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All 47 Ostend hotels

Hotel Imperial

3.0 of 5 Hotel   |   Van Iseghemlaan 76, Ostend B-8400, Belgium
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Hotel Imperial
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Ranked #29 of 47 Hotels in Ostend
A recent review
3 of 5 stars reviewed 4 weeks ago
1Ja-Ja Antwerp, Belgium
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124 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Antwerp, Belgium
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was booked for us by friends because of its location opposite the Casino Kursaal were we had a party in Aguadelmar restaurant. When checking the website, I was impressed by the cosiness of the rooms. What a dissapointment when we entered; a light blue room with no touch of warmth. Just cold and very basic for the price... More 

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13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 29, 2014

Lovely reception area and the staff seemed quite friendly to us. We found the beds very comfortable although we were surprised at the lack of pillows and that there was no tea or coffee making facilities in the room. The room could of been warmer too but it was freezing outside so perhaps that's why we noticed the coolness. A... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 3, 2014

Despite its good location, the hotel disappoints with small and noisy rooms (you could hear every floorboard outside the room, every door closing, and every voice spoken in the hallway) and unfriendly staff at the reception. There was no way of adjusting the temperature in the room, which was either too cold or too hot, and there was a moldy... More 

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14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 16, 2014

The hotel is ideally located in Ostend, close to the Casino Kursaal and the sea. The room was clean and quiet (considering being on the first floor on the street side). The bed was good. Bathroom is a little outdated but clean as well. There's only a bath. Shower would have been nice. Rest of the amenities are very minimal:... More 

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Aalter, Belgium
1 review
1 of 5 stars Reviewed November 14, 2014

Ther are to many points to mention so I'll summarize : staff is very unfriendly and not caring, rooms are extremely small, heating in room can not be turned down - when mentioned to reception answer was 'open a window', breakfast is very poor, even as I paid for breakfast I didn't go anymore after the first day, staff come... More 

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Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed October 30, 2014

Not pleased at all. We went there for 2 nights and we were HAPPY to leave! NO ONE of the staff was friendly, not accommodating. The rooms are small, not cosy, and you can hear a lot of noise. Breakfast was simply awfull. Yet again, the staff let us down. None of them was willing to help us.

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Rome, Italy
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 29, 2014

We asked a room with seaview by reservation but we didn't get it. The room was too small, especially for a 3 stars hotel. The breakfast room was too small and fully crowded. If I will go back to Oostend I will choose another hotel.

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Llanelli, United Kingdom
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

Was placed here when Hotel we were booked into with Edwards coaches were overbooked. The location was excellent for the close proximity to the sea front. The shops were nearby,and the tram stop around the corner. The room was basic but very clean, the beds were firm but ok, if you slept on top of the duvet. The bathroom was... More 

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Sint-Niklaas, Belgium
Top Contributor
106 reviews 106 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 7, 2014

The title of the review should indicate to the reader what was our foremost feeling of the hotel after our stay. Yes, the rooms are small and the bathrooms hardly larger than a postage stamp, but all that would have been ok if the staff was at least friendly and accommodating. Like a previous reviewer we arrived a bit earlier... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 21, 2014

just back from 3 night stay at the imperial-first impressions outside/bar/breakfast room were good-quaint,oldy-worldy look. tried to check in 15 minutes earlier but wasnt allowed so came back after an hour to find a queue to the door with fellow travellers waiting to check in-so came back later! room was supposed to be a triple but was in fact a... More 

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Additional Information about Hotel Imperial

Address: Van Iseghemlaan 76, Ostend B-8400, Belgium
Location: Belgium > Flanders > West Flanders Province > Ostend
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Imperial 3*
Number of rooms: 60
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Also Known As:
Best Western Imperial
Best Western Ostende
Ostende Best Western

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