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All 1 Grimshaw hotels

Pomeroy Inn & Suites

2.5 of 5 Hotel   |   4311 51 Street, Grimshaw, Alberta T0H 1E0, Canada
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Ranked #1 of 1 Hotels in Grimshaw
A recent review
4 of 5 stars reviewed 2 days ago
ggenny2014 High Level, Canada
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28 reviews from our community

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14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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High Level, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

The staff was amazing very friendly, and I loved the fact it was a pet friendly place. It was really nice to see the dog so very well trained and greet the guest. If I could I would live out of that room LOL. Overall great room and wonderful staff.

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Grimshaw, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very Impressed...We are working all over Alberta and have stayed in many hotels. The Pomeroy have defiantly been one of the best hotels we have stayed in. They were very accommodating and professional. Excellent staff and eager to please. Rooms were very clean and comfortable. Great gym. We will be staying here again and recommending it to all of our... More

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This was one of the cleanest and coziest hotels I've stayed at. Excellent and fast service, and the complimentary breakfast was amazing compared to most other hotels. They even had a pet friendly room and a welcome gift for our puppy! This hotel is far superior to all other hotels in the area.

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PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to write us a review on your stay at the Pomeroy inn & Suites Grimshaw. We thrive to make your stay the Best it can be at all times. We look forward to your next stay and are pleased that you will use our Pool and Hot tub. Again Thank you for taking the... More

Millet, Alberta
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2014

My wife and I were in Vegas last month and blew a pile on an expensive hotel. The only "extra" in the Vegas hotel room was a bar fridge that would cost about $5 bucks for every can of pop you touched. The Pomeroy room on the other hand had a microwave, full size fridge, a small stove, a Keurig... More

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PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to give us a review. We work very hard to give you that Great experience of that Home away from Home feeling. We are pleased to advise as of this stay we have our pool re-opened for your use. Again Thank You and Hope to see you again very soon at anyone of our... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014 via mobile

This hotel suffers from a lack of detail. The staff are awesome however on the day we stayed the poor desk lady was also overseeing the dinner room ( it was customer appreciation night) she had no option but to quickly run back and forth. The pool was also closed as was the hot tub. Rooms were comfy albeit a... More

Was this review helpful? Yes 1
PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for your response to your stay at The Pomeroy Inn & Suites Grimshaw. We appreciate you taking the time for the review as our Hot breakfast program has been a huge success for all our Hotels. We thrive on making your stay the best it can be at all times. Look forward to our pool and hot tub... More

Yellowknife, Northwest Territories, Canada
1 review
3 of 5 stars Reviewed July 6, 2014 via mobile

Evening staff was fabulous. The room was clean, spacious, & comfy. Pool out of commision was really disappointing to the 2 children...but not half as irritating as the phone calls that started at 9:25am (from the front desk!!!) asking rather rudely if we were still planning on checking out!!! Followed by the cleaning staff trying to barge in & then... More

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PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to address the issues that occured on your stay. I have spoke to both departments on the need for communication on front desk and housekeeping. Unfortunatley it was an error on who had checked out that day, as it effected your stay. I would like to be able to upgrade you on a future... More

Peace River, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2014

We have stayed here 4-5 times, the stay is consistent with other Pomeroy we have stayed at, in northern AB and BC, comfortable rooms, friendly staff, great breakfast included, the only exception being that the pool has only been open on one of our stays.

Was this review helpful? Yes 1
PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to give the hotel a review, we are currently in construction for the pool and hot tub we hope to have it running very shortly. The new hot breakfast has been a huge hit with all our guests as well as upgraded 42 in TV's in all our rooms and Kerig Coffee machines. We... More

Grande Prairie, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 17, 2014

I have stayed here 3 times over the last 6 months, due to all of the hotels in Peace River being full. Every single time the pool has been closed, starting to think it is a cost saving measure on the Hotels part. TV's are very out of date considering the price of the rooms. Elevator jumps and bangs, not... More

Was this review helpful? Yes 1
PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to let us know your concerns on your stay. First off I am sorry the pool has not been working on your visits, we are working very hard on getting it running.Brand new 42 inch TV'S have been ordered and will be arriving shortly. The elevator has been serviced and a technician was called... More

Winona, Mississippi
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 13, 2014

Made a reservation with this hotel, for myself and my supervisor. Specifically reserved the king suite, and repeated the reservation on the phone. Upon arrival was told that the king suite was not reserved, and only one room for the two of us, with two queen beds. Friendly clerk was able to move things around thankfully, but when in the... More

Was this review helpful? Yes 1
PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Thank you for taking the time to write us your review, good or bad it is a way for us to make future stays the Best they can be for you as well as others. I am sorry your reservation was changed its my policy never to change a room unless the guest has been notified, I have spoke to... More

Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 20, 2013

The rooms are well equipped. You are able to get little kitchens which are nice for those on the road a lot. The cable was terrible and the pool was closed. When booking this was not indicated. They had pizza for a customer appreciation event in the evening. The breakfast room is quite large and comfortable. The free breakfast was... More

Was this review helpful? Yes 1
PomeroyGRGM, General Manager at Pomeroy Inn & Suites, responded to this review

Dear Michelle60_11, Thank you for your comments on your recent stay, with regard to the pool we have some work to do on the some leaky pipes then it will be ready for an inspection. I anticipate this will only be a short time. As for the t.v's, we have ordered digital boxes for all the t.v's which will help... More

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Additional Information about Pomeroy Inn & Suites

Address: 4311 51 Street, Grimshaw, Alberta T0H 1E0, Canada
Phone Number:
Location: Canada > Alberta > Grimshaw
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Pomeroy Inn & Suites 2.5*
Number of rooms: 62
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Also Known As:
Pomeroy Inn & Suites Grimshaw, Alberta

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