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Novotel Brugge Centrum

#35 of 100 Hotels in Bruges
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Katelijnestraat 65B, Bruges 8000, Belgium
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Novotel Brugge Centrum
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Novotel Brugge Centrum
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1,697 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doha, Qatar
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

It is a marvelous hotel. It is 4 stars hotel with 5 stars facilities. The staff are friendly, very helpful, rooms are excellent, housekeeping is excellent as well, breakfast buffet is rich and diversified that you can find all what you want, and moreover the location is perfect. I recommand this hotel, and to stay there again.

Was this review helpful? Yes
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest Thank you for choosing our hotel and for your positive review about your stay. Your feedback is of great value to us. As we are actually a three star hotel, we could wish for no better comments. We are very proud that our efforts are appreciated by our guests. It was a pleasure to serve you and we... More 

Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

The room was clean and spacious, the staff were so helpful and polite! I really enjoyed my stay, I would highly recommend it. The location was perfect, it was a short walk to the bars and restaurants.

Was this review helpful? Yes 1
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest Thank you for taking the time to share your experience with other travelers. It is always a pleasure to read that the service of our guests is appreciated by our guests. It was a pleasure to serve you and we look forward to welcoming you again very soon. Yours sincerely, Petra De Meyere General Manager More 

North Yorkshire, United Kingdom
Top Contributor
131 reviews 131 reviews
54 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our second time at the hotel and wanted to write again as the service has improved since our last stay. Very good location - there is a local supermarket about 100 yards away; the main square is about 10 mins walk and there are plenty of shops along the way. It is about a 10 min walk for... More 

Was this review helpful? Yes 1
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest Thank you for choosing our hotel and for taking the time to write a positive review of your stay. It is always a pleasure to receive positive feedback from returning guests. We are delighted to read that our service has improved since your last stay. I am sure that this feedback will serve as an encouragement to all... More 

Top Contributor
62 reviews 62 reviews
12 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked on a very busy holiday weekend. Have now stayed at a few Novotel hotels and each time have found them to be clean, convenient and well located and live up to the descriptions. There is a public carpark directly next door and about EUR9 per 24 hours (cash machine only takes EUR10 notes max.). Bed was very comfortable and... More 

Was this review helpful? Yes 1
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest Thank you for choosing Novotel Brugge Centrum and for sharing your positive experience with other travelers. Your feedback is of great value to us. We are delighted to read that you enjoy staying at Novotel hotels. It is always encouraging to learn that guests are satisfied with our service. Our team has been informed with your kind comments.... More 

Bury
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Never stayed in a Novotel before but recommended by friends we travelled with. Hotel was well located, close to centre but not too close, and set back from the road. We were booked for 3 nights over a weekend and on the first night we did experience quite a bit of noise from the courtyard below as our room was... More 

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Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest Thank you for choosing Novotel Brugge Centrum and for sharing your positive experience with other travelers. Your feedback is of great value to us. We are delighted to read that you enjoyed your stay at our hotel. However we regret the noise disturbance from the courtyard you had encountered. We have never received a comment of this nature... More 

Bristol, UK
Top Contributor
61 reviews 61 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have previously stayed at the Ibis Centrum in Bruges, but booking rather late for a bank holiday weekend discovered it was already full. Rather reluctantly decided to accept the significantly more expensive Novotel, as we knew location, car parking etc. Well you get what you pay for!! The Novotel was excellent in every way, and well worth the extra... More 

Was this review helpful? Yes 1
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest, We would like to start by thanking you for choosing Novotel Brugge Centrum and for sharing your experience with the other travelers. We are most concerned with your satisfaction and your feedback is of great value to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We choose Brugge to celebrate our first wedding anniversary. Our hotel was the Novotel Brugge Centrum. The staff is very friendly and helpful, the room is clean and big enough, the bed is fantastic comfortable. The breakfast is excellent. I can't eat gluten, lakto and sugar but I found more facility for me. The location is perfect! Brugge is not... More 

Was this review helpful? Yes 2
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest, First of all, we would like to congratulate you with your first wedding anniversary! Thank you for choosing Novotel Brugge Centrum to celebrate this moment and for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are... More 

wollongong
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed a couple of days at the Novotel centrum Brugge and found the hotel excellent. It's a great location in a lovely city, very clean with excellent service. From Siebe & Karolien at the front desk to Fay & Coco at the bar & the manager Petra we found them all extremely friendly & helpful.Also the prices are more... More 

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Petra-De-Meyere, Guest Relations Manager at Novotel Brugge Centrum, responded to this review

Dear guest, Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. We are very pleased to read that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service. I have shared your kind comments with the persons in... More 

Knaresborough, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Both the situation and the service of this hotel was brilliant! Helpful staff advised us of the very handy luggage store so we could drop our bags as we arrived in the beautiful city, and as our room was free we were checked in and in by 10.20 am. The position is so easy to get right in to the... More 

Was this review helpful? Yes
Petra-De-Meyere, General Manager at Novotel Brugge Centrum, responded to this review

Dear guest, We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is... More 

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