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Sao Rafael Suites

Sesmarias, Albufeira 8200-613, Portugal (Formerly São Rafael Suite Hotel)
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Sao Rafael Suites
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Sao Rafael Suites
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515 reviews from our community

Traveler rating
    233
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    75
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168
194
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lurgan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived at the Sao Raphael on Thursday 30th May. The check in was very quick. Our suite was beautiful. We had 2 balconies one had 2 sunbeds on it. The suite was spotless was cleaned everyday and our towels were changed daily also. The food was very disappointing. There was a lot of choice but the food was cold.... More 

Was this review helpful? Yes
ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back today from a 5 day break at Sao Rafael Suites and definitely couldn't complain, fantastic value this time of year,anyone who complains is hard to please. Our suite was super, 2large twin rooms, 3 large bathrooms, 3 large plasma screens,all spotless. Suite fits 5 very comfortably. Food ,plenty of choice to suit all and available all day. All... More 

Was this review helpful? Yes 3
Radstock, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 7 day stay and golf at this hotel. Can only heap praise on the hotel staff , food and facilities . Me and my friends enjoyed every minute of the stay. Our golf was pre-arranged by YGT and transport to the courses was provided by the hotel. The suites were clean and well serviced. There was... More 

Was this review helpful? Yes 4
Alfreton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

General All the staff were lovely. Very friendly and helpful which is a real credit to this hotel. The communal facilities were clean on the whole but there were a few issues e.g hand dryers in communal toilets weren't working and poolside ladies toilet door was rusting and staining the floor. Signage was ok but it took us a while... More 

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NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear kate, First of all, thank you very much for your presence at São Rafael Suites. We remember you very well and it was a pleasure to welcome you. It is not a proud for us to have unexpected problems that made guests unable to use our pools during that time, but for sure we prefer our guest's safety and... More 

Southampton, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an amazing hotel staff and amazing there so polite and just really friendly wish i could stay longer i would recommend this to every one . As i am home now i wish i was still there sitting beside the pool i miss it so much

Was this review helpful? Yes 8
wigan
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Impressive hotel, lovely staff. Room - suite very large, for 5 of us, 3 flatscreen tvs, VERY comfortable beds and pillows, 2 bathrooms with nice toiletries and good showers, small contemporary kitchen area with fridge, sink, complimentary free water and cooker. Staff lovely, and most helpful. The all inclusive is well worth the money as there is always something good... More 

Was this review helpful? Yes 7
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Really lovely hotel, spotlessly clean and well maintained, with friendly and helpful staff. 6 of us stayed in a huge suite with 3 bathrooms, more than enough room for us all. We all had balconies overlooking well kept grounds, although unfortunately facing away from the sun! Gorgeous beach 10 minutes walk away and close enough to the old town, we... More 

Was this review helpful? Yes 5
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guest, we were very pleased to welcome you in our hotel and we appreciate a lot your review, thank you. All your comments are very helpful for us in order to improve and develop new ideas. we wish you all the best and we hope to have your visit again in the future, here or in any other hotel... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

wanted a short break in the sun. we usually go 4 star but the 5 star price was only just above the previous. its great for location as there is a free shuttle bus every few hours to the old town. its a 10 min walk to a great beach with great views. the beach is white sand and is... More 

Was this review helpful? Yes 5
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guest, thank you very much for your preference for São Rafael Suites. It was a pleasure to welcome you and your family and we feel very happy to know that you have a great short break. We hope to see you again in the future and to have the chance to provide you another good time. Thank you very... More 

Bingley, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Please don't book this if you are hoping for a 5* hotel. It is a very good hotel and the staff are very nice. But the food is bland repetitious and short on choice. There is no entertainment through the day. Bar snacks are non existent. And the transitions in the restaurant (singular) from main eating times to snack times... More 

Was this review helpful? Yes 1
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Guests, first of all we want to thank you for choosing São Rafael Suites for your holidays. We regret the fact that you didn't enjoy your stay and for sure we will be attentive in our services in order to check the delays you have mentioned. Thank you also for share your opinion, even if it is not so... More 

Gloucester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 30, 2015

Today I arrived back home from a 3 night golf holiday at this 5* hotel with 5 friends. first impression nice and clean, and polite reception staff. One of our rooms was first floor over looking a very empty car park, you could tell the hotel wasn't busy, in the first hour of being in the reception area, we saw... More 

Was this review helpful? Yes 5
NAUHotels_Resorts, Gerente at Sao Rafael Suites, responded to this review

Dear Sir, Thank you very much for your presence in São Rafael Suites. Not all the services were working the way you deserve, in order to acheive your happiness and your satisfaction as well as the other guests, but as it was explained to you, it was something also unexpected for us even wanting to solve it quickly. About the... More 

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