My boyfriend and I took a short pre-Christmas break to Belgium in December 2011. We stayed here after a night in Brussels (at the Pantone hotel). The Hotel Heritage is a beautiful old style hotel, full of charm which mirrored the romance and magic of Bruges. The staff were incredibly helpful, and friendly and everything ran amazingly smoothly. This hotel... More

This hotel was perfectly situated for exploring Bruges, and the service and room were fantastic. Room was very comfortable with a large bathroom - heated floors, even in the large, walk-in shower, separate bathtub and dual sinks - walk-in closet and separate sitting room. We booked a deluxe, but this was more of a junior suite. This hotel also provides... More

The hotel is a short taxi ride (around 10 Euro's) from the main train station. It is located right in the heart of the beautiful old town of Bruges. You are literally five minutes walk from the main square. The staff were courteous and efficient. Check in was straightforward. A porter will grab your bags and take them to your... More

On arrival to Hotel Heritage we were greeted warmly by the friendly staff but unfortunately our room was not ready, but we were half an hour earlier than their 2.30pm check-in. This allowed us to relax with a G&T in the atmospheric bar which was was decked in tastefully and beautifully ready for Christmas. Unfortunately the bar only serves wine... More

Although it was last year that we stayed here on our drive north to Scotland, I would like to endorse the views that this is indeed a very comfortable hotel, fantastically situated and run by a family who provide first class service themselves and have trained their staff to the same high standard. We had a standard room which may... More

The location of the hotel was perfect. Just off the main square, it was a short walk to everything. The stay came with breakfast and a dinner at their fine resturant. The rooms were ornately decorated with all needed amenities. One of the great perks of staying at the hotel was vouchers for a walking tour in English. We highly... More

A 2 night visit, on B&B rate, in early July, chose this hotel because of its R&C listing, it is very well situated and in a quiet street, and handy for shopping and walking distance of everything. Room was compact,very limited wardrobe space, bathroom rather disappointing, poor shower, and could not get Bose radio to work! No ipad but not... More

After spending the day exploring I decided to write a review using the iPad that the hotel provides in each room! This is a nifty extra that has actually proved very useful to google things to do. The public areas of the hotel are beautiful, just take a look at the other traveller photos. They have put up a big... More

Stayed 3 nights here in early December. Firstly location is excellent, though saying that in Bruges it would be hard to get somewhere that wasn't great as it is such a compact city. Check in was easy and the staff were very friendly and helpful. We stayed in a Superior room and it was nice, a little on the small... More