The hotel was very comfortable. The staff professional yet friendly and very courteous. The breakfast was very good, a wide choice of quality foods. We stayed for three nights, Friday, Saturday and Sunday. We would recommend two nights for siteseeing. There are building works, during week days only, being carried out opposite the front of the hotel. For a weekend... more

My wife and I have been to Brugge on several occasion before we had kids and have been back since to see the Xmas markets with them but we decided to have a 2 night break on our own for a change so I booked the Heritage based on the reviews on Trip Advisor. When we arrived we had to... more

Stayed in the hotel at the end of April .Booked on the strength of the reviews on Tripadvisor and was not disappointed.We received excellent service from the moment we entered the hotel until the time we left. All the staff were helpful, friendly ,polite and professional ,a credit to the owners .The room we had number 28 , was large... more

We booked this hotel for our honeymoon for the nights of Dec 28-30. On check-in at 5.30pm the only member of staff on duty was the friendly receptionist. He went to valet park our car while we took our own bags up to our room. Absolutely no problem, though a little surprising given the very high price and 4 star... more

This hotel absolutely deserves the number one rating...it is warm, comfortable, beautiful...a perfect place to stay in this utterly charming town. Every member of the staff was wonderful and welcoming from the minute we walked in the door. Our stay here was very memorable and look forward to the day we can return to Brugge and the Heritage. more

We were impressed from the time we walked through the front door. The room was comfortable and clean with a nice decor. The fruit left out for us upon our arrival was a nice touch. The staff was very friendly and eager to assist. From restaurant suggestions to tour information, the front desk staff was very knowledgeable. They made our... more

.........because I dont want too many people to know of this gem of a hotel in Brugge as I may have difficulty in booking it in the future if too many people know about it :-) An excellent hotel in every way! to the owners and staff a big thank you!!! more

We were a party of 4 with one partially abled person and nothing was too much trouble as far as the hotel staff and reception were concerned. The hotel is situated just a short walking distance from the main square and so the car was parked in the hotel garage for the duration of our stay which enabled us to... more

If you are looking for something different this is the hotel for you. Old fashioned elegance with quality service and friendliness. If you want a hotel to feel like a home, this is it. This is the second time we have stayed at this hotel and we would recommend it to other people. The staff are friendly, the rooms well... more