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Ramada Ostend

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Leopold II laan, Ostend 8400, Belgium
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Ramada Ostend
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Ranked #14 of 47 Hotels in Ostend
A recent review
5 of 5 stars reviewed 1 week ago
SydneyAlicante Alicante
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261 reviews from our community

Traveler rating
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    83
    35
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alicante
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

On my way back to Spain, I decided to drop into the Ramada Oostende for breakfast prior to my going Dunkirk-Dover-Portsmouth-Santander. As usual, the breakfast was first class. One very good detail about it was the plate warmer for the cooked items. Hot food onto cold plates does not happen in good restaurants. Full marks for that point Miss Poissonnier!... More 

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Wetherby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Totally adequate, but nothing to write home about. Noisy neighbours. Polite and helpful staff. Well stocked bar, acceptable breakfast. You can park outside the hotel for free, between 19.00 and 09.00 hours. Public car park near the Casino.

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Top Contributor
54 reviews 54 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at Ramada Ostend for one night recently whilst on Ostend for business. Had to enter via door round the corner as building works were in progress in reception area. Lucky enough works were limited to that area and didn't get disturbed by it at any time. The room was small but beautiful and has everything needed. Would return when... More 

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Ramadaostend, General Manager at Ramada Ostend, responded to this review

Dear guest, thank you very much for taking the time to inform us about your stay in our hotel. It is nice to read you had a pleasant stay. My Team will surely keep up the good work. On your next stay you can already coming in the front of the hotel ,the reception-bar-resto are open for our guests! Hope... More 

Burgess Hill, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed January 2, 2015

Visit Ostend frequently and have often stayed in the Du Parc across the road from the Ramada. We thought we would try a different hotel this time as we were over to celebrate the New Year with friends but wanted the same excellent location in the centre near the beach (for the New Year Fireworks and the Casino). We were... More 

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Ramadaostend, General Manager at Ramada Ostend, responded to this review

Dear guest, thank you so very much for your positive feedback on our hotel. I have especially enjoyed reading that you have appreciated the friendliness of our staff. We put a lot of effort in staff training to ensure a perfect service with a genuine smile and a lot of Passion in their job. That is one of our main... More 

Kingswinford, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 5, 2014

Myself and wife stayed again in this Hotel again for 2 days from 02/12/14 to 04/12/14 and from the time we checked in and checked out we was looked after with utmost respect from every member of staff. We were given a newly renovated room and we was very shocked as to how smart the rooms are now. Fridge, Safe... More 

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Ramadaostend, General Manager at Ramada Ostend, responded to this review

Dear guest, thank you very much for the kind words. We are looking forward to see you again because obviously we love happy returning guests. You have experienced the ‘home away from home feeling’ in our hotel and that is exactly what we aim for.My team and myself wish both of you of healthy and a happy 2015 Yours sincerely,R.... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 23, 2014

Just stayed here again, hotel is being completely renovated, but the room we had was very clean and tidy, no problems at all. The only problem I found was the hot food on the breakfast buffet was almost cold, it has always been like this, I do not understand why this food cannot be kept at a higher temperature!!.

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Ramadaostend, General Manager at Ramada Ostend, responded to this review

Dear guest, thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Ostend in the near future. I will inform the F&B magager about the hot items on the breakfast buffet. We are looking... More 

Gravesend, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 10, 2014

stayed here for two nights, the hotel is well situated for the main shopping streets, tea rooms, the tram. the casino, the taxis and buses, the promenade.nice to have the free WiFi in the rooms, staff were very pleasant, the breakfast had hot and cold items which was nice. the rooms were comfortable. surprised we had to book for a... More 

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Ramadaostend, Manager at Ramada Ostend, responded to this review

Dear guest, Thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Ostend in the near future. Kind regards, Kristoffel Verdonckt , Assistant General Manager More 

Blackpool UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

Stayed here earlier in the year and never gave a review, shame on me, for this is a nicely situated hotel close to the sea and casino. The staff are very knowledgeable and are smartly turned out. Breakfast is your typical type continental but plenty of it. Lovely clean rooms. If there is one item to call upon is if... More 

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Ramadaostend, Manager at Ramada Ostend, responded to this review

Dear guest, thank you for taking the time to let us know about your experience at our hotel. We are delighted you enjoyed your stay with us and we sincerely hope to welcome you again at the Ramada Ostend in the near future. Kind regards, K. Verdonckt, Assistant General Manager More 

Brecon, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 28, 2014

Rooms too hot, only40 have air conditioning. Room and bathroom cleanliness could be much better. Both needed refurbishment. All power points badly placed- we had to boil the kettle on the floor. Reception and restaurant staff friendly and professional. Very good breakfast. Wide choice of food but only 1 coffee machine, need at least 2 to prevent long queues. hotel... More 

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Ramadaostend, Manager at Ramada Ostend, responded to this review

Dear Guest I appreciate that you have taken the time to comment on our hotel. Please accept my sincere apologies for your less than satisfying experience I am very pleased to advise you that we are just completed a full 44 room refurbishment program and are looking to put an exciting ground floor redecoration in place early 2015 together with... More 

Bodmin, Cornwall
Top Contributor
64 reviews 64 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 24, 2014

Like much of downtown Ostend, the Ramada feels run-down. It's cheap but not cheerful, and a poor advert for the franchise. I'm told some parts of the hotel are being refurbished but my room was threadbare and looked out over a dark central well and a fire escape. Service was desultory, although the restaurant food was surprisingly high quality.

Was this review helpful? Yes
Ramadaostend, Manager at Ramada Ostend, responded to this review

Dear Guest I appreciate that you have taken the time to comment on our hotel. Please accept my sincere apologies for your less than satisfying experience I am very pleased to advise you that we are just completed a full 44 room refurbishment program and are looking to put an exciting ground floor redecoration in place early 2015 and refurbishment... More 

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