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Hotel class 3.0 of 5
Leopold II Laan 20, Ostende 8400, Belgium
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Reviews you can trust

53% Do not recommend
3.0 of 5 stars 35 reviews
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By trip type
All (35)
[ Date ] [ Rating ]
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5 of 5 stars
WinstonBarry   9 contributions
Barry, South Wales, U.K.
Nov 4, 2009

We stayed in the Ramada last year in November and the room allocated was not very good, high floor, slow lift, fire escape outside window, no coffee making facilities which altogether made our break a bit miserable. BUT this year I wrote to the Ramada asking to be allocated a lower floor , front of the hotel with all facilities... more

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2 of 5 stars
BearsTravel22   11 contributions
London/Essex
Nov 3, 2009 | Trip type: Couples

We booked the Ramada Ostend (It is owned by a Netherlands Hotel Group and trades as a Ramada Hotel under a license agreement) as part of a package with Eurostar, this is the second time we have found this method of booking disappointing and find it is much better to organise the accommodation ourselves, there seems to be very little... more

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2 of 5 stars
meichee   1 contribution
london
Oct 26, 2009 | Trip type: Couples

We had a room on the top floor at the corner with windows facing just meters away from some private apartment! . The room is small and dingy. No reading lights and the rest of the lightings were rather dim.The towels were frayed at the edges and the liquid soap in the bath was empty. We definitely won't be staying... more

Management response from
Ramadaostend, General Manager

Dear Guest, Many thanks for having taken the time to write this comment. Be assured that I have discussed your comment with our Housekeeper, and that the necessary actions have been taken to avoid this situation in the future. I would like to apologize for the inconvenience this might have caused you. Hope to be able to welcome you again...

Clean hotel
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3 of 5 stars
harleySouthWales   2 contributions
South Wales
Oct 20, 2009

Just returned from the Ramada Hotel Ostend.The rooms were clean, but quite dark, basic bathroom ,wardrobes small and very few clothes hangers.The breakfast times were good and the food was excellent.Plenty of choice and food was hot. The only moan is the lift,it was unreliable and having to walk to the 4th floor was really exhausting The hotel was further... more

Management response from
Ramadaostend, General Manager

Dear Guest, Thank you for your positive response. I am glad to be able to inform my team about your wonderful time at Ramada Ostend. I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards,R. Poissonnier, General Manager.

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2 of 5 stars
southwalestiger   1 contribution
south wales
Sep 25, 2009

there are only 2 good things i can say about this hotel, 1 - they provide an excellent breakfast & 2 - they are in a fantastic location, the main shopping streets, market, promenade & marina are all within easy walking distance. The hotel itself was a big let down, there is no air conditioning in the rooms even though... more

Management response from
Ramadaostend, General Manager

Dear Guest, Firts of all thanks you for the feedback on your recent stay at Ramada Ostend. I am sorry that you had to face some inconveniences during your stay . We have informed the maintenance team on the property who will immediately investigate the situation of the bathroom door and take care of it. Thank you for taking the...

Just Average
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3 of 5 stars
mmgw3   6 contributions
London
Sep 15, 2009 | Trip type: Family

I stayed here with my step dad, my mother and my boyfriend for a night in early September. My step dad is disabled and we required a parking space near to the hotel for him. When we arrived at the hotel our rooms were not ready which wasn't an issue, so we said we'd go for a drive and asked... more

Management response from
Ramadaostend, Manager

Dear Guest,We appreciate that you have taken the time to comment on our hotel. I am sorry to hear that you encountered inconvenience due the bad communication between the receptionist about the car park. We are situated in the centre of Ostend our own car park is on a distance of 200M and in the front of the hotel there...

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4 of 5 stars
JohnLKent   1 contribution
Kent
Aug 12, 2009 | Trip type: Family

We stayed at the Ramada instead of our regular hotel as it was in the summer peak, the hotel website stated that the rooms were air conditioned, there was also a passage in the hotel handbook, which was in the room about the location of the controls, that were in the lobby. I asked the reception about this as I... more

Management response from
Ramadaostend, General Manager

Dear Guest Thank you for dropping your comment about our hotel on Tripadvisor. These comments are of great value for us, as they permit me to increase the service to the future clients. Indeed, some of our rooms (front side building) are not equipped with air conditioning. At the time the hotel was build there was no demand for it...

Just right!
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4 of 5 stars
Brusselsmichele   7 contributions
Brussels
Jul 23, 2009 | Trip type: Couples

The Ramada at Ostend is a great hotel! Yes, the lift is slow but if you're vacation I don't see what the hurry could be about! We were in room 253 and though it was small it had a lovely big terrace where you could smoke or just pop out for some fresh air. The bed was very comfortable and... more

Management response from
Ramadaostend, General Manager

Dear guest, thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Ostend in the near future. Kind regards, Rita Poissonnier General Manager

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4 of 5 stars
Pushkathecat   45 contributions
Wales
Jun 17, 2009 | Trip type: Couples

We had a very pleasant 3 night stay at the Ramada Ostend. The location was superb, only 5 minutes walk to the beach and shopping centre/main square and 10-15 minutes to the railway station and marina. Loads of eating and drinking places nearby. The room was comfortable and very clean and the service we received from all the staff was... more

Management response from
Ramadaostend, general Manager

Dear Guest, Thank you for your positive response. I am glad to be able to inform my team about your wonderful time at Ramada Ostend. I will also thank you for the beautifull pictures that you have taken .I hope whenever you decide to come to Ostend again you will consider our hotel for accommodations. Best regards,Rita Poissonnier General Manager

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4 of 5 stars
mirvzp   3 contributions
Belgium
May 22, 2009 | Trip type: Business, Solo travel

Were last week at this hotel. We enjoyed our stay. The Premtimecafé meal was excellent and at a very reasonable price. Quick service. To be recommended. more

Management response from
Ramadaostend, General Manager

Dear guest, first of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable experiance in . Ramada Ostend. I will share these comments with my team and hope to be able to welcome you in the future. Best regards, Rita Poissonnier ,General Manager

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Ramada Ostend Also Known As

  • Ramada Hotel Ostende
  • Ramada Hotel Ostend
  • Ostende Ramada
  • Ramada Ostende
Address: Leopold II Laan 20, Ostende 8400, Belgium
Ostende Hotels Ramada Ostend
3.0/5.0
35