This hotel is not rated correctly. TV's in rooms are ancient, no hairdryers or tea/coffee-making facilities Towels for 2 days only fit for the bin.Decor in rooms poor, bathroom smelling of sewage) Beds hard as rocks. Breakfast was OK but evening meals were bordering on disgusting (cold, lacking in any vegetables, no imagination. Location of hotel is good and staff... More

I booked this hotel with some reservation due to the mixed reviews ! First impression on arrival outside was good as location was as expected high up smart decor with good views,entered foyer area very nice and approached reception young woman greeted us and started to book us in allocating us a room on the third floor,which i queried as... More

We been there for 7 days we try the breakfast was terrible very poor and not choice for a 4 star hotel.we try to eat here and again the menu was very poor very cheap and very bad. Tha staff do not have clue about anything not even a wine list was given to us. Wath a joke. And the... More

Spent a week here in November. It is Ideal to explore the old part of the town. The sea view one of the best in Albufeira in my opinion. The staff couldn't have been more pleasant and helpful. The room was clean with maid service every day. If I go back, would stay here again without question.

Stayed for one week from 1st August. The first room we were given was room 007 outsideby the side of the pool. These rooms are dark the decor is awful and like Simone H said the world and his wife could see you in the shower. I asked to move rooms as the hotel was full we had to stay... More

Within the first hour my jacket had gone missing without leaving the hotel, also after unpacking we were told we had been out into the wrong room and was told to move to another after unpacking . Reception staff was nice but only to the minimum. One would expect fantastic service whilst the hotel is quiet out of season. The... More

We arrived at the Hotel on 27th October the staff at reception were brill, polite and helpful. our room was on the second floor with a seaview as we requested, no problems, the room was clean and spacious, [ the air conditioning was noisy but we didn't need it anyway] as we arrived late afternoon we went down for our... More

myself and hubby just got back from staying in this amazing hotel, we have a had a really great time, this hotel was clean, and the reception area and library were just beautiful. Our room was on the 2nd floor and it overlooked the pool area and the view was lovely looking on to the beach. food at the restaurant... More

Just returned 25th October, Glad we upgraded to a superior room, can't imagine what a standard room would be like. We had mouldy grout in the bathroom and a rock hard mattress however the view is very good. We never ate dinner in the restaurant and it did not look tempting from the menu. Breakfast eggs etc or anything hot,... More