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Hotel Imperial

Van Iseghemlaan 76, Ostend B-8400, Belgium
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Hotel Imperial
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Ranked #29 of 47 Hotels in Ostend
A recent review
4 of 5 stars reviewed 2 weeks ago
Jeff R Barrow upon Humber
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Barrow upon Humber
Top Contributor
111 reviews 111 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back at the Hotel Imperial and it still offers the same level of service that we had when we were here last time. The Hotel whilst not large there are only about 60 - 70 rooms but it has a great feel they only do Breakfast but that is full continential and is always being topped up with fresh pastries.... More 

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ARLINGTON
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Oostende in the off season for business and the Imperial was one of the recommended hotels. It was well located in the central business district, about a 20 minute walk from the train station. Only one block from the beach, my room had a view of the North Sea (I did make the mistake of leaving my... More 

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Antwerp, Belgium
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 2, 2015

This hotel was booked for us by friends because of its location opposite the Casino Kursaal were we had a party in Aguadelmar restaurant. When checking the website, I was impressed by the cosiness of the rooms. What a dissapointment when we entered; a light blue room with no touch of warmth. Just cold and very basic for the price... More 

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Birmingham
Contributor
14 reviews 14 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 29, 2014

Lovely reception area and the staff seemed quite friendly to us. We found the beds very comfortable although we were surprised at the lack of pillows and that there was no tea or coffee making facilities in the room. The room could of been warmer too but it was freezing outside so perhaps that's why we noticed the coolness. A... More 

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London
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 3, 2014

Despite its good location, the hotel disappoints with small and noisy rooms (you could hear every floorboard outside the room, every door closing, and every voice spoken in the hallway) and unfriendly staff at the reception. There was no way of adjusting the temperature in the room, which was either too cold or too hot, and there was a moldy... More 

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Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 16, 2014

The hotel is ideally located in Ostend, close to the Casino Kursaal and the sea. The room was clean and quiet (considering being on the first floor on the street side). The bed was good. Bathroom is a little outdated but clean as well. There's only a bath. Shower would have been nice. Rest of the amenities are very minimal:... More 

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Aalter, Belgium
1 review
1 of 5 stars Reviewed November 14, 2014

Ther are to many points to mention so I'll summarize : staff is very unfriendly and not caring, rooms are extremely small, heating in room can not be turned down - when mentioned to reception answer was 'open a window', breakfast is very poor, even as I paid for breakfast I didn't go anymore after the first day, staff come... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 30, 2014

Not pleased at all. We went there for 2 nights and we were HAPPY to leave! NO ONE of the staff was friendly, not accommodating. The rooms are small, not cosy, and you can hear a lot of noise. Breakfast was simply awfull. Yet again, the staff let us down. None of them was willing to help us.

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Rome, Italy
Contributor
12 reviews 12 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 29, 2014

We asked a room with seaview by reservation but we didn't get it. The room was too small, especially for a 3 stars hotel. The breakfast room was too small and fully crowded. If I will go back to Oostend I will choose another hotel.

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Llanelli, United Kingdom
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

Was placed here when Hotel we were booked into with Edwards coaches were overbooked. The location was excellent for the close proximity to the sea front. The shops were nearby,and the tram stop around the corner. The room was basic but very clean, the beds were firm but ok, if you slept on top of the duvet. The bathroom was... More 

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