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Thermae Palace Hotel

Koningin Astridlaan 7, Ostend 8400, Belgium
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Thermae Palace Hotel
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Ranked #19 of 47 Hotels in Ostend
A recent review
3 of 5 stars reviewed 1 week ago
1476sophie Darlington
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339 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (89)
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    (73)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

Definitely not worth 4 stars. Breakfast although is very good but the hotel needs urgent refurbishment. Rooms are outdated, terrace is a disgrace, bathroom is old (leaking crane). Prize versus quality is not okay. Seaview room with terrace.

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Darlington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After a very long day of driving we arrived at this stunning building and thought wow we have made a good choice, checked in by really nice smart staff and drooped off our cases and went out of the hotel straight onto the beach promenade for a stroll and fresh air then a couple of hours later exhausted went to... More 

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London, United Kingdom
Level Contributor
130 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful building and aspect but... This is my second visit here and I so wanted to love it but honestly they need to upgrade their service. The rooms are old fashioned, not bad in itself, but a bit tatty too. You have to pay your bill on arrival so anything else requires you to credit card or cash pay, a... More 

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Brussels
Level Contributor
91 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No one can deny that this hotel can benefit from some outside renovation. There is a charming sense of faded glory. Yet on the inside the decor is mostly recent. The brasserie looks state of the art, the reception area is nice, the corridors are flawless, the rooms are fine and comfortable. The hotel won't make it into the Dorchester... More 

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Riga, Latvia
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This old majestic hotel was a couple of years ago in a very bad state; now it has been completely refurnished and has become quite attractive again. the rooms on the 1st floor (European 1st floor) have a huge balcony; the other floors, a small one. When you have a room with a view on the sea (the beach is... More 

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Berlaar
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, we had a very big room, with a very big badroom. The room had a view at the sea. Breakfast was served in buffet style and the location was also at the sea side, breakfast and room with a view!!

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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 9, 2015

Very good geographic situation . From the hotel to the sand. Overpriced in general.breakfast is 20 euros and has a value of 5 euros . Unacceptable . Room was not clean as it should be. I had hair under my pillow. And pillows not cobftorbale I woke up in the morning and found water in the bathroom . Leaking water... More 

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Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 5, 2015

Really enjoyed our one night stay, definitely come back for a longer stay as a proper holiday. The hotel exceeded my expectations, very friendly staff on arrival, got in to our room late morning as opposed to 3:00 PM check in. Room was great, large and well-appointed with sea view, great to walk in, open the windows and take in... More 

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Paris, France
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 31, 2015

The trick here is to manage a 3grand hotel" without any qualify personnel. Poor welcome from trainees; hqrdly speaking anything than dutch. No one surely to help you in anything. no minibar. A maid knocking qt your door before 9 am to make sure you get out promply. A breakfast where you better get there very early or you will... More 

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London, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 27, 2015

This hotel blew me away, it's grand and a real palace. Staff were very friendly and helpful, the bar and restaurant are superb with an amazing view of the beach. Dinner in the hotel was surprisingly delicious and very good value. We had a sea view room which was heavenly. I will be back very soon.

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