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All 47 Ostend hotels

Alpha Hotel

3.0 of 5 Hotel   |   Louisastraat 18, Ostend 8400, Belgium
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Ranked #40 of 47 hotels in Ostend
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92 people have reviewed this hotel

Traveler rating
    1
    5
    6
    9
    71
See reviews for
23
44
4
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 21, 2014

Alpha Hotel is the worst hotel experience i have ever had. Firstly it took so long to get a reservation because no one would reply to the the reservation email, and no one would pick up the phone. When we did finally get in touch by phone she was so rude. I guess since we payed through groupon we had... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

When I checked in i thought it was a wonderful hotel when i was inside i started realizing that it wasnt what i expected nothing works literally not even toilets.. I came downstairs to meet peter the hotel boss. He seemd he was having discussions with a ex staff that he didnt pay for three months and she was saying... More

Was this review helpful? Yes 3
Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 23, 2013

This hotel had terrible reviews, but I don't really understand why. It's central, cheap and clean, with helpful staff and adequate facilities. Although the decor could do with an update (there are a few bleach marks on the carpets, the door was missing from my shower and the window catch was in need of repair), there was nothing unpleasant about... More

Was this review helpful? Yes 1
Southampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 23, 2013

Worst hotel I have booked ever, then found it was rated as worst hotel in Europes Top Ten. they took the hotel cost from my credit card as soon as I checked in, we went upstairs to a dirty dark room with a broken toilet system and felt theirs no way we could stay here so went back to the... More

Was this review helpful? Yes 3
Nijmegen, Gelderland, Netherlands
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 21, 2013

BAD!! ROOM looked old and not clean, small mini tv, elevator small, not for more than 2 people depending on how many suitcases you have. We had 2 small ones, and we nearly fit in the elevator.. Light wasn't on, when we came to our floor, Horrible hotel, the only good thing was the personnel were nice, The breakfast was... More

Was this review helpful? Yes 1
Southampton
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 10, 2013

We were enjoying our time in Brugge and were hoping to find some cheaper accommodation for our last night before returning to UK. Going trough Booking.com offers we found half price offer in Alpha hotel. How wrong we were not to check tripadvisor... Everything other people wrote about this hotel being dated and awful treatment IS TRUE!!! We booked hotel... More

Was this review helpful? Yes 3
heerlen
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 5, 2012

very bad, lift doen't work, room not clean, letters are missing. Parking 200 meters away, payed. Only positive thing: middle in the centre of the town. The lift was broken, so we had to use the stairways: a narrow old place. We forgot the vouchers, so we had to pay a deposit. We send a letter with the vouchers 2... More

Was this review helpful? Yes 2
Oss, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2012

When I saw the room,I think it's a joke.The room was very small,old,dirty and stinking.Mushrooms in the bathroom and wet walls.The double bed was 4 mattress put together.Working on site from 7 am. with hammer, angle grinder... etc :(

Was this review helpful? Yes 2
Bruselas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 20, 2012

This hotel and its reception spoiled our holidays the last August in the Belgium Coast. I had booked a double room for a weekend, when we arrived there the recepcionist told us that we had to wait for two or three hours to can access to our room (reception treated us really badly), so we left our suticases there and... More

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Additional Information about Alpha Hotel

Address: Louisastraat 18, Ostend 8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alpha Hotel 3*
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Also Known As:
Alpha Hotel Ostende

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Official Description (provided by the hotel)
The Alpha Hotel is a recently refurbished, privately owned and run 35 roomed hotel. Centrally situated and at a short distance from promenade and shops. All bedrooms have private facilities, television hairdryer and telephone. There is a lift to all floors and the hotel also has a bar, a moderne restaurant and a lounge. ... more   less 
Number of rooms
35

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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