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All 162 Albufeira hotels

Luna Falesia Mar

3.0 of 5 Hotel   |   Quinta do Milharo | Olhos d’Agua, Albufeira 8200, Portugal
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Luna Falesia Mar
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Ranked #78 of 162 Hotels in Albufeira
A recent review
5 of 5 stars Reviewed October 15, 2014
Warezz_IRL Cork, Ireland
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358 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Luna Falesia Mar
See the most recent reviews
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 15, 2014 via mobile

We stayed at the Luna Falesia Mar from the 5th-11th October 2014. We booked for an all inclusive and it wasn't good at all. On arrival to our room, we noticed it was actually an apartment. It was clean and spacious but there was no kettle to make a hot beverage and no complementary tea or coffee sachets like other... More

Was this review helpful? Yes 1
Cork, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stayed in Luna Falesia for a week on self catering base Apartment was spotless and cleaned on daily bases (except sunday) housekeeping staff always wait until guests are away to do not interrupt which great. Pool area very well maintained, drinks in the pool bar in reasonable prices, service bit slow due line of All Inclusive guests but no... More

Was this review helpful? Yes 2
Fuengirola, Spain
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

There were 4 of us - 2 adults, 2 kids in a 1 bedroom spacious apartment with a partial sea view - really nice. Not much equipment in the kitchen, bathroom needs renovation, TV small and old, no wi-fi in the room, but all in all I consider it good value for money, at least now in low season. Pool... More

Was this review helpful? Yes
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear AndekStrauss, Thank you for your review of Luna Falésia Mar. We are considering some renovations for next season, so hopefully in your next visit you will find everything at your convenience. Regarding the Wi-Fi, it is available in the reception area and also in the apartments, working with prepaid cards of 2 hours, 1 day, 4 days and 1... More

Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 12, 2014

Just returned from a four night all inclusive stay at Falesia Mar. Reception was good, we arrived late and were advised to go straight to the restaurant. Apartment in Block N was spacious and clean with not much of a view from the balcony. Staff were always helpful and polite at reception though a bit more variable at the pool... More

Was this review helpful? Yes 3
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear 28Brunel, Thank you for your comments about your recent stay in Luna Falésia Mar. We take pride in our service, staff, food & beverage and entertainment and we are glad that you appreciated it. It is a way to try to overcome some other issues you mention and that are to be addressed very soon, as the resorts needs... More

Lisburn, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 10, 2014

I know that those who use Trip Advisor are generally the type who just like to complain for the sake of complaining and throughout my week at Luna Falesia Mar the bad reviews echoed around my head constantly - and what absolute rubbish they are! For the cost to stay here the apartments are huge and clean. (Yes the bathrooms... More

Was this review helpful? Yes 3
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear RACHTBH, Thank you very much for your extremely direct and honest review. Your kind and concise remarks are what we expect after the service provided and the care that our staff put into it. Unfortunately, criteria varies from person to person, and we know that despite our best efforts, it is impossible to please all the people at all... More

Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 9, 2014

I spent a long time checking other reviews of this hotel before my own trip and was surprised to see some really petty reviews. I thought some reviewers were overly fussy bearing in mind it is a 3 star rated hotel. Generally the staff were extremely helpful and the service was very good - there were a few small exceptions... More

Was this review helpful? Yes 2
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear Nick G, Thank you very much for your detailed review about Luna Falésia Mar. We are glad that you enjoyed the resort and its facilities and we take note of your comments so we can improve our services. Looking forward to have you again as our guest. Kind Regards, Luís Leitão, Manager, Luna Falésia Mar (falesiamar@lunahoteis.com) More

Yarm, United Kingdom
Top Contributor
54 reviews 54 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 9, 2014

This complex has spacious apartments with limited cooking facilities. Looking a little tied, especially in the bathroom. Good meals served in the restaurant but a bit limited if you don't eat fish. The pool sun beds, parasols and mattresses were plentiful. The pool was clean but the edging near the ladders into the pool need attention and relaying. The courtesy... More

Was this review helpful? Yes 1
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear Nan2272252117, Thank you fo taking time to write a review about your recent stay in Luna Falésia Mar. We take good note of your comments in order to improve our services and facilities, and are glad that you had an overall good experience with us. Looking forward to have you as our guest. Kind Regards, Luís Leitão, Manager, Luna... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

We currently came back from a week all inclusive from this hotel and was throughly pleased we read the bad reviews before hand but we found none of these things!!!! Yes the bathroom was a bit dated but very clean and certainly didn't spoil our holiday !!! The apartment was large and clean yes they need kettles but we used... More

Was this review helpful? Yes 4
Luna H, Manager at Luna Falesia Mar, responded to this review

Dear Nadine15saunders, Thank you for your very kind review of Luna Falésia Mar It is great to know that you’ve really enjoyed your stay here with us and kept your expectations real. Some minor issues can always be found anywhere, but we do try our best to please with very helpful and friendly staff and a good service provided. We’ll... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 6, 2014

If I came to Portugal again, this hotel has stopped me going all inclusive, food was very poor, cold majority of the time with very little choice. The juice and drinks are watered down. We never had children with us but felt sorry for those who did, as they had nothing for them. Apartment was very big but basic, not... More

Was this review helpful? Yes 3
Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

Overall we were disappointed with our stay as the apartment did not have all mod cons for eg no toaster no kettle no air con in bedroom only 1 air con in sitting room. We had to sleep in sitting room as bedroom was too hot & stuffy. There are also bird nests above the stairs on every floor which... More

Was this review helpful? Yes 2
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Additional Information about Luna Falesia Mar

Address: Quinta do Milharo | Olhos d’Agua, Albufeira 8200, Portugal
Location: Portugal > Algarve > Faro District > Albufeira
Price Range (Based on Average Rates): $
Hotel Class:3 star — Luna Falesia Mar 3*
Number of rooms: 240
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Also Known As:
Luna Falesia Mar Hotel Albufeira
Luna Falesia Mar Albufeira, Portugal - Algarve

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