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Sheraton Algarve Hotel

#12 of 162 Hotels in Albufeira
Certificate of Excellence
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Praia da Felesia, Apartado, Albufeira 8200-909, Portugal
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Sheraton Algarve Hotel
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929 Reviews from our TripAdvisor Community

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Fort Frances, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 29, 2015

We had booked into the Sheraton Algarve Hotel but were advised that, due to renovations in the hotel, we were upgraded to a suite in the Pine Cliffs Resort. I was disappointed not to have the ocean side amenities, but quickly realised that the suite provided was superior to any resort I had experienced. The room and amenities were wonderful.... More 

Helpful?
3 Thank ML W
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Pine Cliffs Residence! We are delighted to learn we have exceeded your expectations and that you have enjoyed your stay with us, the stunning views that you have from your Suite and the O Grill service and breakfast. We look forward to seeing you back to the Pine Cliffs... More 

Palm Coast, Florida
Level Contributor
204 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 21, 2015 via mobile

This is by far my favorite Sheraton hotel. The rooms are so beautiful and so well decorated. I was in a delightful shock when I opened the door of my bedroom when I stayed there. Just gorgeous. The service was excellent and the staff was very efficient and friendly. The location of this hotel could not be more perfect. The... More 

Helpful?
1 Thank MariaCFC
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to review Sheraton Algarve! We are delighted to learn that you have enjoyed your stay with us and you were able to enjoy the stunning views from the Hotel. Your compliments about our associates and beach are much appreciated and it makes us proud to hear our team looked after you so... More 

Abu Dhabi, United Arab Emirates
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed November 16, 2015

Gorgeous place, delicious beach side cafe, awesome beach, great service, many of pools you can choose from, many activities to do or not to do... What more to say? If we can come here every year, we most definitely would.

Helpful?
3 Thank OneFishonaHook
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for your brief message on TripAdvisor, it is truly meaningful and so rewarding! We are delighted to learn how much you have enjoyed all the Hotel facilities. We look forward to welcoming you back on your next visit to the Algarve. Warm regards, More 

A TripAdvisor Member
5 of 5 stars Reviewed November 3, 2015 via mobile

AMAZING, thinking of a wedding venue in Portugal look no further. We were married this year, June 2015, absolutely perfect. Events team, Carina and Ana perfect, so accommodating and cannot do enough to make your day perfect! Nothing is a problem. Food excellent, scenery beautiful. DJ Tiagio is excellent and photographs by Joao Ataide and his team excellent. I had... More 

Helpful?
2 Thank A TripAdvisor Member
pinecliffsAlbufeira, Gerente de relações com clientes at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for your recommendation on Tripadvisor. We are thrilled to learn that your wedding last June was beyond expectations and that our staff involved contributed for a memorable day. We look forward to welcome you back to Pine Cliffs Resort. Kind regards, Guest Relations Team More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 29, 2015

The hotel location is great. During our stay we had noise in the back and front of our room (from 7h00 to 18h00) everyday including saturday, drilling and hammering all the time, it was impossible to stay in the room. We complained but the staff did not care. It s pity and ruined our one week holidays. Teh hotel could... More 

Helpful?
4 Thank rodizio1
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, We do regret to learn of the inconveniences that some works inside the resort were happening at the time of your stay for which we would like to apologize for. Therefore we would like to discuss your comments through the email address\personally at: 00199.algarveguestrelations@luxurycollection.com Kind regards, Guest Relations Team More 

Claygate
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015 via mobile

We went to the Sheraton Algarve over the autumn half term for 5 days and it was very enjoyable. Granparents in their early 80's joined us and couldn't stay in the standard room as it had only a bath into which they could not climb into, but the hotel gave a room with disable facilities even though it was not... More 

Helpful?
1 Thank Prasanthi G
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments on Tripadvisor. It is very rewarding to learn that your visit to Portugal and to Sheraton Algarve Hotel was exceed by the friendliness of our associates. We look forward to welcome you and your family in the near future. Kindest regards, Guest Relations Team More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 27, 2015

We've just returned from our second visit to the Sheraton Algarve/Pine Cliffs Resort and had a very mixed experience on this occasion. The positive side is that the setting and grounds are beautiful both in layout and maintenance. Despite the fact that there is a very substantial construction project going on at the moment, the grounds still felt peaceful and... More 

Helpful?
2 Thank Philippa C
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Tripadvisor. We apologize for the issues experienced in some services during your stay and even though all efforts are always made to ensure our guests’ satisfaction. We believe all assistance was provided during your stay, should you wish to discuss your comments further with us please use... More 

Bodo, Norway
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 26, 2015 via mobile

Great hotel, child friendly. Perfect food and excellent staff. High standard, but you sometimes feel like the staff can get too close. Otherwise the cleaning was perfect. For a family of five a townhouse including breakfast and dinner is perfect.

Helpful?
1 Thank KSteinholt
pinecliffsAlbufeira, Guest Relations at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor. It is truly great to acknowledge that the standards and facilities met your expectations. Once again, thank you for your recommendation and we look forward to welcome you in the near future. Kind regards, Guest Relations Team More 

Bromley, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

Stayed here on a business trip recently. Nice hotel, full of character and public areas maintained immaculately. Also has lift directly down to the beach where hotel guest are given a card to exchange for a beach towel and deck chairs. Despite visiting in early October, it was scorching and although I only had the afternoon before my late flight... More 

Helpful?
3 Thank Toni H
pinecliffsAlbufeira, Guest Relations at Sheraton Algarve Hotel, responded to this review

Dear Guest, First of all we would like to express our gratitude for the time taken to share your experience in our Hotel. We appreciate your kind compliments about our Hotel, as the grounds and service. We regret that our rooms haven’t met your expectations, and please be informed that all our rooms will be renovated this year and in... More 

Singapore
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed October 24, 2015

For starter this property is big and beautiful. There is a beautiful nine hole golf course overlooking the ocean. The resort has very calming feel to it and the service is superb! you will be treated like royalty and they cater to your every need. I would like to thank everyone at Sheraton Algarve especially Ben for making our stay... More 

Helpful?
1 Thank phyu p
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking a few moments to share your experience at Sheraton Algarve on TripAdvisor. We are happy to learn you have had an excellent holiday with us and that you have enjoyed exploring the Resort grounds and beach, although the weather wasn’t the best. Please accept our apologies for the shortcoming experienced in your room. Your... More 

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