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Thermae Palace Hotel

Koningin Astridlaan 7, Ostend 8400, Belgium
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1 room 1 guest
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Thermae Palace Hotel
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356 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (356)
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Stekene, Belgium
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Family room was big. Nice amenities from Bulgari in the bathroom which had a separate toilet. Carpet dirty. Furniture needs updating. Breakfast was not worth the price of 20 euro. Had better for less money.

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bucks
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After reading all the recent bad reviews, we were v. worried about staying here, but in the end, we had a great time and no complaints from us. The triple family room was large, well equipped with a good bathroom and a great view over the beach. The staff were friendly and welcoming. Breakfast was excellent. Would recommend

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Brussels, Belgium
Level Contributor
89 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Somehow you really want this hotel, which almost physically transports you back to the beginning of the last century, to do well and be impressive. So you walk from the parking area (€ 12 a night) into the incredibly beautifully restored lounging areas where you imagine in the old days hotel guests enjoyed the sun, to the rather nondescript and... More 

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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A Belgian friend recommended Thermae, as one of the better known establishments in Ostend. Thermae Palace was an impressive looking building with a historical ambience, although the hotel lobby and breakfast room seemed quite contemporary. It also has a good parking. The staff at the reception spoke good English but did not seem particularly friendly. A smile from a reception... More 

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Moscow, Russia
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The overall impression of the hotel is that it is at the point of closing down. It is falling into decay. Everything about it is so bad that it’s depressive. We will never return there. BAD: Receptionists were not friendly and courteous. They didn’t say hello. Sometimes they were even IMPOLITE. You could see that guests’ requests bother them. Obviously... More 

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Overijse
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bad experience! Old room, sea view but the balcony is awful. Very angry abour the service : once at 6 pm my room was not made. call the "welcome desk" and a lady brings new towels. I ask to clean the room "there is nobody at this time to do it". I go to the management and finally a woman... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015

Definitely not worth 4 stars. Breakfast although is very good but the hotel needs urgent refurbishment. Rooms are outdated, terrace is a disgrace, bathroom is old (leaking crane). Prize versus quality is not okay. Seaview room with terrace.

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Darlington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 24, 2015

After a very long day of driving we arrived at this stunning building and thought wow we have made a good choice, checked in by really nice smart staff and drooped off our cases and went out of the hotel straight onto the beach promenade for a stroll and fresh air then a couple of hours later exhausted went to... More 

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London, United Kingdom
Level Contributor
130 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 18, 2015

Beautiful building and aspect but... This is my second visit here and I so wanted to love it but honestly they need to upgrade their service. The rooms are old fashioned, not bad in itself, but a bit tatty too. You have to pay your bill on arrival so anything else requires you to credit card or cash pay, a... More 

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Brussels
Level Contributor
94 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed July 15, 2015

No one can deny that this hotel can benefit from some outside renovation. There is a charming sense of faded glory. Yet on the inside the decor is mostly recent. The brasserie looks state of the art, the reception area is nice, the corridors are flawless, the rooms are fine and comfortable. The hotel won't make it into the Dorchester... More 

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