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Leonardo Hotel Brugge

Chartreuseweg 20, Bruges 8200, Belgium (Formerly Novotel)
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Leonardo Hotel Brugge
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Leonardo Hotel Brugge
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336 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Here in business early janruary. Room was cold and had to ask for heat to be turned on. Then became too hot but eventually it evened out. Ideal for motorway access, staff nice enough. Needs a bit of a dust up but all in all a pleasant enough budget stay.

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

but every where in the hotel you find carpet, at some place old carpet. Personally I'dont like at all. The breakfast medium and the dinner good. Is out of the city. If you go by car to the center the best is parking it clase to the Rail Station for 2,5€ at day.

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. Your feedback is very important in order to improve our guest service in the future. We are pleased to read you enjoyed the breakfast and dinner. We hope to welcome you again in our hotel. Best regards, Leonardo Hotel Brugge More 

Lowestoft, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is fine. It does a great breakfast and check in is quick and easy. staff are very polite and helpful and room is bright and clean. My issue is with the travel agent who sent us here and the 26 euro taxi ride we had to pay for each time we went into Bruges.

Was this review helpful? Yes 2
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Lisa, Thank you very much for your review about your stay in our hotel. Your feedback is very important in order to improve our guest service in the future. We are pleased to read you enjoyed the hotel, the breakfast and our polite staffmembers. We hope to welcome you again in our hotel. Best regards, Leonardo Hotel Brugge More 

Kuala Lumpur, Malaysia
Top Contributor
136 reviews 136 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this place because we had a car to move around with. This hotel is about 4 km from the city but it located next a lovely farm with beautiful view of the countryside. The room was spacious, with a separated toilet and a small balcony overlooking the countryside. Breakfast was good with a wide selection of cuts and... More 

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. Your feedback is very important in order to improve our guest service in the future. We are pleased to read you enjoyed the hotel and the breakfas and our chocolates at check out. We hope to welcome you again in our hotel. Best regards, More 

Mansfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed April 14, 2015

Leonardo Hotel was brilliant for our budget and had free carparking, which was essential for our travel. Located not far from the motorway and was very easy to find, and only a short drive away from the City Centre of Bruges. The reception to the hotel as well as bar and restaurant were very modern, clean and tidy, great entrance... More 

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. We are pleased to read you enjoyed the hotel and we are benefitting from our free wifi. Your feedback is very important in order to improve our guest service in the future. We hope to welcome you again in our hotel. Best regards, Leonardo Hotel Brugge More 

Southampton, United Kingdom
Top Contributor
60 reviews 60 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 8, 2015

The hotel itself is very well located, in the middle of a nice green area. Breakfast is good with lots of choices. The rooms are large, but the beds & mattress are way old and the carpets are a bit old too. There is no in-room fridge (although there is a vending machine in the lobby). It is near Bruges,... More 

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear Mr. Luis M. Thank you for your time to complete our hotel survey concerning your stay in our hotel. Your feedback is very important in order to improve our guest service in the future. We are pleased to read you enjoyed your stay in our hotel. We’re looking forward to welcome you again in our hotel in the future.... More 

1 review
2 of 5 stars Reviewed March 8, 2015 via mobile

Upon arriving at the Leonardo hotel, Bruges, we were concerned that the hotel was located just off the motorway in what seemed like the middle of nowhere. It took around 15 minutes to drive into Bruges centre in the car, however, with no access to personal transport, the Leonardo Hotel would be a poor choice for people using it as... More 

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. We are very sorry that we have not been able meeting your expectations. As the hotel is not new, we have to put effort in (deep)cleaning and off course maintaining is from all times. With the management team we will investigate how to push it further... More 

Travelers are raving about these Bruges hotels

Broadstairs, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

Stayed at the Leonardo Hotel, St Michelson just outside Bruges. Free parking and Wifi. Quiet restaurant with plenty of facilities. Short taxi ride into Bruges or you can cycle in. Plenty for the kids to do, outdoor swimming pool. Good breakfast.

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LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. It makes us happy to read that you have enjoyed the quiet atmosphere in the restaurant and our free parking. Your feedback is very important in order to improve our guest service in the future. We hope to welcome you again in our hotel. Best regards, More 

STAFFS
Top Contributor
59 reviews 59 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 25, 2015

we were bought a trip to Bruges as a Christmas Present which was a "voucher" type holiday and we hadnt great expectations of the hotel but we were pleasantly surprised. the hotel was friendly clean and not too far from the Centre.(the hotel offers a return taxi fare for 24 euros which drops you off & then pick you up... More 

Was this review helpful? Yes
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. We are pleased to read you enjoyed the hotel, the taxiservice and the breakfast. Your feedback is very important in order to improve our guest service in the future. We hope to welcome you again in our hotel. Best regards, More 

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

A few nights get away to avoid New Years Eve. The hotel is easily located and only 4 miles from Brugges center. On arrival the staff were a little unhelpful but we put that down to possibly "lost in translation" The hotel was modern and clean. The room was large and as requested they had put our rooms next to... More 

Was this review helpful? Yes 1
LeonardoHotelBrugge, Front Office Manager at Leonardo Hotel Brugge, responded to this review

Dear, Thank you very much for your review about your stay in our hotel. We are pleased to read you enjoyed the hotel and the breakfast. Your feedback is very important in order to improve our guest service in the future. We hope to welcome you again in our hotel. Best regards, Leonardo Hotel Brugge More 

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