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Leonardo Hotel Brugge

Chartreuseweg 20, Bruges 8200, Belgium (Formerly Novotel)
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1 room 1 adult
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Leonardo Hotel Brugge
Leonardo Hotel Brugge
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427 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is ok, within a driving distance of 10 minutes from Bruges center. Free parking. We got to the hotel around 7 pm. The room was freezing. The heating goes on only when you are inside the room, with the room key activated. We had to sleep covered by all the blankets in the room. On the second day,... More 

Helpful?
Thank Nukanuk
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Sir, Madam, Thank you for taking the time to write a review about our hotel! We're happy to read that you appreciated our location and the free parking, the parking makes a big difference here in Bruges. Please accept our apologies concerning the probem with the heating, normally the heating should also work without the room key card. Hopefully... More 

Meulebeke, Belgium
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was spacious and a big plus (at least I think it is) is that the bathroom, the toilet and the bedroom itself are three separate spaces. The bed was comfortable, there was a narrow balcony you could go on to get some fresh air (no room to sit though) and a couch as well. When we went out... More 

Helpful?
Thank SilkeVD
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Sir, Madam, Thank you for taking the time to write a review about your stay with us! We're happy to read that you appreciated our large rooms.Thank you for pointing out the problem concerning the doors, we'll double check all rooms to avoid this in the future. Our hotel is indeed 4km from the city center, however easy accessible... More 

Waalwijk, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

We stayed 2 nights, 30, 31.12.2015 - 01.01. 2016, the hotel is a little old (general appearance),but clean and quiet. Very helpful and friendly staff, clean room, we spent New Year's Eve party organized in hotel, we felt very good, the food was good. The hotel is animal friendly, located in the woods is pleasant for morning walk with your... More 

Helpful?
Thank CristinaBiro
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Sir, Madam, Thank you for your stay in our hotel! We're very pleased to read that you've enjoyed your stay with us and the services provided by my team. Your remarks are very important to us to improve our guest satisfaction in the future. We'll be happy to welcome you back next time! Kindest regards, Marie De Plancke More 

London, United Kingdom
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed December 16, 2015

The hotel staff were accommodating and helpful. We ate in the hotel restaurant one of the evenings and the food was nice. However, our room was extremely basic and had water damage was present on the sealing and wall. For the price the hotel is okay, it is just in desperate need of redecorating. The hotel room was cleaned daily.... More 

Helpful?
Thank paul a
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Sir, Madam, Thank you for the time you have taken to write a review about our hotel! It's with pleasure that we read your positive words about our staff and the hotel restaurant, (which is also open now on Monday for the Christmas holidays) it's very much appreciated. I'm sorry to hear that you felt that the room was... More 

Travelers are raving about these Bruges hotels

Longfield, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2015

6 of us stayed for 2 nights. We booked three rooms and although we arrived early we were able to access two of the rooms. The room that wasn't ready was a double room but we needed a twin. The reception staff were able to change the room with no problem. Once in our room we found that the previous... More 

Helpful?
Thank Claire P
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dearest, Thank you for your complimenting review! I'm very happy to see that you appreciated the effort done by our reception staff to find the right room for you. This is not always possible, but we'll always do our utmost to please our guests. I'll pass your compliments to my team, the kind words will feel very good to them.... More 

Leicester
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

Stayed for 2 nights for a birthday treat. Room ok bed uncomfortable, carpet needed a good hoover, bathroom needed a good scrub. Location great due to the closeness of the city but hard to find - next to a busy motorway thats non stop. Unlikely id return.

Helpful?
Thank MrsParrot
London
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 8, 2015

Stayed for 1 night. Great location - 10min drive from city centre Seems remote as it is located down a country lane off of a main road. Result is a quiet location which equals a good nights sleep Check in was straight forward and the receptionist was friendly, extremely helpful & independently forthcoming with travel tips and local information. Clean,... More 

Helpful?
1 Thank russ_p
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

Stayed here for 1-night with partner and 2 children. Booked a family room and had good communication with the hotel about beds etc. Don't be put off by the road into the hotel, it does look somewhat a beaten track, in the middle of the woods (a great place to shoot a horror movie) but the hotel and car park... More 

Helpful?
Thank DDH64
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

Hotel about 15 mins from centre located in woodland Very good system of vouchers for taxis which cost 26 euros return (In Brugge we had to go into tourist information to order taxi) Room was clean and quiet only complaint could not get shower to work so had to have bath instead Breakfast was continental and had plenty of choices... More 

Helpful?
Thank Gchns
Brookland, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 22, 2015

Needed a reasonable cost hotel and found in the process a nice and friendly hotel. It's a five minute drive to Bruge central station then a 10 minute walk into the main centre. Clean rooms and friendly staff will be back next year hopefully.

Helpful?
Thank petbrook
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