Great location, modern and sleek hotel, clean and good housekeeping with convenient underground car park (not the easiest to locate when driving through Brugge's narrow streets) with friendly helpful staff in the cafe, which is located at street level.
The not so good's, very unwelcoming receptionist, a trainee who, well, needs training in how to welcome guests, including loyal platinum...
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Thank you very much for your comment. I will defintelty check with my front office manager what happend during your check in. It would be nice if you could contact me to lett me know in which room you stayed so I can check what happend with your room temperature. As we are working in this period if year with...
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