Dear guest, Thank you very much for your kind review. We regret that the experience at our Hotel did not begin as smoothly as you and we would have liked it to be, but we are glad that our team was able to solve the problem in an efficient and satisfactory way. We hope that we will be able to...

Dear guest, Thank you for taking the time to post a review of our Hotel. We regret that the stay did not correspond to your expectations, especially due to safety concerns. Since we have no villas, we assume that you were given initially a Resort Suite. Although some of them have a patio and windows on street level, none of...

Dear guest, Thank you very much for your kind and encouraging comments. We are very pleased to learn that you have had an enjoyable and relaxing holiday at our Resort and that everything corresponded to your expectations. We hope that we will be able to welcome you back to the Grande Real Santa Eulália soon. Should you require any assistance,...

Dear guest, Thank you very much for your kind and detailed review of the Grande Real Santa Eulália Resort & Hotel SPA. We are glad that you and your family enjoyed your stay with us. We are also very pleased that you consider returning to our Resort. We receive couples of every age group or solo travellers during the whole...

Dear guest, Thank you for your kind feedback. We are glad that you enjoyed your stay at the Grande Real Santa Eulália Resort & Hotel SPA and hope that we will be able to welcome you back, hopefully for a holiday next time. Kind regards Lourenço Ribeiro General Manager Grande Real Santa Eulália

Dear guest, Thank you for taking the time to post a review about the Grande Real Santa Eulália Resort & Hotel SPA. We really appreciate your nice and encouraging comments and are glad that, despite of some bad reviews and worries before your arrival, you were able to spend an enjoyable time at our Resort and that our facilities and,...

Dear guest, We would like to thank you for your kind and motivating comments. We are glad that you enjoyed your stay at the Grande Real Santa Eulália Resort & Hotel SPA. We noted your comment regarding our rooms and would really appreciate if you could give us further details about the additions you would have liked to have had...

Dear guest, Thank you so much for your kind review of the Grande Real Santa Eulália Resort & Hotel SPA. It is always rewarding to receive such a positive feedback and we are very glad that you and your family have spent an enjoyable time at our Resort. We hope that we will be able to welcome you back to...

Dear guest, We regret if your first room was not in perfect conditions, a situation which in fact should not have occurred. Our Executive Housekeeper was informed and will instruct our staff to pay more attention and always verify the in-room equipment and communicate possible failures to the reception and maintenance department. We would like to apologize for the inconvenience...