We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Ostend hotels

Hotel Imperial

3.0 of 5 Hotel   |   Van Iseghemlaan 76, Ostend B-8400, Belgium
Hotel amenities
Hotel Imperial
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hotel Imperial to your Saves list
Ranked #29 of 47 Hotels in Ostend
A recent review
3 of 5 stars Reviewed November 16, 2014
JP489
Write a Review

120 reviews from our community

Traveler rating
    7
    31
    35
    27
    20
See reviews for
17
64
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (120)
  • Mar-May only
    (27)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (14)
All months
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Despite its good location, the hotel disappoints with small and noisy rooms (you could hear every floorboard outside the room, every door closing, and every voice spoken in the hallway) and unfriendly staff at the reception. There was no way of adjusting the temperature in the room, which was either too cold or too hot, and there was a moldy... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

The hotel is ideally located in Ostend, close to the Casino Kursaal and the sea. The room was clean and quiet (considering being on the first floor on the street side). The bed was good. Bathroom is a little outdated but clean as well. There's only a bath. Shower would have been nice. Rest of the amenities are very minimal:... More 

Was this review helpful? Yes
Aalter, Belgium
1 review
1 of 5 stars Reviewed November 14, 2014

Ther are to many points to mention so I'll summarize : staff is very unfriendly and not caring, rooms are extremely small, heating in room can not be turned down - when mentioned to reception answer was 'open a window', breakfast is very poor, even as I paid for breakfast I didn't go anymore after the first day, staff come... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 30, 2014

Not pleased at all. We went there for 2 nights and we were HAPPY to leave! NO ONE of the staff was friendly, not accommodating. The rooms are small, not cosy, and you can hear a lot of noise. Breakfast was simply awfull. Yet again, the staff let us down. None of them was willing to help us.

Was this review helpful? Yes
Rome, Italy
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 29, 2014

We asked a room with seaview by reservation but we didn't get it. The room was too small, especially for a 3 stars hotel. The breakfast room was too small and fully crowded. If I will go back to Oostend I will choose another hotel.

Was this review helpful? Yes 1
Llanelli, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

Was placed here when Hotel we were booked into with Edwards coaches were overbooked. The location was excellent for the close proximity to the sea front. The shops were nearby,and the tram stop around the corner. The room was basic but very clean, the beds were firm but ok, if you slept on top of the duvet. The bathroom was... More 

Was this review helpful? Yes
Sint-Niklaas, Belgium
Top Contributor
106 reviews 106 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 7, 2014

The title of the review should indicate to the reader what was our foremost feeling of the hotel after our stay. Yes, the rooms are small and the bathrooms hardly larger than a postage stamp, but all that would have been ok if the staff was at least friendly and accommodating. Like a previous reviewer we arrived a bit earlier... More 

Was this review helpful? Yes
London, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 21, 2014

just back from 3 night stay at the imperial-first impressions outside/bar/breakfast room were good-quaint,oldy-worldy look. tried to check in 15 minutes earlier but wasnt allowed so came back after an hour to find a queue to the door with fellow travellers waiting to check in-so came back later! room was supposed to be a triple but was in fact a... More 

Was this review helpful? Yes 1
Clontarf
Top Contributor
58 reviews 58 reviews
45 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 14, 2014

We had read the reviews of this hotel and found everything really as expected. Our room was very small but clean with a modern bathroom. Breakfast was good and staff were very friendly and helpful. Location of the hotel was excellent . Centre of town and only 200 meters from the beach. Everything as others had commented in their reviews.... More 

Was this review helpful? Yes
Luxembourg City, Luxembourg
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

The hotel is located very close to the beach and the city center. You got everything you need, right next door. The rooms are clean and the staff is very friendly. The breakfast is very good and you have enough choice at the buffet. This hotel is perfect for a short stay.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Imperial? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Imperial

Address: Van Iseghemlaan 76, Ostend B-8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Imperial 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Hotel Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Imperial
Best Western Ostende
Ostende Best Western

9 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (2)
Viewed
Room/suite (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay