, 2015

We,ve just came back from sao rafael , and stayed nearby to this lovely place...Our friend reccomended it , so had to visit... During the day the waitress ( sorry didnt get her name ) , but was so friendly and helpful, and later on in the day the boss and his brother came around .. really nice staff ..... More 

Was this review helpful? Yes 2
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear shuggieboy, Thank you for taking the time to share your review. we are glad to read that you recommend our Resort. If you intend to come back do not hesitate to send your booking to geral@pontagrande.com and we will take your request personally. Best regards, Ponta Grande São Rafael Resort Team (Luís Fernandes) More 

Milton Keynes, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015

Arrived to a very relaxed ambiance late at night. We were bought into a very clean villa which was an accurate representation of pictures on websites we had looked at (although the beds were a little bit hard for our comfort, ending up in my Dad sleeping on the comfier sofa). The food was made to order and made very... More 

Was this review helpful? Yes 1
São Rafael G, Gerente de recepção at Ponta Grande Resort, responded to this review

Dear Chloe T First of all thank you very much for sharing your kind and positive comments. They encourage us to keep improving our service. It was a pleasure to stand at your service and hope to have the opportunity to take care of you or your friends in the future. Best regards Ponta Grande São Rafael Resort Team (Luís... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 21, 2015

This hoiday was arranged via my sister and as a party of nine -2 families. We were pleasantly surprised at the spacious accommodation that we had been allocated. A two bedroom, two bathroom spacious house with a outside courtyard. On the whole very good, could do with minor upgrades of decoration but both families were pleased. The day before leaving... More 

Was this review helpful? Yes 1
Albufeira, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Have been told to try this for ages by friends of ours and have never managed to do so until yesterday. The food, service and fantastic staff made lunch time very enjoyable. We will be returning soon for an evening meal, but the lunch time menu is second to none - 100% recomend it to anyone

Was this review helpful? Yes 1
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