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All 100 Bruges hotels

Hotel Heritage - Relais & Chateaux

4.0 of 5 Hotel   |   11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Ranked #4 of 100 hotels in Bruges
A recent review
5 of 5 stars reviewed today
Mike G London, United Kingdom
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944 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
London, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

My wife and I chose this hotel as it was family owned offering personal service in the centre of Bruges, but at the same time in a quiet location. We were not disappointed. We were greeted with enthusiasm, assisted with our suitcases and left the car with their excellent parking service. We were shown to our room, which was very... More

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Aldershot
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

A beautiful luxurious hotel with excellent service and very helpful staff. Extremely comfortable beds and quiet rooms which were very well appointed. An ideal location right in the centre of Bruges, within walking distance of everything we wanted to see. We would highly recommend this hotel

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We pride ourselves in our historic location and are happy to know that you slept very well in our extremely comfortable Nilson bed! Like to sleep 3 nights amazing comfortable again....? Book now 3 nights in Winter and pay for 2 nights only! Promotion valid in January, February and March '15. Hope to see you back and thank you so... More

Ipswich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful, luxurious hotel providing excellent service. Bedrooms are small but very well appointed. Superb dining and staff very attentive. Ideally located in the centre of Bruges, off the market square.

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Our total experience is so unique in Bruges: sleep comfortable, enjoy luxury ambiance and taste flavors of the region from our Chef de cuisne Koenraad Steenkiste! We're glad to know that this experience was so fullfilling! Thank you for your kind words! More

England, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The was our first visit to Bruges and we thoroughly enjoyed the holiday. The Hotel Heritage staff excelled in making my birthday celebration a memorable one. To our delight we were upgraded to the Belfry Suite, room 41. It is a well appointed room, great bathroom and the most comfortable bed I have ever slept in. We were served canapés... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you again for celebrating your birthday with us! Our hotel is the ideal location to celebrate all special ocassions in life! Hope to see you back, maybe for your next birthday? More

London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel well appointed for your visit and a central location. Every thing in walking distance. The staff are helpful and friendly. Silly things let them down, replenishment of coffee, milk, sugar for coffee maxhine in room, bar staff not attentive ( our last night after waiting for 10min left and went to a local wine bar). Standard room well... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We're very happy to read that you had such a nice time with us but feel sorry too that our bartender was not on the right place....please accept our apologies. We hope to see you back for another stay in fairytale Bruges and will offer you an extra special treatment at our bar as it should be every day! Thank... More

London
Top Contributor
94 reviews 94 reviews
77 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

hotel heritage I had a brief, one night stay here in August 2014 (room 33). The Heritage hotel is well located in old town Brugge, in a quiet side street. it is not an imposing place, with a modest lobby and small lift. The room was fairly small but very comfortable, with good sized bed and a desk, as well... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Oh yes indeed: our location is super central and we have the fastest Wifi in Bruges. Learn more about our high speed connection on Hotel WiFi test! We apologize for the inconvenience you experienced on the airconditioning which is working properly again now! Thank you for your review and hope to see back at our intimate hotel! More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff were friendly and service very prompt. Bedrooms were at the luxury end and lots of little nice touches, loved the chocolates, that made it a very enjoyable stay.. The bedroom was large and well equipped. There is also a shared sun veranda you can use

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive words! We look forward to your return to Bruges in the not too distant future! More

Alabama
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A beautiful room with first rate service. Room was elegant with fine linens, beautiful marble bath with heated floors, and, a great view. Staff was very attentive and helpful with reservations and suggestions. Everyone went our of their way to enhance our stay. A very fine hotel.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are delighted to know that you had a 'first class' stay with us! Indeed, all our marble bathrooms have heated floors & Durance toiletries. Our handmade, comfortable Nislon beds are made up with the most luxury & finest linen for a night in dreamland.... Thank you for your review! More

Jacksonville, Florida
Top Contributor
84 reviews 84 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

It doesn't get much more convenient than this. Just off the main square, this beautiful boutique hotel is a great place to get the perfect night's sleep in a peaceful oasis. Tasty breakfast, nice bar, inviting sitting areas, as well as the best chocolates on your pillow will make you feel at home, or at least the next best thing... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, our hotel is central located near the Main Square, many other highlights and close to many canals. You can't leave Bruges without to taste the best chocolate of the World, simply part of our services.... Thank you for your kind words ans sharing it with other guests! More

Brisbane, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have travelled the world many times and stayed in all different types of hotels ranging from 4 to 5 star. The heritage Hotel has just set the new bench mark for excellence. This unique boutique hotel boast luxury accommodation, location and outstanding staff. The attention to detail is second to none. We received beautiful champagne to celebrate our anniversary... More

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Our entire team, and myself, are so happy to read your review and to read that you had such an exceptional stay with us! Oh yes, at the Heritage we all love to treat our guests, and try to make each stay a memorable one! The ideal location to celebrate beautiful and special occasions ! Thank you! More

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#1 Business Hotel in Bruges #2 Luxury Hotel in Bruges #4 Romantic Hotel in Bruges #8 Family Hotel in Bruges
Hotel Class
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
Number of rooms
22

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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