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Hotel Acces

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Van Iseghemlaan 21 - 25, Ostend 8400, Belgium
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Hotel Acces
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Hotel Acces
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117 reviews from our community

Traveler rating
    24
    50
    24
    12
    7
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23
66
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bury St. Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

For a weekend break this hotel is ideally situated near to the beach and main shopping area.Very good value with friendly staff and good facilities, we opted for breakfast which was of excellent quality, quantity , and variety.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel to stay. Beds are comfortable, it is a step away from the beach and the city centre and the personnel is very friendly. I will for sure come again to this hotel. Nothing negative to say.

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Malaysia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Excellent Location. Close to the beach and Ostend promenade. Near town centre for shops restaurants and food and drinks. Staff was very helpful and friendly. Good value for money for room and facilities offered. Parking problem as could only park for 15 mins next to the hotel. Have to pay for private parking about 300m away. Expensive parking.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015 via mobile

Very nice stay! Beautiful room and renovated bathroom! We recommend this hotel to everyone! Very friendly staff! Room with view at the street but quiet at the night! Very dark when you close the curtains.

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Ann C, General Manager at Hotel Acces, responded to this review
Google Translation

Beste mevrouw. Bedankt om uw positieve ervaringen online te delen want dit geeft ons de stimulans om nog beter te... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 25, 2015

We stayed for a weekend last month. Hotel receptionist advised them it was okay to park outside. We went for dinner, returned to hotel and car had been towed away. We had to pay 320 Euros to get the car back. No apology from hotel staff or management. Totally ruined our weekend.

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Ann C, General Manager at Hotel Acces, responded to this review

Thank you for your review. We were happy to have you as a guest in the hotel for the first time. It is correct that we are a 'classic' hotel. A good service, hygiene, friendly staff and a good breakfast are more important than a last new trendy chair (in our opinion) It is noice to read that you could... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

Average hotel but close to the sea, restaurants and the shopping street, wich makes it very interesting. Hotel has a sauna and also a sun deck (should be nice on a sunny day!) Nice rooms, but pretty average. Breakfast is very yummy and the staff try to help you with any questions. Great hotel for not to much money..

Was this review helpful? Yes 2
Ann C, General Manager at Hotel Acces, responded to this review

Thank you for recommending us. We look forward welcoming you again. More 

London, England, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

Good location near the sea, museums and restaurants. Friendly staff. Quiet, even if you face the main road (as we did). Bit tired style of decor, but clean. Parking was an 8 min walk away, but OK. Watch out for local taxes and for the parking being more expensive than they say it is, but we're only talking 3 or... More 

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Larbert, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 8, 2015

WE HAD AN EXCELLENT STAY AT ACCES HOTEL. THE HOTEL IS IN NEED OF SOME TLC but the food , service, friendliness of staff was excellent . This is our 11th visit at new year and we were not disappointed.

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Ann C, General Manager at Hotel Acces, responded to this review

Thank you for your nice review! We were happy to have you as a guest in the hotel for the second time.We will pass your positive words to all the staff, especially the front office. Hopefully we can welcome you again in the future! More 

Lesquin, France
1 review
3 of 5 stars Reviewed December 24, 2014

close to the beach and the casino....The staff is polite....the room was very clean but it looks like we traveled back in the 70s..except for the bathroom redone not too long ago... One major problem: a loud banging sound (machinery, pipes,...?) coming from the hotel during the all stay (even during the night !).

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Hemel Hempstead, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2014

I recently stayed at this hotel and although the staff (some) were helpful, the overall condition of the room and especially the bathroom was tatty If they were rated now it should be 3 star, I also paid for the parking and was given a parking ticket but when i left to get my car at 6.30am the ticket did... More 

Was this review helpful? Yes 1
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