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Pousada de Estremoz - Rainha Santa Isabel

Certificate of Excellence
Largo de D. Diniz, Estremoz 7100-509, Portugal
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Pousada de Estremoz - Rainha Santa Isabel
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Pousada de Estremoz - Rainha Santa Isabel
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200 Reviews from our TripAdvisor Community

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Traveler rating
    97
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    19
    7
    2
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48
104
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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FLORIDA
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pousada Rainha Santa Isabel - Estremoz This Pousada is in an old castle. Everyone there told us that we must climb the tower for the fabulous views. We looked in and saw worn marble steps with no handrails going up almost 50 feet. We are seniors and not that good with stairs, therefore, we took their word that it is... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Guest., Thank you very much for visiting us and for posting your review on Trip Advisor. We are happy to hear you enjoyed your stay as well the service of our staff. We are looking forward to welcoming you again in the near future. Kind regards, Maria de Jesus Bordalo More 

Bala, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a superb hotel. A strikingly majestic building, with a gloriously comfortable lounge/bar area, an elegant dining room and furniture and decor perfectly matching the style of the rooms. Very friendly and obliging staff. Very relaxing pool area/ terrace.We stayed for four nights and ate at the restaurant twice - the food was excellent. Breakfast was also excellent. Thoroughly recommended.

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Mr. David., Thank you for taking your valuable time to post a review in our page. I am delighted to read your comennts and I am happy that you had a nice experience with us and that the services and the Restaurante met your expectations. We arre fully commited on have a service of excellece to our guests and... More 

Philadelphia, Pennsylvania
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 24, 2015

This was probably the best place we stayed on our whole trip! A true Palace, with a tower you can climb for an amazing view and authentic antique furniture. Just beautiful! A gorgeous pool, truly castle-like bar area and a lovely courtyard for drinks. The breakfast buffet was an amazing array of hot and cold foods and exotic juices -... More 

Was this review helpful? Yes 1
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Sir., Thank you very much for visiting us and for posting your review on Trip Advisor. We are so happy to hear you enjoyed your saty as well the service of our staff, the breakfast and the dinner. We will share your kind commments with them. Glad you ha a great time. Kind regards, Maria de Jesus Bordalo Unit... More 

Cardiff, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

What a beautiful hotel converted from an historic palace and full of antiques. Very comfortable rooms, all different we were assured by the staff. Nice bathroom with good quality towels and toiletries. fantastic view from our bedroom window over the town of Estremoz. The staff were all friendly and helpful. Breakfasts provided plenty of choice (even sparkling wine was available... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Sir., Thank you for taking your valuable time to post a review in our page. I am delighetd to read your comments and I am happy that you had a nice experience with us and the services of our staff met your esxpectations. Once again we would like to thank you for supporting us and we are looking forward... More 

Barbados
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 20, 2015

We were very disappointed with our visit to this hotel.Repairs were in progress on our arrival and there was a strong smell of paint.mWe had to change rooms because of the inconvenience of the noisy repairs going on in a room next to ours,We got upgraded to a suite. The hotel is like a museum.You expect to see ghosts. The... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Sir., I present once again our apologies for the inconvenience caused by the works taking place during your stay and we regret that your experience with us was not good. We are fully commited on have a service of excellence to our guests. We hope to welcome you again in the near future. Kind Rgards, Maria de Jesus Bordalo More 

Seattle, Washington
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 11, 2015

This is an amazing place, filled with antique furnishings,art, and just oozes history. The public areas are impressive. Our room in pcontrast was fine but just simply furnished, typical of the pousadas we have stayed in. Front desk service was very helpful, there is a pool and they provide towels, breakfast was plentiful with eggs, bacon, fresh fruit, pastries, etc.... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Mrs. Julie., Thank you for taking your valuable time to post a review in our page. I am delighted to read your comments and I am happy that you had a nice experience with us and that the services of our staff met your expectations. We hope to welcome you again in the near future. Best regards, Maria de... More 

East Grinstead, United Kingdom
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 28, 2015

The staff welcome was a good sign - we were slightly early and so the room was not ready so we went for a walk into town. Fine on the way down but thankfully there are taxis to bring people back up the hill to the castle. The rooms are very luxurious - we had twin four poster beds -... More 

Was this review helpful? Yes 1
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dera mr. East Grinstead., Thank you vry much for visiting us and for posting your review on TripAdvisor. We are so happy to hear you enjoyed your stay as well as the service of our staff. Glad you had a great time. Kind regards, Maria de Jesus Bordalo, Unit Supervisor More 

Atlanta, Georgia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was a unique and wonderful experience for us staying in this lovely castle. We got a triple room for my husband and I and our son, which is basically two canopy beds and a rollaway bed. It was a little small, but worked out well for us and the size was a small sacrifice for such surroundings. Even though... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Mr. Baron., Thank you very much for visiting us and for posting your review on TripAdvisor, wich deserves our best attention.It is with words such us these wich motivate us on a daily basis and helps us to improve the quality of our services. We are so happy to hear you enjoyed your stay as well the service nd... More 

San Antonio, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2015

We celebrated our wedding anniversary in this charming historic castle. The experience could not have been better. The staff went over and above the call of duty to make our stay perfect. They even added a few special extra touches. The view from our room was fantastic and all amenities were excellent. The breakfast was diverse, delicious and well served.... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Mr. Roger., We thank you for your preference, as well for time inposting your review on our page. We are so happy to hera you enjoyed your stay as well the service of our staff.It is with words such as these wich motivate us on a daily basiis and helps us to improve the quality of our services. We hope... More 

Cleveland, Ohio
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 17, 2015

After touring empty castles throughout Portugal, I am glad we had the opportunity to actual experience what it must have been like to actually live in one with the added convenience of an ensuite bath. This one was most elegant. You can see its marble tower from the highway! Our experience at the pousada started when we first met Elsa... More 

Was this review helpful? Yes
Manager_StIsabel, Gerente at Pousada de Estremoz - Rainha Santa Isabel, responded to this review

Dear Mr.Jim., Thank you very much for visting us and for psting your review on Trip Advisor. We are so happy to hear you enjoyed yor stay as well the service of our staff. We will share your kind comments with them. Gald you had a great time. Kind Regards, Maria de Jesus Bordalo Unit Supervisor More 

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