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Vila Gale Atlantico

Praia da Gale, Apart. 2436, Albufeira 8200-995 , Portugal
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225 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberdeenshire, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We knew nothing about Portugal and took a punt on the country and this hotel......how surprised were we when we found how amazing both were. I have nothing but respect and admiration for the staff, who were both professional and approachable: these folk know how to make a holiday trouble free, relaxing and enjoyable - working in 40 degrees can't... More 

Was this review helpful? Yes 1
Dusseldorf, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my family for a week, by the end of June. The first thing that impressed me was the staff. So friendly and helpful. From the reception to the restaurant and pool bar. The hotel itself was also a good 4 star hotel, very large rooms, good pool, enough chairs, very close to the beach,... More 

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Soenderborg, Denmark
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very kind staff, great rooms, dinner was very good. Pool area was just perfect. The beach is close by and just picture perfect. The distance to city centre makes the hotel a great location if you want to enjoy the local food.

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Was this review helpful? Yes
Somerset, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

On arrival we were impressed with the cleanliness of the hotel but the reception staff seemed rather rude. The room had a lovely sea view but was in need of updating. Most of the staff were rude and when they found out you were all inclusive you were on your own (which we were constantly being reminded about). We found... More 

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VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest, I thank you the review. All Inclusive guests has outside a corner with coffee and soft drinks like a PePsi Cola and Sevenup and we open at 10.30AM till 6.00PM. At 5pm we open the Lobby Bar till 01 Am. Water, liquours, beer or snacks we serve by request. We do not have any preference for any type... More 

1 review
2 of 5 stars Reviewed 1 week ago

Me and my partner were due to travel to Tunisia 5 days after the recent terrorist attack. As our holiday was cancelled we rebooked to go to Portugal and were offered the Vila Galé Atlantico. I always cross reference against Trip Adviser and was excited about the prospect of this hotel given the majority of positive reviews. The first thing... More 

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VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest, We thank you your visit and preference. The reviews are important for us, to maintain high quality and guest satisfaction. If you wished a hotel in Albufeira, I sugest our Vila Gale Cerro Alagoa. Then your are in town with a wide variety of restaurants, shops, disco and bares. But if you wish a place to have a... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We're on our last day tomorrow, it's a absolutely lovely hotel all the toilets are very clear and are always being cleaned,same with the room very clean and of a high standard and ALL the staff and friendly and helpful however what lets this hotel down is the food is very repetitive and the Italian is awful and the wifi... More 

Was this review helpful? Yes 2
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest We appreciate you’re review. We will analyse you’re suggestions however we have a 10 menu's day rotation for the buffet restaurant. Kind regards César Gaspar (General Manager) More 

West Midlands, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I have just returned from a fortnight’s holiday at this hotel. The hotel is beautiful, well maintained and clean, couldn't fault the facilities and the beach is just a short walk away. The criticisms we have though; I wouldn't recommend the hotel for stays of more than 7 days as the entertainment and food in the restaurant... More 

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VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest, We are glad for the pleasure time you had with us, even the issues that you reported. The person in charge of pool bar has 2 days off weekly and she's extremely professional, so I believe that was a substitute lady. The team are committed with the service, we apologize for this incident. We wait for you on... More 

St Helens, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2015

Me and my wife have just had a week in this hotel, from 13th to 20 May 2015.We arrived late at reception approx 10-00 pm.The girl on reception looked surprised and went for another guy on reception. We thought they were going to tell us that we were not booked in at first??Then after a couple of minutes, nervously, he... More 

Was this review helpful? Yes 1
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest, We thank your preference. Your opinion is important for us. On last 2 winters we refurbishes the hotel. This winter we will finish the rooms. Now the rooms as new floor, walls and ceiling, new colours, we duplicate the sockets and the lights. See you on next time at Algarve. Kind Regards César Gaspar (GM) More 

Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

Me and my partner stayed here last September and from the moment we arrived we loved it. The rooms were a lovely size with everything you could need and come with the lovely added extra of a kitchen area. With a shop near by it was easy to make food on the nights which we didnt want to eat out.... More 

Was this review helpful? Yes 2
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Guest, We thank you you’re comments. Our commitment is improving day by day. We wait for you on next trip to Algarve. Kind Regards César Gaspar (General Manager) More 

Lisbon, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 4, 2015

I spent 3 nights at this 4* hotel in May 2015 and was very surprised by the lack of sympathy of the staff and general lack of quality of the hotel and services (please note that I’m an assiduous client of Vila Galé hotels): 1 - When I booked this hotel I asked for a quiet top floor room –... More 

Was this review helpful? Yes 3
VilaGaleHoteis, Gerente geral at Vila Gale Atlantico, responded to this review

Dear Mr. Rui B., We thank your review. I'm sorry that we didn't achieve your expectations.Our mission is "Always close to you" and then we are committed to improve our service. Unfortunately most of people like rooms at the top floor. We thank your comprehension. Our rooms as mentioned at advertising are composed with twin beds. For the 3rd person... More 

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