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All 101 Bruges hotels

Hotel Martin's Relais

4.0 of 5 Hotel   |   Genthof 4a, Bruges 8000, Belgium
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Ranked #35 of 101 Hotels in Bruges
A recent review
5 of 5 stars reviewed yesterday
Francophile65 United Kingdom
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452 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Top Contributor
67 reviews 67 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We recently spent two nights here on a short visit to Bruges. We had booked a package with Eurostar and weren't quite sure what to expect. We took the bus from the station and were unsure where to alight as there didn't seem to be any identifiable signing at the bus stop. We managed to get off the bus at... More

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Wickford, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I had read reviews and understood this was a four star hotel I was disappointed we had booked a superior room with canal view the room was ok but the toilet door Handel fell off the aircon did not work so we slept with the windows open very noisy as there is a busy road by the canal which we... More

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2 reviews
2 of 5 stars Reviewed 1 week ago

Hotel is well situated but the double beds are terrible! Both sides slope outwards and there is a lump running the length of the middle of the bed. You feel as if you are falling downhill! I hardly slept the first night. When I reported it the next morning I was told they would get the mattress turned and "this... More

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Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear Guest, First of all we would like to thank you for the time you took to share your feelings about your stay at Martin’s Relais. Feedback from our guests is a valuable tool for us, it helps us to improve the quality of our service on a daily bases. We are sad to learn that you experienced some troubles... More

Woking UK
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We took a city break for a surprise birthday for my husband. Having printed off a map and having read other reviews we thought we would walk to the hotel. We stopped along the way for a beer and to take in the sights. The walk is quite pleasant, my guess without the stop about 20 minutes. Upon arriving at... More

Was this review helpful? Yes 1
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Martin's Relais hotel for 2 nights. Our room was very spacious and clean and the overall look of the hotel was very nice. The staff, especially the receptionist was so helpful. On arrival we were given a map of Bruges and she kindly pointed out some interesting places to visit and recommendations of where to eat... More

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Montreal
Top Contributor
103 reviews 103 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a very beautful building. The staff is very courteous and professional. The public rooms on the main floor are beautiful. Our room was big and well decorated. The breakfast was very good. The Grand place is a short walk away. The bus stop at the front will also bring you to the train station within 10 minutes.... More

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Buckinghamshire, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I just had the pleasure of a long weekend in Bruges which flowed seamlessly into a four day business trip staying all the way through at Martin's Relias. The hotel is a charming amalgamation of period properties. The hotel like situated all in period buildings is slightly care worn and all the better for it. The rooms are clean; the... More

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Sydney
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three days in Bruges as part of a trip through Europe and found Martin's Relais to be a perfect place to base ourselves in Bruges. The staff were very helpful, friendly, my husband was sick during our stay and they were very attentive. The hotel itself is olde worldly which gave us more a sense of the place.... More

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LONDON
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 3 wonderful days in Bruges and stayed in this beautiful hotel. Staff were very courteous and the service was outstanding especially from Frederick, in Front Office. Thank you to all who have made our stay a very enjoyable one.

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Cranford, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 days at this beautiful hotel and could not have been happier. The service was outstanding. Extremely helpful and made excellent recommendations on restaurants and activies. The location is perfect. Close enough to the Market but far enough away from any noise or traffic. We especially enjoyed sitting in the garden in the evening. Would highly recommend.

Was this review helpful? Yes 1
Sofie G, General Manager at Hotel Martin's Relais, responded to this review

Dear sddelvecchio, I would like to thank you in person for your nice review on Tripadvisor. For working in a smaller hotel like ours, giving a personal service and having a good knowledge of the area is a must. I believe most of my staff members have these skills, which they clearly demonstrated to you. I am also very glad... More

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Additional Information about Hotel Martin's Relais

Address: Genthof 4a, Bruges 8000, Belgium
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Martin's Relais 4*
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