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Portinari Hotel

T Zand 15, Bruges 8000, Belgium
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Portinari Hotel
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241 Reviews from our TripAdvisor Community

Traveler rating
    61
    111
    52
    11
    6
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38
118
8
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Patras, Greece
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel has a great location. Everything within walking distance. Train station, shops, restaurants, sights. Otherwise, it is a three star hotel at best. It is in need of major refurbishment. When I complained about my room, the receptionist did his best to change it. Breakfast offered main items expected. After they upgrade it, it will be a lovely hotel.

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Banbury, England
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked direct, after seeing the hotel on an 'agency' website which we'd prefer not to use. The receptionist matched the 'bargain' price after a few consultations, and we booked two rooms for two nights. All the staff we spoke to were friendly and helpful. Rooms were facing the square, perfectly good enough in size and cleanliness, excellent shower over... More 

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Huddersfield, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Average, clean, small twin bedded room (2.5 ft wide beds). Soft mattresses, although we were told that a major upgrade is planned for early next year. Good breakfast with a wide choice. The staff were pleasant and helpful.

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Sharjah, United Arab Emirates
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room are below par and furniture is dirty. The toilet and wash basin are apart. I booked a jr. Suit but was given a corner room. Dont recommend to anyone. However the only good thing was the owner Ann attitude

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Stephane B, General Manager at Portinari Hotel, responded to this review

Dear mianmodi, We try to answer in a respectfull way to every review, good or bad. Not everyone can appreciate our efforts and we accept this. That the toilet is not IN the bathroom is in our country mostly considered as an extra advantage. The origin of our receptionist is completly irrelevant so we will not further discuss on this... More 

Coventry
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We visited here on the 9th May for one night. First the good parts. The location is good. An easy walk to all parts of Bruges and inexpensive underground parking very close by. The beds were very comfortable and there were extra pillows if needed. The shower had good pressure and the hot water was plentiful. The room (superior double)... More 

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Stephane B, General Manager at Portinari Hotel, responded to this review

Dear sallyallyally, Thank you for making the effort to write a review. The positive remarks you make encourage us to improve our service where possible. The entering incident was reported to me by the receptionist later that morning. With the reading card of our key system and the footage of the CCTV we were able to find out what hapened.... More 

Bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked to stay here after careful consideration. I wanted to be quite central and not far from the central bruges railway station. This hotel was perfect. 15 minute walk from the station, 8 minute walk from the hotel to the central market square. The hotel staff were all friendly and polite. The room was immaculate. Water was hot, beds... More 

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Chesham, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed one night while visiting Bruges. Staff were very helpful and collected our bags from the coach and delivered them to our room while we checked in. The hotel is quite small and gives a very personal service. The room is not the biggest we've stayed in but, given where the hotel is (opposite a fairground) it was very quiet... More 

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Amersham, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 26, 2015

The hotel is well located, about 10 minutes stroll into the main square. The staff are lovely and the main areas are spacious. The rooms are small but very clean and well thought out. The bathrooms are small and plasticky but again they are clean and the showers are powerful with plenty of hot water. I had room 27 which... More 

Was this review helpful? Yes 2
Midlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 20, 2015

Hotel Portinari is not perfect but nothing is these day's. On the whole it is value for money. We were driving to Bruge from England, as we left the ferry terminal we easily found the E40 which runs right to Bruge, from the E40 we left and joined the N397 going North. The Hotel is just 5 minutes from the... More 

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