Me and my brother stayed here for three nights and we had a wonderful experience in this great hotel. The location is perfect: down the old town square and one minute to the beach. It was all very clean, tidy and peaceful. Fátima is very pleasant, funny and warm, always with a nice smile. We have really enjoyed her company.... More

I really cannot understand how anyone can complain about this lovely small hotel?! It was everything we wanted. Located in the centre of Old Albufeira. You can lay by the pool and listen to live music coming from the main square of this town. Also you can look at the square whilst sipping your chilled drink in the sun lounger.... More

Our room was near the entrance to the main door ally, its too small to call it a road. Every time anyone came into the hotel it made a ding dong noise, this lasted most of the night. The pool had tiles coming off and was generally dirty; The whole place needs refurbishing.

Just had our second stay at the Bertolina.Anna is so warm and friendly then there is the fantastic Fatima who is one of the nicest people on this earth.She is just so lovely.Both of them cant do enough for you.Roll on next stayJACK & IRENE......DUNDEE

this hotel is a must cant find any faults at all,fatima does all she can possibly do ,nothing is to much trouble for here and yes like other reviews its just a stones throw to the main strip.the only thing i would say if you difficulty walking not so good

the hotel iteself was superb, located a few minutes walk from the town square. Unfortunately, the bars continue to play loud music until about 3a.m. so sleeping was difficult without earplugs! Fatima and Ana are a delight and ensure your stay is as comfortable as they can make it. Pool area is a bonus.

How anyone can complain about this hotel!, everyone makes you feel so welcome. Anna, Joanna and wonderful Fatima make your stay at this hotel very special. The hotel is very clean and is located close to the beach and the old square where all the bars and restaurants are. I have stayed here many times and have never been disappointed.... More

Ana,Jose,Joanna and the lovely Fatima cant do enough for you.Its an oasis in a desert.

I don't know where the pictures came from on the trip advisor posts. but it's not what we experienced. The room smelt of damp, the bed stank, we left after just the one night.