Dear Guest, We would like to thank you for your preference and loyalty to our Hotel & Resort and we are pleased to learn that you have once again fully enjoyed your stay with us. We are happy to hear that the Villa fully met your expectations, although we regret to hear about the shortcoming encountered during your stay, for... More

Dear Valued Pine Cliffs Member, Thank you very much for your comments. We are always trying to meet the expectations of our Members. We would like to help you with your future bookings and for that please contact the Pine Cliffs Membership Department directly at Membership@pinecliffs.com or +351 289 500 300. Should you require any further assistance please do not... More

Dear Guest, Thank you for the time taken to post your feedback on Tripadvisor. We are pleased to acknowledge that you had a pleasant stay at our Resort, although we regret to learn that the accommodation booked did not met your expectations. While we regret to learn about the inconveniences, we genuinely appreciate your feedback, as it gives us the... More

Dear Guest, Thank you for taking the time to share your feedback at TripAdvisor. Your comments are highly appreciated and were worth of our best attention. Kindly be informed that although our rooms are not originally equipped with tea/coffee making facilities, we are happy to provide them upon our guest request. While we are thankful for your kind words about... More

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us. It's rewarding to see that you keep choosing our resort for your family holidays and it is motivating to see that our facilities are up and keep exceeding your expectations. We also appreciate your kind remarks regarding our mattresses that well be taken in... More

Dear Mrs. Nolan, Thank you for the time to share your feedback on Tripadvisor. Kindly be informed that although the Hotel is closed until December 26th, all the alternatives were arranged in order to offer our guests the same quality of service we usually offer and that we are proudly known for. We would like to invite you to meet... More

Dear Guest, We are very happy to hear that you had an enjoyable stay at our resort. We truly appreciate your kind comments on our resort facilities and services, especially our employees’ helpfulness. Your comments are a great value to us and keep us motivated to improve our level of services. We look forward to your return. Kind regards Guest... More

Dear Guest, We are happy to know we were able to provide you with the most enjoyable stay upon your recent visit and we appreciate your feedback about the Resort facilities and our associates’ friendliness. We sincerely hope to welcome you again in future. Kind regards, Guest Relations More

Dear Guest, We are happy to know that the apartment at the Pine Cliffs Residence was suitable for the family as well as the overall resort facilities and that you had a great holiday. We do regret to know that you have experienced a small issue in the restaurant but we are glad to learn that was resolved in a... More