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Sheraton Algarve Hotel

#15 of 162 Hotels in Albufeira
Certificate of Excellence
Praia Da Felesia, Apartado P.O. Box 644, Albufeira 8200-909, Portugal
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Sheraton Algarve Hotel
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Sheraton Algarve Hotel
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825 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We got married here on the lawn looking out over the cliffs. We dined alfresco in a beautiful buffet. We had the beach bar for our late night reception. The Sheraton looked after us and our guests so well we will be back. Our rooms we're clean spacious and well maintained. The pool was immaculate with quit areas for people... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, We were honored to be selected for such a special moment of your life. It is our constant aim to create unique moments for our Guests and we are delighted that we have been able to create a magic and romantic experience in occasion of your celebration not only for you but also for your guests. Your eloquent... More 

Las Vegas, Nevada
Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As an SPG Platinum, I requested a large enough room to accomafate 3 adults. They refused any pre block for an spg plat in this special case request and said they would be charging 135.00 foot the 3 rd adult. No response from GM when wrote to him.

Was this review helpful? Yes 3
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest Thank you for the time to share your feedback on Tripadvisor. We do regret to learn of the inconveniences upon your recent visit. At Starwood properties, we are continuously looking to improve our overall services and guest’s enjoyment; therefore we would like to discuss your comments through the email address, personally at 00199.algarveguestrelations@luxurycollection.com Kind regards, Guest Relations Team More 

Bucharest, Romania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is one of the best hotels I've stayed in - great location, great room (cozy and friendly), very professional staff, lots of space to walk/run/play games etc. Nice swimming pool for the days in which the sea water is too cold for swimming. Food was amazing every single day (especially the deserts). I've stayed there for almost two weeks... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for your recommendation on Tripadvisor. We are most pleased to learn that you have had a lovely time with your family for almost two weeks holiday. Thank you once again for your time and kind words towards Pine Cliffs Resort. We look forward to welcome you back soon. Kind regards, Guest Relations Team More 

Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 8, 2015

Booked this at last minute for some sunshine before winter. Not expecting too much other than know the Algarve and Sheraton hotels well. Loved it. Spent all our time on the beach, reading and eating. Breakfasts were ample and eaten in a wonderful quite area of the hotel. Lovely "Hamptons" style restaurant on beach. Hotel a little jaded in style... More 

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, We are enchanted by your outstanding feedback and so pleased that you have enjoyed our Hotel, the Beach Club and the relaxing atmosphere of our gardens and beach. Kindly be informed that Sheraton Algarve Hotel is closed since November 2014 for a phased renovation process and will be reopening July 1st 2015. So, on your next visit to... More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 24, 2015

The resort is beautiful and very well maintained. The room was clean and we had a great view of the lush gardens. The hotel is sitting on the cliff right at the beach, there is an elevator to take the guest down to the beach. The staff were very friendly. The food is good but be prepared it's expensive, especially... More 

Was this review helpful? Yes 1
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We are glad to learn that you have had a most pleasant stay with us and that our facilities and services contributed to a most enjoyable stay. Once again thank you for your recommendation. We look forward to welcome you back soon. Kind regards, Guest Relations... More 

WARWICKSHIRE
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

We have been staying at the Sheraton Algarve for 23 years and seen it develop into an amazing holiday resort. The Residences added an extra dimension and the future development plans are exciting with more restaurants and a spa. The staff are outstanding being most friendly and always offer excellent service.

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Guest Guest, Thank you for sharing your experience on TripAdvisor. We are glad to read your comments regarding our property. It is very rewarding to see your loyalty throughout these years and hoping that more will come. Thank you so much! We also would like to thank you for your review towards our associates and we look forward to welcome... More 

London, United Kingdom
Level Contributor
122 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed March 4, 2015

Went here for a wedding and had a great time. Excellent spacious, clean rooms with good WIFI. The resort itself is beautiful and has all the facilities you'd want - especially if you're a keen golfer. Staff were friendly and helpful and there are a number of restaurants and a bar within the resort. Cant recommend enough!

Was this review helpful? Yes 4
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your contribution on tripadvisor. We are most pleased to know that your stay and wedding were up to your expectations and we look forward to welcome you back. Thank you for your recommendation. Guest Relations Team More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

We arrived in Faro airport and took our private transfer with yellowfish taxis. Great service and the cheapest we had found. Clean cars with free wifi and very courteous drivers. The rooms are large and kept impeccably clean. The breakfast is excellent, spoiling you for choice. The staff were fantastic, the food was very good. Hotel is in a great... More 

Was this review helpful? Yes 7
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for having shared your recent experience at our Resort. It is very rewarding to read your compliments regarding our associates, the resort facilities and services. Most of all, we are happy to learn that you have enjoyed so much your stay with us and your kind words are highly appreciated. It will be a great pleasure... More 

Leeds
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

We went half board and you could not fault the food. Loads of choice all really fresh and it was never too busy so no queues. We stayed in a 2 bedroom townhouse right next to reception so close to the pools. Great having all that space with a little one also. We used the kids Creche and it was... More 

Was this review helpful? Yes 3
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience in Tripadvisor. We are pleased to know that your stay in June went beyond your expectations and that you and your family had a great holiday in the townhouse. Thank you for your recommendation and we look forward to welcome you back soon. Kind regards, Guest Relations Team More 

Mumbai (Bombay), India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed at the Sheraton Algarve as part of our honeymoon and it was just the most perfect place. The staff was extremely well trained and made sure everything was perfect from the get go. Breakfast was fantastic every day, although they serve exactly the same things, and the resort is very pretty. Our room was upgraded and a bottle... More 

Was this review helpful? Yes 2
pinecliffsAlbufeira, Guest Relations Manager at Sheraton Algarve Hotel, responded to this review

Dear Guests, Thank you for sharing your experience at our resort in Tripadvisor. It is a great pleasure for all of us to receive your compliments regarding your stay and we thank you for having chosen our resort to celebrate your honeymoon. Please accept our apologies for not having met your expectations in regards to the consistency of our food,... More 

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