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All 47 Ostend hotels

Hotel Bero

4.0 of 5 Hotel   |   Hofstraat 1A, Ostend 8400, Belgium
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82%
Ranked #1 of 47 hotels in Ostend
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
SusyQzee Chorley, United Kingdom
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209 people have reviewed this hotel

Traveler rating
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Chorley, United Kingdom
Top Contributor
81 reviews 81 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ostend is not really a tourist destination, so not unexpectedly, Hotel Bero is not really a tourist hotel – That said, we were staying at the weekend and it did seem to be quite busy We had booked a Classic Room as I couldn’t work out what extras where available in the more expensive Ecology and Executive rooms. The room... More

Was this review helpful? Yes
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Susy Thank you for your feedback regarding our hotel. We are pleased to read that you appreciated our very good location. However, we are sorry to hear that you found Ostend a bit diappointing as a tourist destination and that you won't be returning. We apologize that the lady of the house came across a bit rude but as... More

Antwerp
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed four nights in an ecology room, afterwards we found out that the executive rooms, at the same price, are more spacious, without seaview but more protected from the street noice, more suited for elder people with a bathtub instead of a walking-in shower in the ecology without any handle or coat-hanger it should be useful for the less... More

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear guest Thank you for your feedback regarding our hotel. Indeed our new "Ecology" rooms (24 à 27m²) have no bath (to avoid waste of water) but a nice walk-in rain shower. Our "Executive" rooms have bath/shower but are not always more spacious (24 à 30m²). Only our 3 adapted "Executive" rooms for the disabled are more spacious (37m²). Our... More

Antwerp, Belgium
Top Contributor
350 reviews 350 reviews
124 hotel reviews
349 helpful votes 349 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

The hotel is located a few steps away from the beach! There is also a parking(25 euro) but make sure that you make a reservation. The hotel is now busy with a renovation, and thats good! My room (413) was a new room (eco) and it was really nice. We also had a big terrace and a rainshower.All rooms are... More

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Nathalie Thank you for your positive feedback regarding our hotel. We are pleased to read that you liked our new "Ecology" rooms as well as our friendly staff. Thank you for choosing hotel Bero for your stay in Ostend. We are looking forward to welcoming you back in the future. Kind regards Serge Slegers Sales Manager More

Exeter, United Kingdom
Contributor
14 reviews 14 reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 6, 2014

Living in England and working for an Ostende based company I've stayed here many times, but won't be going back. It used to have a special feel, and held special memories as my links with Belgium started in this hotel. Unfortunately they've increased their prices, and reduced the personal touch since we first went. The last straw was after a... More

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ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Sir Thank you for your review. Again, we are deeply sorry for the misunderstanding during your check out. However, we wonder what the hidden agenda could be, posting this review more than 5 months after your stay. The very same day we already made our apologies by phone and by mail and they were accepted by your boss. Yes,... More

East Sussex, UK
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2014

A Very good experience, including quick and easy check in, car parked for us and a spotless room. Everything looked new and fresh, the room was excellent, comfortable big bed, with a lovely shower room. The staff were very helpful yet unobtrusive. There was a very good selection at breakfast,all fresh and well presented. As this was a business trip,... More

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Chrissie Thank you for your positive feedback and for recommending hotel Bero to the other travellers on TripAdvisor. We are pleased to read that you had a very good experience with us and that you appreciated not only our rooms with all the amenities but also our helpful and hardworking staff. Thank you for choosing hotel Bero for your... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Having just checked out from the hotel, I can only say that this is a great place and our stay was really enjoyable. Located near the beach and near the city center, this is the ideal place to be. The hotel itself is nice, modern , agreeable, room was large and comfortable (ecology room), with seaview, perfectly equipped and clean.... More

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ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Sarah Thank you for your positive feedback and for recommending hotel Bero to the other travellers on TripAdvisor. We are happy to read that you appreciated our location as well as the hotel itself and we are looking forward to welcoming you back in the future. Kind regards Serge Slegers Sales Manager More

Maidstone, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2014

Convenient and easily accessible location, impeccably clean and well-appointed room, comfortable beds and everything worked perfectly. Great buffet breakfast that would leave no-one wanting. Service is quietly efficient and unobtrusive, and all at reasonable price. We understand the hotel has won many prestigious awards,- and these are certainly well-deserved. International chains and independent hoteliers please note - this is what... More

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Mr Wilf Thank you for your positive feedback regarding our hotel. Your comments makes us feel really proud and they motivate us to continue the good work. Thank you for staying with us, we are looking forward to welcoming you back in the future. Kind regards Serge Slegers Sales Manager More

Weston super Mare, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2014

we had a very enjoyable stay,only wish it could have been longer,we could not fault the hotel.the staff are very friendly and helpful.the hotel was spotless, and could not be faulted,the bed, large and very comfortable,the location,verygood.

Was this review helpful? Yes 2
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Sydney Thank you for your positive feedback regarding our hotel. We really appreciate that you took the time to write this review. It sure motivates our staff to maintain a high level of guest satisfaction. Thank you for staying with us, we are looking forward to welcoming you back in the future. Kind regards Serge Slegers Sales Manager More

Coronado, California
Contributor
19 reviews 19 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 16, 2014 via mobile

Less than ten minutes from Oostend station and one block from the Promenade, the location can't be beat. Plenty of great restaurants and taverns within 5 minutes' or less walk as well. Breakfast buffet is very good and convenient. Bed is OK, not spectacular, but not worth complaining about. Queen is just two doubles pushed together, but comfortable enough on... More

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Kristin Thank you for your feedback regarding our hotel. We are always eager to hear what our guests like about us and how we might improve. We are pleased to read that you appreciated our great location as well as the quality of our breakfast buffet. A room with a double bed can always be requested upon reservation. We... More

Perry, Utah
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 26, 2014

My family and I wanted to stay for a night in this hotel. We just can't stay longer. Instead of being happy to find new guests the Hotel Bero declined our reservation as they request a minimum of 2 days. That is simply not a good service and we will go somewhere else. They missed a chance.

Was this review helpful? Yes 1
ssl_11, Director of Sales at Hotel Bero, responded to this review

Dear Sir Of course guests can book for 1 night only at the Bero. This is even the case in more than 85% of the year. However, in busy periods (like bank-holidays, top weekends, ...) hotels have the chance to compensate a bit for the loss they took by selling rooms at discounted prices during the lower season. So then... More

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Additional Information about Hotel Bero

Address: Hofstraat 1A, Ostend 8400, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Bero 4*
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Also Known As:
Golden Tulip Ostende

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Ostend #1 Spa Hotel in Ostend #1 Luxury Hotel in Ostend
Hotel Class
Official Description (provided by the hotel)
At the four star hotel Bero you will for sure enjoy your stay, induldge a complimentary breakfast buffet and the free use of the swimming pool and brand new "Ninfea" Wellness centre with the access to the sauna, biosauna, Hammam,and infra red heating chairs. WIFI is included in the price of the room, to stay up to date with friends and family. When exploring the bar and the whisky lounge you will discover about 80 different malt whiskeys that you can enjoy in front of the open fire in the Lindores Lounge on those chilly days. For our small guests there is a childrens' playing area. Our Executive and eco rooms are equipped with Daikin Air conditioning. 4 seminar rooms with daylight and air conditioning available for up to 80 people. ... more   less 
Number of rooms
55

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