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Hotel Bero

#1 of 47 Hotels in Ostend
Certificate of Excellence
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Hofstraat 1A, Ostend 8400, Belgium
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Hotel Bero
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Hotel Bero
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290 reviews from our community

Traveler rating
    150
    94
    28
    13
    5
See reviews for
67
104
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Liskeard, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel proved to be the ideal location for a weekend with our grandchildren. A few metres from the promenade and beach there were myriad opportunities for seaside fun. In the evening a short walk to bars and eateries that were outstanding in every way. Our stylish eco room was matched by attentive and efficient staff who made the whole... More 

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Peter Thank you very much for your wonderful review regarding our hotel. We are very pleased to read that your whole stay with us was a most pleasant experience. Thank you also for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you back soon. Kind regards Serge Slegers Sales Manager More 

Kolkata
Contributor
15 reviews 15 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a better one can be chosen for a business trip. Excellent rooms with almost all facilities. The whiskey area needs a special mention which is remarkably decorated. Though there might be some improvement ideas for breakfast...better options for fruit juice etc. Location of the hotel is nicely comprised between sea and the market alleys which makes the evening even... More 

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you very much for your positive review regarding our hotel and for choosing hotel Bero for your business trip to Ostend. We are looking forward to welcoming you back soon. Kind regards Serge Slegers Sales Manager More 

Weybridge, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

Just read the reviews and you will see why we prefer the Bero. Great rooms, great facilities, great staff, walking distance to shops and restaurants.Still carrying out upgrades and improvements yet these works have no impact on your stay. A credit to the Bero family.

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Ronnie Thank you very much for your great review regarding our hotel. We are really happy to read that you had another perfect stay with us. Indeed we are still carrying out upgrades and improvements. As a matter of fact we are proud to let you know that we will have 15 more Ecology rooms ready before the summer... More 

Bristol, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2015

This is my third time at the Bero.. all on business .. But it is definitely a place i would love to visit on a personal/leisure basis. The rooms are large and very well decorated/appointed. The staff are extremely friendly and helpful, as you would expect from a family run premises. But, dont let the family run part deceive you,... More 

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you very much for your wonderful review and for recommending us to other travelers. We are pleased to read that you appreciate our friendly and professional level of service as well as our large and well appointed rooms. Thank you for choosing hotel Bero for your business trips to Ostend. We are looking forward to welcoming you... More 

Brussels, Belgium
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

Warm welcome with friendly staff, very good breakfast. When we arrived the bed for our daughter was ready in the room (which is not always the case...) Nice pool for the childrens. Everything perfect. The only thing I can say, fitness is not well indicated (but not a problem at all) and quite old, but still very good

Was this review helpful? Yes
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Steve Thank you very much for your positive review regarding our hotel and for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you back soon. Kind regards Serge Slegers Sales Manager More 

Antwerp, Belgium
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed March 2, 2015

It is a disgrace and blatant lie to advertise this hotel as a four star hotel. I booked a room in this hotel unaware that what I booked was not at all what is advertised on their own website. As described in other comments on this website, luck of the draw will decide whether you'll stay in the refurbished part... More 

Was this review helpful? Yes 3
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest We are very sorry that your Classic room didn't meet your expectations. However, we can not accept your accusations of misleading advertising. On our website under "rooms" everybody can clearly see our different roomtypes: Classic room, Ecology room and Executive room. With each roomtype comes a picture and a short description. As they book, our guests choose the... More 

Dorset, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

The Hotel Bero, at the heart of the old town, is a very welcoming and relaxing place to stay. The rooms are spacious and pleasantly furnished and the hotel has surprising hidden corners. The Whisky Lounge, with a huge range of rare Malt Whiskies, a great place to relax, is comfortable and is decorated in themed Scottish style. The Swimming... More 

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Roger Thank you very much for your wonderful review. We are really pleased to read that you found our hotel to be an excellent place to stay. Thank you for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you back soon. Kind regards Serge Slegers Sales Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

We have just come back after spending two nights at the hotel bero. We had four rooms as we were travelling with extended family for a memorial service on Valentine's day and celebrating our fathers 70th birthday. The hotel was lovely, rooms were large and well presented. Breakfast was good and plentiful, pool was great for the little ones. The... More 

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you very much for your positive feedback regarding our hotel and for recommending us to other travelers. We are pleased to read that you found our rooms to be large and comfortable, our breakfast good and plentful and last but not least our staff very friendly and helpful. Thank you for choosing hotel Bero for your stay... More 

Como, Italy
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

We travel with a large group. The rooms are very clean. Excellent breakfast and courtesy are a plusvalue that we found in Bero Hotel that is close to the city center and to the sea too. There is a nice pool and a fitness room useful for rhe travellers. Nice hotel.

Was this review helpful? Yes
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you very much for your positive feedback regarding our hotel. We are pleased to read that you appreciated not only our ideal location but also the cleanliness of our rooms, our breakfast buffet and the courtesy of our staff. Thank you for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 11, 2014

This is a good quality hotel, brilliantly located in the old town and just one block away from the beach (though we didn't sunbath since it was blowing a gale and it was December). Everything about it spoke of class and style. Breakfast was good, reception was excellent and I loved the way in which staff worked in an office... More 

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you very much for your positive feedback regarding our hotel. We are proud to be called a top-notch hotel and we are happy to read that you appreciated our quality, class and style. Thank you for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you back in the future. Kind regards... More 

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