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Hotel Martin's Relais

Genthof 4a, Bruges 8000, Belgium
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Hotel Martin's Relais
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Ranked #42 of 100 Hotels in Bruges
A recent review
3 of 5 stars reviewed 3 days ago
Susanbunny_8 La Verne, California
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592 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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La Verne, California
Level Contributor
147 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First the plusses-great location (5 minutes to main Bell Tower), super breakfast served 6:30-10. The room was an OK size, bathroom was good. Our room opened out on a walled garden that as far as I could see only one other room opened into, that was nice. Minuses: Kind of tired and run down, needs a little TLC. Things appeared... More 

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Ballymoney, United Kingdom
Level Contributor
168 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights and I will definitely be back! On check in the staff were so friendly and helpful, I loved the fact the hotel was originally 5 canal houses and so there are lots of rooms, areas, gardens, quaint stairs etc. we stayed in room 29 which was one of the standard garden view rooms- it... More 

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Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear Louise, Thank you for taking the time to review your recent visit to Martin’s Relais. We are delighted to hear that you enjoyed your stay with us and found your room stunning! We pride ourselves in the high standard of our 4 star property and in making sure our guests have everything they need to feel comfortable and at... More 

Istanbul Province, Turkey
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at Martin's Relais in Bruges during July 2015. The hotel is located along the canal, 15mn walk from city square. The building is old but well maintained and clean. The breakfast is decent, free WI-FI is the fastest among the very many hotels I visited. The AC in the room was quiet and efficient. Therefore... More 

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Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Thank you a lot for submitting your review SBozok and for recommending Martin’s Relais to the Tripadvisor community. We’re pleased to learn that you and your partner enjoyed the central location of our hotel and our unique building. It is a nice compliment as well to hear that our Wi-Fi was the fastest among many other hotels. This is the... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 5 nights on our Belgium "tour" this year. We had perfectly clean rooms that were well insulated for sound. The canal windows were large and the view & ambiance was superb. As we have stayed at many 3,4 & 5 star hotels, the hotel has the potential to be a 5 star establishment with a couple of... More 

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Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear Mjfphd, First of all, we would like to thank you for selecting our hotel to spend your 5 nights stay in Bruges. It is very rewarding to hear that you have found our hotel to be ‘5 star potential’ as we always strive to exceed our guest’s expectations and ensure they have a truly enjoyable and relaxing stay. We... More 

Newark-on-Trent, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Well what do I say..........We arrived late in the afternoon and was instantly impressed! The building is beautiful with a grand staircase and lovely windows and traditional features. The staff were professional friendly and exceeded our expectations. When we checked in we were given a map of the local area and a discount voucher for various attractions. Before we headed... More 

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Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear VikkiC75, Greetings from Martin's Relais Brugge! Thank you for taking the time to review the hotel following your recent visit to the city and for you recommendation. We are pleased you enjoyed the comfort and the décor of the hotel and your room. It is also great to hear you've found the staff so welcoming and efficient; we have... More 

new york
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its a very charming hotel. You feel like you are staying at a historical mansion with all the nooks and crannies and creaking staircases. The breakfast is very good, so try to get that included in your rate. They have little games upon check-in where they try to upsell you to as suite. When we declined, they gave us a... More 

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Chicago, Illinois, United States
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Hotel Martin's Relais in late June 2015. We reserved a room with a view of the garden and were not disappointed. The room (#18) was very nice, large and comfortable; the staff was friendly and the breakfast good (purchased with room). The hotel has relaxing atmosphere. It also has a nice bar and... More 

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London, United Kingdom
Level Contributor
99 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 2 nights, It is a beautiful hotel, full of character. We had a room with a canal view, which I would definitely recommend. The windows are huge so we woke up to a lovely view everyday. The bed was really comfy and the room itself is surprisingly large. It is central to everything,... More 

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Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear DMA_86, We have no words to express our appreciation regarding your very kind feedback about your stay with us. It is nice to hear that you enjoyed the décor of the hotel, the central location and the enviable view from the room. However, we are sorry that we have encountered some problems with the air-conditioning during your stay. We... More 

Peterborough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a fantastic location, right in the centre of Bruges. 2 minutes walk, and you are in the market square, ready to enjoy the sights and sounds of this great place. The hotel staff were very helpful and informative, particularly Delphine. The room is huge, and so is the bathroom. The bed was very comfortable, but could... More 

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Grays Thurrock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Martins Relais for our honeymoon. Staff were friendly and helpful. We had to email the hotel a few times before our visit, these were always answered quickly. We asked for a canal room, which we got, and stayed in room 101. This was a lovely large room, the bathroom had a bath and shower. We had complimentary... More 

Was this review helpful? Yes 1
Delphine V, Guest Relations Manager at Hotel Martin's Relais, responded to this review

Dear Loobie2012, Thank you for taking the time to leave such wonderful feedback, we were so pleased that you chose Martin's Relais to celebrate such a special occasion and that you had a great time. We aim to make our guests feel truly welcome and comfortable throughout their time with us, so we are delighted to learn that this was... More 

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