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Alpha Hotel

Louisastraat 18, Ostend 8400, Belgium
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1 room 1 adult
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56 Reviews from our TripAdvisor Community

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Batley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed November 3, 2015

Terrible lack of service. Miserable and swearing staff. Total rip off. Would stay well clear of this place. You'd be better off, and better treated if you were to stay on a park bench, or on the street!

Helpful?
Thank DarrenOHara-UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 20, 2015

Perfect location. Right in the centre, near all of the bars and restaurants. The perfect place to rest you head at the end of the day. People only seem to come on TripAdvisor to moan. Nothing to moan about in this place. Fantastic breakfast and super friendly staff

Helpful?
Thank Phil R
Brussels, Belgium
1 review
1 of 5 stars Reviewed October 15, 2015

So we prepaid the room, finally got to the hotel and were greeted by one guest waiting to check in at reception. We waited around with other guest for about 15 minutes and he gave up and left. Then we tried to call the number on the door, no answer. later found a number on the desk, called and we... More 

Helpful?
Thank Kal122

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 12, 2015

We booked this Hotel cause the price looked good and the pictures on the Internet were ok for a 3 Star in Ostende. Well lets start, we walked inn and decided to book a room at the reception, but we wanted to know if it would be possible to check Inn early (10am). So first of all we've waited at... More 

Helpful?
Thank Nesic S
Peterborough
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 1, 2015

We had problems to checking in. I think someone had forgotten our booking. Parking available no. Next public parking more or less 500m away. Charge and very expensive. For a night we have to pay 42.50 Euros.20 Euro has taken the automat simply without result so that we had to pay 22.50 Euros once again. The stairs in the hotel... More 

Helpful?
Thank dinochen
Antwerp, Belgium
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 23, 2015

TRIED to stay ... booked rather late one evening for that very night for 2 persons who were in Ostend already. I called the hotel as soon as I got the confirmation (with phone nr.) from Booking.com to investigate about the late arrival. I got a grumpy, sleepy receptionist on the phone who said the guests had to arrive within... More 

Helpful?
2 Thank Antwerp007
Bergen, Norway
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 9, 2015

The hotel operated with misleading advertisement online, resulting in a considerably higher price that we had to pay upon arrival. The total price was supposed to include free WiFi, which of course did not work for the duration of our stay (Friday-Sunday). Our room initially lacked towels, which we had to ask for, and when we got back in the... More 

Helpful?
Thank tergra_88
leicester
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 5, 2015 via mobile

So was booked in here for 26th june myself and my 2 children 4 , 12 . Now on arrival was told my booking had been canceled by hotels.com which I had no idea about so you can imagen , my poor kids if no room availability on a Saturday afternoon . I have been in contact with hotels.com but... More 

Helpful?
Thank matttty
Brussels, Belgium
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 3, 2015

Horrible hotel! When checking-in the owner was so unrespectfull and unfriendly, I never saw that! I even had to make the payment myself and she didn't know how to use the machine....Corridors, carpets and stairs are all dirty. When we arrived the used towels and bed linens were on the dirty floor. The room is quite clean but that's all... More 

Helpful?
9 Thank stevebxl2015
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