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Hotel Heritage - Relais & Chateaux

4.0 of 5 11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Hotel Heritage - Relais & Chateaux
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Hotel Heritage - Relais & Chateaux
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1,070 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars NEW

We stay in hotels all over the world and most hotels over-promise and under-deliver. This is a rare exception. Being a small boutique hotel, they cannot possibly hope to offer a full range of chain hotel services, but what they do offer is exquisitely executed. It is quite clear that the owners are very hands-on and they invest in their... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for 3 nights for a romantic getaway. We were not disappointed. The service from start to finish was fantastic. The room was gorgeous - the bed was big and so comfortable and everything was finished to a high standard. We had the Champagne breakfast every morning which was outstanding. The staff were always on hand... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your gorgeous review! We have been awarded with the international Green Key label! Sustainable tourism will enchance and protect the destinations where Relais & Châteaux operates for generations to come! All our rooms are equipped with sustainable domotics to reduce energy use, recycle programme in all departments, .... Driving Tesla or other electric car? Your car will... More 

Oldham, England
Top Contributor
72 reviews 72 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a wonderful couple of nights at the Heritage. The hotel is right in the heart of Bruges, literally a 2 minute walk from the main square and everything in the city is walkable. The station is not to far away and a taxi cost €7.50 each way which seemed very reasonable. We tend to stay at larger hotels... More 

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What great to read that you discovered the enchanting World of Boutique Hotels...! We are delighted that you enjoyed our personalized service! Our famous restaurant Le Mystique will re-open next week, on March 05! We hope to welcome you for dinner on your next stay with us. Ready to delight and satisfy your taste.... We recommend all TripAdvisor users that... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here over the valentine's weekend and had a lovely time. Staff were very helpful and friendly. They were always available to help and offer recommendations. The hotel is in a great location, very close to the belfry tower and the city centre. It is a lovely boutique hotel, spacious rooms and has some great personal touches like chocolates... More 

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, Bruges is the ideal location to celebrate Valentine! We are pleased you enjoyed your stay so much at our Boutique Hotel! We look forward to hosting you again into the near future! Bruges shines the full year Romance....! Thank you for your review! More 

Oxfordshire
Contributor
11 reviews 11 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a wonderful little hotel, right in the centre of Bruges, and from the minute we arrived we felt like Royalty. We were lucky enough to get in on the 3 nights for the price of 2 promotion, and our room was actually a suite on the top floor from which we could see the famous tower. The bed... More 

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, you were lucky...and we are very glad to hear that you had a wonderful time with us! Thank you for recommending us here on Tripadvisor! Last call for other users....: our promotion 3 nights for the price of 2 is valid until end of March 2015! More 

Mass.
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay at the Hotel Heritage in February. They had a two night/get the third free promotion, including breakfast, which I reserved in December. The reservation form asked why we were visiting, and I put down that it was our 25th anniversary. When we arrived there was a bottle of Champagne and chocolates in the room! Everything... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so happy you enjoyed this special day and hope you'll come back and make more memories with us! Our hotel is situated in the heart of the medieval town, close to many canals, museums, shops, restaurants and pubs....You'll understand that we can't guarantee a noiseless town, but as we are concerned about the good night rest of our... More 

United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There just aren't enough words to describe how special the Hotel Heritage and the entire team working there are. We visited in February and the hotel was instrumental in helping organise my proposal to my then girlfiend; down to the little details and being on hand to photograph the big moment (she said yes by the way!). It's tough where... More 

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We are so grateful you have made us part on this special occassion in your life! We wish you a beautiful life together! Thank you for your award 'must visit hotel'! We hope to may welcome you again into the future! More 

Middlesbrough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from a mini-moon in bruges staying at this hotel. It was simply charming - opulent and luxurious but understated and friendly. It was perfect. We read some reviews saying the rooms are small - it is an historic building and that's why some might find the rooms small but as we lay in the superking sized bed gazing... More 

Was this review helpful? Yes 3
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Our hotel is the ideal location for all special celebrations in life! We're very glad you had a memorable honeymoon with us! We hope you'll vistit us again! Thank you for your review! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked the Belfry Tower Suite and truly enjoyed our stay. The location is perfect with many restaurants, pubs and shopping near by. The staff was very pleasant and efficient with any requests. Our included Champagne breakfast made us feel like royalty since it was served in a beautiful room with exceptional service. We hope to return again in the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, we treat all our guests as Royals! We're so happy to know that you had such a wonderful time with us! We hope to see you back soon at the most romantic place of the World! Thank you for your review! More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just recently got back from a weekend in Bruges and had a lovely stay at the Heritage Hotel. It is perfectly located for all the main sites in Bruges (to be honest Bruges is walkable from all over) and is right by the Market Square. The staff in the hotel were incredibly friendly and helpful and we felt... More 

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! Our staff is our hotel's crown jewel! You made our entire team very happy! We feel sorry that you didn't appreciate our Nilson beds, handmade in the Netherlands with natural materials and designed by Top designers! yes indeed 2 spererate beds, but covered with one big top mattress We hope to may welcome you for... More 

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Luxury Hotel in Bruges
#2 Green Hotel in Bruges
#4 Romantic Hotel in Bruges
#6 Family Hotel in Bruges

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