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Hotel Mercure Oostende

3.0 of 5
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Leopold II laan 20, Ostend 8400, Belgium (Formerly Ramada Ostend)
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122 Reviews from our TripAdvisor Community

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Duren, Germany
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed there for one night with my girlfriend. The Hotel is in the middle of oostenend, near the casino. 5 minutes to the beach or the main shopping street and 10 minutes to the harbour. The hotel personal speak many languages (dutch, france, english, german... ) and is very friendly and helpful. The ambient of the lobby is modern... More 

Helpful?
Thank Clexiboy
Wezembeek-Oppem, Belgium
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night in this simple but clean and friendly hotel. Good quality room and bed as well as bathroom. Breakfast buffet is just perfect ! Friendly staff ! We would certainly stay there again. Only problem is parking so if you park in a street nearby, do not forget to by a parking ticket …. even on sundays... More 

Helpful?
Thank shop110
Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 5, 2016 via mobile

Stayed at ramada again third time. This time for the new year 29th dec till 2nd jan. Had the delux room really lovely room was really big, massive bed and had a balcony. As usual the staff really friendly and chatty. Breakfast really nice and a great choice. A big thankyou to Mo your such a lovely friendly person always... More 

Helpful?
Thank diane c
Stockport, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 31, 2015

Stayed here many times and now its been refitted recently its even better. The breakfast is first class with the usual fayre of cold meat, pastries, fruit and bacon and eggs the best bit its served till 11 am so if you have had to many Belgian beers you can have a lie in. The bar opens till 12 pm... More 

Helpful?
1 Thank Paulcurry
Northallerton, United Kingdom
Level Contributor
179 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed December 19, 2015

Spent 2 nights here, booked a deluxe room on a high floor, & this is exactly what we got. Very comfortable room, large, comfortable bed with a memory foam mattress, english channels on the flatscreen TV. Not luxurious, but certainly more than adequate. Well furnished, safe, fridge, good bathroom. 20 euros per night for the nearby underground car park, expensive... More 

Helpful?
1 Thank allertonlad
Ramadaostend, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest, thank you very much for the kind words. We are looking forward to see you again because obviously we love happy returning guests. You have experienced the ‘home away from home feeling’ in our hotel and that is exactly what we aim for. Yours sincerely, R. Poissonnier, General Manager More 

Warwick, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 2, 2015 via mobile

The hotel is well positioned but be warned parking is €20 per day but is located in a underground garage very near. Staff all seemed very nice and a warm welcome. Rooms very small and a bathroom the size of a toilet. My room was not that clean, had not been hoovered and the bathroom was dirty. Big down side... More 

Helpful?
Thank Paul G
Ramadaostend, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest, Many thanks for having taken the time to write this comment. Be assured that I have discussed your comment with our Executive Housekeeper and that the necessary actions have been taken to avoid this situation in the future. I would like to apologize for the inconvenience this might have caused you. Hope to be able to welcome you... More 

Gillingham, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 22, 2015

On a trip to Ostend we stayed the night here. The room was comfortable if a little cramped. There is not much room between the end if the bed and the wall mounted TV! I have to applause the breakfast. Plenty of bacon eggs and sausages, plus the usual continental breakfast.if there was a down side it was the cheapness... More 

Helpful?
Thank Alex M
Ramadaostend, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest,Thank you for taking the time to share your experience with Ramada Ostend.• I hope whenever you decide to come to Belgium again you will consider our hotel for accommodations. Best regards, R. Poissonnier, General Manager More 

Calne, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

We have visited this hotel a number of times. Since our last visit the hotel has had a total redecoration and revamp. The rooms are comfy and adequate for a short visit. The bar area and breakfast area has also been tastefully updated. The hotel is well located for a visit to Ostend, close to shops, the beach and the... More 

Helpful?
1 Thank 4DennisG
Ramadaostend, General Manager at Hotel Mercure Oostende, responded to this review

Dear guest, first of all thank you for the time that you have taken to fill in this review. I am very happy that you had an enjoyable stay in Ramada Ostend. I will share these comments with my team and hope to be able to welcome you in the future. Best regards,R. Poissonnier , General Manager More 

Breckenridge, Colorado
Level Contributor
105 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed November 6, 2015

My husband and I stayed here on our way to Paris. Pros: The hotel is in a good location to explore Ostende. A 5 minute walk to the beach and promenade. The breakfast was very good with much variety and lots of comfortable seats. The staff speak good English and were helpful The hotel was a good value Cons: The... More 

Helpful?
Thank sswm
Ramadaostend, General Manager at Hotel Mercure Oostende, responded to this review

Dear Guest, Thank you very much for your feedback on your stay at our hotel. We look forward to welcoming you again, should your travel bring you back to Ostend in the future. Maybe in a period that there is no Holiday !Yours sincerely, R. Poissonnier,General Manager More 

leicester
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

We stayed here 31st October, have stayed before the refit as well ,,see previous reviews. So we arrived in ostend at 10 ish and although check in was not till 2 I decide to pop in and see if we could get earlier on the off chance , the duty manager in spoke good English and after checking with the... More 

Helpful?
1 Thank matttty
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