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Hotel Acces

Van Iseghemlaan 21 - 25, Ostend 8400, Belgium
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Hotel Acces
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Hotel Acces
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98 reviews from our community

Traveler rating
    20
    42
    21
    10
    5
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18
57
1
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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London, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed for a weekend last month. Hotel receptionist advised them it was okay to park outside. We went for dinner, returned to hotel and car had been towed away. We had to pay 320 Euros to get the car back. No apology from hotel staff or management. Totally ruined our weekend.

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Ann C, General Manager at Hotel Acces, responded to this review

Thank you for your review. We were happy to have you as a guest in the hotel for the first time. It is correct that we are a 'classic' hotel. A good service, hygiene, friendly staff and a good breakfast are more important than a last new trendy chair (in our opinion) It is noice to read that you could... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Average hotel but close to the sea, restaurants and the shopping street, wich makes it very interesting. Hotel has a sauna and also a sun deck (should be nice on a sunny day!) Nice rooms, but pretty average. Breakfast is very yummy and the staff try to help you with any questions. Great hotel for not to much money..

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Ann C, General Manager at Hotel Acces, responded to this review

Thank you for recommending us. We look forward welcoming you again. More 

London, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

Good location near the sea, museums and restaurants. Friendly staff. Quiet, even if you face the main road (as we did). Bit tired style of decor, but clean. Parking was an 8 min walk away, but OK. Watch out for local taxes and for the parking being more expensive than they say it is, but we're only talking 3 or... More 

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Larbert, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 8, 2015

WE HAD AN EXCELLENT STAY AT ACCES HOTEL. THE HOTEL IS IN NEED OF SOME TLC but the food , service, friendliness of staff was excellent . This is our 11th visit at new year and we were not disappointed.

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Ann C, General Manager at Hotel Acces, responded to this review

Thank you for your nice review! We were happy to have you as a guest in the hotel for the second time.We will pass your positive words to all the staff, especially the front office. Hopefully we can welcome you again in the future! More 

Lesquin, France
1 review
3 of 5 stars Reviewed December 24, 2014

close to the beach and the casino....The staff is polite....the room was very clean but it looks like we traveled back in the 70s..except for the bathroom redone not too long ago... One major problem: a loud banging sound (machinery, pipes,...?) coming from the hotel during the all stay (even during the night !).

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Hemel Hempstead, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2014

I recently stayed at this hotel and although the staff (some) were helpful, the overall condition of the room and especially the bathroom was tatty If they were rated now it should be 3 star, I also paid for the parking and was given a parking ticket but when i left to get my car at 6.30am the ticket did... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 14, 2014

Great hotel for the money staff really friendly and helpful Can be noisy at night as on a main road other than that it was a great time close to town centre and the train station if you fancy a day trip to brugge Saturday market And the bars are amazing Will definitely go back and stay there again

Was this review helpful? Yes 1
Ann C, General Manager at Hotel Acces, responded to this review

Thank you for sharing your feedback from your stay. We appreciate your kind words our staff and service. To avoid some noise please ask a room not at the frontside of the hotel. Hope to have you back soon ! More 

Brussels, Belgium
Contributor
18 reviews 18 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 23, 2014

The situation of this hotel was quite good, but it was already old fashioned and needs renovation. The staff was polite and helpful. Our room faced the backyard and it was dark and old furnished. There was no aircondition and we could not get better room because it was full. It was four stars hotel but there was not value... More 

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Stolwijk, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

Close to center, casino/theatre and coast is Acces a fine hotel for visiting Oostende. Due to lack of airconditioning our room (7th Floor) was really hot. Breakfast was really good.We enjoyed our stay!

Was this review helpful? Yes 1
Ann C, General Manager at Hotel Acces, responded to this review
Google Translation

Beste mevrouw Bea, Dank u voor het plaatsen van uw ervaring tijdens uw verblijf in het ACCES hotel. Fijn om... More 

Aalborg, Denmark
1 review
4 of 5 stars Reviewed July 17, 2014

Our room on the 2nd floor had no air-condition and the view wasn't all that great because the room faced the backyard. We asked for a room with aircondition and we got a new room on the sixth floor with a much better view also. Staff was also helpful with service when we brought our own food to the hotel... More 

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