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Sao Rafael Suites

Sesmarias, Albufeira 8200-613, Portugal (Formerly São Rafael Suite Hotel)
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Sao Rafael Suites
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Sao Rafael Suites
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512 reviews from our community

Traveler rating
    231
    159
    75
    24
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See reviews for
168
194
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alfreton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

General All the staff were lovely. Very friendly and helpful which is a real credit to this hotel. The communal facilities were clean on the whole but there were a few issues e.g hand dryers in communal toilets weren't working and poolside ladies toilet door was rusting and staining the floor. Signage was ok but it took us a while... More 

Was this review helpful? Yes
Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel staff and amazing there so polite and just really friendly wish i could stay longer i would recommend this to every one . As i am home now i wish i was still there sitting beside the pool i miss it so much

Was this review helpful? Yes 6
wigan
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Impressive hotel, lovely staff. Room - suite very large, for 5 of us, 3 flatscreen tvs, VERY comfortable beds and pillows, 2 bathrooms with nice toiletries and good showers, small contemporary kitchen area with fridge, sink, complimentary free water and cooker. Staff lovely, and most helpful. The all inclusive is well worth the money as there is always something good... More 

Was this review helpful? Yes 5
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Really lovely hotel, spotlessly clean and well maintained, with friendly and helpful staff. 6 of us stayed in a huge suite with 3 bathrooms, more than enough room for us all. We all had balconies overlooking well kept grounds, although unfortunately facing away from the sun! Gorgeous beach 10 minutes walk away and close enough to the old town, we... More 

Was this review helpful? Yes 4
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guest, we were very pleased to welcome you in our hotel and we appreciate a lot your review, thank you. All your comments are very helpful for us in order to improve and develop new ideas. we wish you all the best and we hope to have your visit again in the future, here or in any other hotel... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

wanted a short break in the sun. we usually go 4 star but the 5 star price was only just above the previous. its great for location as there is a free shuttle bus every few hours to the old town. its a 10 min walk to a great beach with great views. the beach is white sand and is... More 

Was this review helpful? Yes 5
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guest, thank you very much for your preference for São Rafael Suites. It was a pleasure to welcome you and your family and we feel very happy to know that you have a great short break. We hope to see you again in the future and to have the chance to provide you another good time. Thank you very... More 

Bingley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Please don't book this if you are hoping for a 5* hotel. It is a very good hotel and the staff are very nice. But the food is bland repetitious and short on choice. There is no entertainment through the day. Bar snacks are non existent. And the transitions in the restaurant (singular) from main eating times to snack times... More 

Was this review helpful? Yes 1
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guests, first of all we want to thank you for choosing São Rafael Suites for your holidays. We regret the fact that you didn't enjoy your stay and for sure we will be attentive in our services in order to check the delays you have mentioned. Thank you also for share your opinion, even if it is not so... More 

Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Today I arrived back home from a 3 night golf holiday at this 5* hotel with 5 friends. first impression nice and clean, and polite reception staff. One of our rooms was first floor over looking a very empty car park, you could tell the hotel wasn't busy, in the first hour of being in the reception area, we saw... More 

Was this review helpful? Yes 5
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Sir, Thank you very much for your presence in São Rafael Suites. Not all the services were working the way you deserve, in order to acheive your happiness and your satisfaction as well as the other guests, but as it was explained to you, it was something also unexpected for us even wanting to solve it quickly. About the... More 

southport
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2015

Really nice hotel with some lovely friendly staff. Food was super couldnt of asked for anything else. i really would deffo stay again !!!! Lots to do for all the family with nice large swimming pools to relax in the heat.

Was this review helpful? Yes 12
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Freddie, Thank you very much for your review. We feel very proud to know that you have enjoyed your stay with us and that you would like to return. Welcome you again will be a pleasure for us and provide you another good time will be an honor! With my very best wishes, More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 4, 2015

Me and my boyfriend stayed at this hotel for 9 nights in June 2014. This was our first holiday on our own and although a few issues generally had a nice time. We arrived late at night and was pleased to see that there was food still available, the room was nice but small we stayed in room 20 which... More 

Was this review helpful? Yes 3
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Katie, Thank you very much for share with us your opinion about your stay. There is nothing more important for us than our guest's satisfaction. Your comments and suggestions were very welcomed and for sure we will use them as a work basis to improve our services and our quality every day. It was a pleasure for us to... More 

Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 12, 2014

First impressions are excellent..impressive foyer, bedrooms and a great welcome. We were all inclusive (our first time) and this ideal for this location. The local beach is 10 minutes walk and is beautiful. Food was good ...particularly lunchtime barbecue and a la carte menu. Buffet restaurant is ok but does not feel 5 star...too bright and choice of food repetitive.... More 

Was this review helpful? Yes 3
Rui V, Gerente at Sao Rafael Suites, responded to this review

Dear Guest, Thank you for share with us your experience at São Rafael Suite hotel. We were very pleased to welcome you and your opinion deserve all our attention. Our priority will always be our guests satisfaction, and there is no doubt that all the feedbacks we receive are a great tool in order to help us to improve our... More 

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