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Pine Cliffs Residence

#25 of 162 Hotels in Albufeira
Certificate of Excellence
Praia da Falesia, Albufeira 8200-909, Portugal
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Pine Cliffs Residence
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153 Reviews from our TripAdvisor Community

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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beaconsfield, United Kingdom
2 reviews
5 of 5 stars Reviewed today NEW

We have just returned from our week away at the Sheraton Pine Cliffs. On our (very early) arrival my first impression was how huge the resort is. The resort is huge but once you find your bearings (which takes a couple of days!) and if you pick the right room you will find that everything is quite accessible and not... More 

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London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Third time here...fabulous as always, the only downside being that it is going to become harder to book if it keeps up the excellent standards! The standards of service, the quality of the accommodation, and the pristine condition of the grounds and pools make this one of the top hotels in the area. If anything, the service is better this... More 

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Leeds
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, stunning setting overlooking the cliffs of Praia de Falesia, with a lift down to the beach. The grounds and gardens are kept up so well, and make a lovely walk when heading out of the residence. Tip - obviously as the hotel is 5*, the restaurant onsite charges 5* prices, so worth venturing out, as just outside are... More 

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pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, Thank you for taking the time to share your experience at our Resort on TripAdvisor. We are happy to hear such great feedback about the beautiful grounds and setting, as well as the vast offer of facilities and services available. It will be a pleasure to welcome you back to the Pine Cliffs Resort for a longer stay... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful place. Great all round facilities and lovely staff. Building work going on so will see that completed next year. We have 3 kids and wifi is so limited in 2 receptions and no where else on acres of grounds it's so BAD for a 5 Star. Get over charging for what is now a table stakes facility. It's like... More 

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pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, Our team is grateful for your kind words about our facilities and associates and we would like to thank you so much for sharing your experience on TripAdvisor. In regards to the Wi-Fi service, we apologize for the issues experienced during your stay and please rest assured that your comments were promptly shared with our Managing Team. At... More 

Kent
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2015

This was my 3rd visit to the Pine Cliffs resort. We always go in the May half term with another group of friends. We have always consistently adored this resort as it really is very family friendly but doesn't skimp on quality or service. Sadly, we had not been advised that there was significant work being undertaken at the Sheraton... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, Thank you for your feedback on Tripadvisor. We are most pleased to learn that you and your family had again a pleasant holiday with us for the 3rd time visit. Your comments about our facilities and specially about your kind words about our associates are motivating to continue to welcome all our guests. The expansion and renovation of... More 

Netherlands
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed April 27, 2015

I fully agree with the previous traveller who mentioned the reconstruction of the Sheraton. I did not expect that and I was not told in advance. I think this is a major flaw at the booking desk, since I did that directly through the website of the facility. Since the weather was quite awful the first 3 days of my... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, Thank you for taking the time to share your experience at our Resort! We are happy to learn the accommodation exceeded your expectations and the Resort golf course, beach, pool and the Beach Club offered you a varied range of activities. Thank you for your feedback about our associates, your comments are much appreciated. In regards to the... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2015

This was our second stay at the resort. The first time we have ever returned to the same resort - based on the fact that our previous stay was excellent. We stayed at the beautiful terraces - which really were a five star experience. However we were unaware that the hotel are currently building a new wing, which meant that... More 

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor and for choosing once again Pine Cliffs Resort for your family holiday. Your compliments on our service, facilities and associates are highly appreciated and very rewarding. Kindly note that the Hotel Sheraton Algarve is under a renovation and expansion programmes that will benefit all our all... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 23, 2014

Had a very successful break in the Algarve late in the season. We were lucky as the weather was very pleasant and dry . We had the kids with us and found that the pine cliffs was perfect for our needs as it had a great kids playground and lots of space in the apartments to move around . There... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, It is a pleasure to note how much you have enjoyed your family holidays at our Resort and we are happy to learn that the Pine Cliffs Residence Suite have fully met your expectations and had everything your family needed for an excellent vacation. We look forward to welcome you and your family once again. Sincerely Yours, Guest... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

We have been using Pine Cliffs Golf course as a "warm-up" course for our golf weekend for the past 6 years and look forward to returning each year. This year we had lovely weather (early October) and the course was in great condition as always. Our flight was delayed in landing so we were very rushed in getting to the... More 

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pinecliffsAlbufeira, Guest Relations Team at Pine Cliffs Residence, responded to this review

Dear Guest, Thank you very much for your feedback and for sharing on TripAdvisor. We are happy to learn that you have enjoyed so much our Golf course and your Golf weekend. Happily the weather was good and you could enjoy. Thank you so much for your compliments on our Golf course conditions. We appreciate your comments and we look... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

I really enjoyed my very spacious room-apartment. It had all you may want or need for your stay. The territory is huge, green and nice. The pool area was quite. Sleep quality was just perfect. Service was very good: speedy check-in, restaurant service also good. I can recommend this resort for your and my holiday without doubts.

Was this review helpful? Yes
pinecliffsAlbufeira, Guest Relations Manager at Pine Cliffs Residence, responded to this review

Dear Guest, We were delighted to know that your stay was fabulous, besides being short. Thank you for your compliments on the size of the accommodation unit, facilities of the Resort and service. We do hope that you may visit us in the near future in leisure to be able to enjoy all the Resort offers. Kind regards, Guest Relations... More 

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