the hotel was clean and staff were friendly. The first man on reception we met did not even say hello how can i help you! The lady that did sort out our reservation said our booking for car parking had not been reserved and nothing she could do about it. It was not until we said thanks for being so... more

The Ramada Hotel/Holiday Inn Ostende provides good value -especially when you've got three children.They seemed to be the only hotel that would offer us a family room. We booked the hotel as part of a package which also included first class travel on Eurostar. There was a bit of confusion when we booked in-they didn't seem to have received a... more

Hotel is very clean and the reception is well appointed. This complements the staff who are friendly and helpful. The welcoming smile, present here, always gives an indication as to the rest of the hotel. My room was comfortable, bright and clean, (even under the bed)! The coffee/tea facilities were very welcome. The bar was comfortable and variety of beverages,... more

I booked this hotel as Holiday Inn and wasn't told by anyone it was now a Ramada (operated under licence). I phoned the week before to confirm my booking and reservations didn't answer, even after 5 minutes. Phoned back and complained and was told they were 'busy'. When we arrived the outside looked terrible and tired and dusty. The location... more

Just returned from a weekend break at the Holiday Inn and can honestly say, we encountered no problems whatsoever. The hotel is in a central location, 5 mins walk to the bars, restaurants and the famous Casino. The reception is welcoming with pleasant and helpful staff. Our room was on the top floor with great views over the city, tea/coffee... more

the hotel was described as a design hotel - i searched long and hard for any design element and found none. the rooms look like a handy but tired do-it-yourselfer put them together. No fridge in the room at €140/nght is appalling. The towels were stale, they did not smell fresh at all. The bathroom light can only be switched... more

We stayed here for 2 nights. Good central location. On receiving booking confirmation, we were told that we could check in at 1400 hrs. On arrival, having travelled for many hours and in dire need of shower etc. we were told that the room would not be available until 1600 hrs. Latest checkout is 1100 hrs!! After much discussion on... more

This was my fifth visit to Oostende and I would rate the Holiday Inn as OK - better than The Empire, as good as the Du Parc, but not as good as its neighbour, the Prado. The breakfasts were ok, but with only one two slot toaster for the whole hotel, there was a bit of a wait in the... more

We stayed at the Holiday Inn for New Year - The hotel itself was OK, rooms were small but cosy and clean and very warm. Some of the restaurant staff were very rude. The meals were buffet style. The salads and cold food were good but the hot food was not of a good standard or much of a selection... more