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All 101 Bruges hotels

Hotel Heritage - Relais & Chateaux

4.0 of 5 Hotel   |   11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Ranked #5 of 101 Hotels in Bruges
A recent review
5 of 5 stars reviewed 2 days ago
Carolyne A Brightlingsea, United Kingdom
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964 reviews from our community

Traveler rating
    715
    199
    30
    10
    10
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89
659
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27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Brightlingsea, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I treated my husband to a 3 day break to Bruges for his 60th birthday. We travelled with friends who also stayed at the Hotel Heritage. Our stay was excellent from the moment we arrived until the time came (sadly) for us to leave. The rooms we extremely comfortable and had every amenity you would expect. The breakfast was exceptional,... More

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Brasilia, DF
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything in this hotel is excellent. Service at check in, in-room amenities, room decor, orientation of staff on the equipment of the rooms, hotel decor, the restaurant, wonderful service from Le Mystique, breakfast. My family and I want to thank all affection and attention we received from all the staff at Heritage. We would like to have prolonged permanence in... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your time to review your experience! Our entire team and myself re-thank you! It was a great pleasure for us to have you as our guests! We're looking forward to your next European Trip & visit to Bruges! More

Coimbatore, TN
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very central, helpful staff, comfortable rooms if not a tad small, all in all very good. The street being a slightly narrow one was difficult to park, but the hotel had a concierge service to park my car and that was helpful. We only had breakfast here and it was quite good. We had quite a bit of luggage therefore... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive words! We advise all guest to park in front of the entrance, our valet will assist with the luggage and park the car for you! A great service in the heart of medieval Bruges...! Don't forget to book a place for your car in advance, driving Tesla or other electric car than you car will... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We have just returned from a long weekend at The Heritage Hotel in Bruges. As other reviewers have mentioned, the rooms are quite small, (we were in Room 27), and not the best for two grown men trying to share a limited space. The rooms were very well appointed however, and the inclusion of an iPad and free WiFi was... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, all our team members love to work in our facinating World of Hospitality! All their smiles makes the Bruges experience even more memorable! Like to stay in larger room next time? Try our Deluxe rooms or Suites! Thank you for your review! More

Lakeville, Minnesota
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our stay at the Hotel Heritage in Bruges two weeks ago made our visit to Bruges most enjoyable. The Heritage staff was absolutely outstanding, especially at the front desk with Jesse and in the Mystique Restaurant with Benjamin. The hotel is very quaint, clean and comfortable. Very convenient location. We are already planning our return trip to Bruges and definitely... More

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New York City, N.Y.
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although many reviewers have commented on the small rooms, we were somewhat astonished by the dimensions of the space we were offered. We had upgraded by 1 level from base level rooms, expecting, as is usual, that these rooms would be larger. They were not. The very personable manager explained that the upgrade gave us some additional features, such as... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Oh, it hurts us to read your review despite the extra mile we went to offer you a great stay in Bruges! We feel sorry to read that the free upgrade we offered, didn't pleased you. But yes, you're wright we 're limited in terms of surface at this unique location, which is on the other hand one of our... More

London
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent two nights here during the week. Staff were friendly and really helpful. Hotel was clean and very nice. Rooms come with iPads and Nespresso machines which is a great touch. Every night we had chocolates left on out pillows and everyday we had a note under the door telling us what the weather would be for the day.... More

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Tampa, FL
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We fell in love with this hotel. The staff, decor, breakfast buffet and location were all more than expected. We extended our stay there by two nights because of this hotel. My boyfriend wasn't feeling well and booked the sauna two days in a row. He had the entire sauna and steam room to himself. The first night we returned... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

And we can't wait to welcome you back....! Thank you for your award 'BEST HOTEL STAY EVER', your review made our entire team very happy! Hope to see you very soon and don't miss our flavors of the region at our restaurant during your next stay! More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice stay at this lovely hotel, very helpful staff, quiet and beautifully appointed rooms in the middle of Bruges. Just what you would expect from a 4 star establishment. If there was one criticism I would say our standard room was a bit on the small side.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! The classic standard room is indeed the smallest room. As you may have experienced our hotel is an approved historic site, the reason why some of the rooms are bigger than others. We hope to see you back and try one of our spacios Deluxe rooms or Suites! More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were so impressed with this lovely gem right in the centre, one street away from the central square and within walking distance of all the sights. The front desk staff were so warm and friendly. Our room was beautifully appointed with a huge bathroom. We liked everything about this hotel- a wonderful vacation and highly recommended.

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We appreciate your kind words & recommendation! Summer is a lovely time to visit the Venice of the North, why not visit us once in Wintertime on your next European Holiday....? Our city is has in Wintertime even more magic.... Now 3 nights for the price of 2 from January '15 until end of March'15! Thank you! More

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#1 Business Hotel in Bruges #2 Luxury Hotel in Bruges #6 Romantic Hotel in Bruges #7 Family Hotel in Bruges
Hotel Class
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
Number of rooms
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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