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Hotel Heritage - Relais & Chateaux

4.0 of 5 11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Hotel Heritage - Relais & Chateaux
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Hotel Heritage - Relais & Chateaux
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1,044 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Athens, Greece
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hi, After a business trip to Brussels, I took one day / two nights off to travel with my daughter and see Bruges and chose to stay at Hotel Heritage - Relais & Chateaux. Beautiful hotel, renovated in a classical style, possibly one of the best - if not the best - hotels in Bruges. Very centrally located, within minutes... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Dear Consantine! You make us happy with your positive feedback! Our entire team and myself are delighted to read that you awarded our hotel as THE BEST IN BRUGES! Thank you! We hope you will return to see us again in the future! More 

Larnaka, Cyprus
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in Hotel Heritage for 3 nights. The overall experience was perfect. Can't think of anything negative. The staff is the greatest asset of this hotel. Keep up the good work people. I will definately return at the Hotel Heritage next time I will be in Brugge and will also recomend it to all my friends.

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your kind words! We pride ourselves in our staff's ability to serve our guests! A 3 night stay is just perfect to discover Bruges! Until end of March you pay for 2 nights only and stay 3 nights! Promotion valid for direct bookings! We look forward to your return and hope that you will share... More 

Kent
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel. Opulently decorated. Our room had an iPad and nespresso machine for our use. Bed, bedding and towels were all high quality. Breakfast choice was good and good value for money. The staff could not be more helpful. Nothing was too much trouble. Location was also excellent. Will definately return and would definately recommend staying here.

Was this review helpful? Yes 2
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your kind words! Indeed, our rooms are bleding comfort and classic elegance topped with disreet technology. We're happy to know that you enjoyed this! We look forward to hosting you again on your next visit to Bruges. More 

Chester-le-Street, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The staff were extremely pleasant and helpful. Our room was beautiful and well equipped with lots of little extras. Breakfast was excellent. Would highly recommend for a romantic break in Bruges. It exceeded our expectations.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed all our suites located on our topfloor have a sitting area and spacious bathroom with jacuzzi! Ideal for a romantic break in the most romantic town of the World! We're glad that we were able to exceed your expectations and we can't wait to welcome you back! Thank you for your review! More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our travel agent strongly recommended this hotel and we were not disappointed. We received an extremely warm welcome and it was very helpful that the hotel had its own car park and parking service. The room was delightfully decorated - impeccably clean and comfortable - and the bathroom was a joy - the complimentary toiletries were an expensive brand. Each... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Your travel agent was right! We strive to offer the best personalized service in Bruges and all our team members love to pamper our guests....indeed our guest is our focus! We thank you for your stunning review and hope you will return soon! More 

Melbourne, Australia
Top Contributor
169 reviews 169 reviews
39 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with this quint old hotel which has been beautifully renovated by the owners a few years ago. It is so conveniently located in a quiet lane, just a block or so close to the middle of the heart of the city. It is a very quiet hotel, the lounge and dining area are magnificently renovated and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your detailed review! We're thilled you enjoyed your stay! Our building is historic and therefore limits us to what we can do in terms of space and configuration. If you might prefer to have a more spacious room on your next stay we advise you to book one of our Deluxe rooms or Suites. We... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely helpful. An ATM ate my husband's debit card in Bruges at beginning of our two weeks in Europe. Staff made calls for me until they reached our bank and then let me take their cell phone to our room so my husband could answer the security questions and cancel the card to put our minds at... More 

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We strive to offer the best personalized service in Bruges! We were very happy to assist you to make sure that you could enjoy the rest of your European tour! Thank you for your kind words! More 

Carson, California
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a quaint hotel on the edge of Markt Square with easy walking around the Old Town. Staff are friendly and very helpful. Like most hotels in Europe , rooms are on the small side, but very comfortable and clean. Lobby and sitting area cozy and bar/lounge has a nice fireplace or an evening cocktail.

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review and are so pleased that you enjoyed your stay! Our entire team is looking forward to your return, find the best prices on our website or ask for our special repeat guest tariff. More 

Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location just off the Markt square. Friendly staff. Great service. Great Amenities. We had two rooms for our family each had a sitting area and a luxurious bath. The buffet breakfast was tasty and well presented.

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your kind words in your review, we look forward to seeing you again soon in Bruges! Check-out our website now for our new spring and summer packages! More 

Cortlandt Manor, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second stay in Bruges and I thought the location of this hotel was perfect. Very short walk from the center of town but nice and quiet. The staff were amazing from the moment we walked in. We arrived for a one night stay before the normal check-in time and were alerted that there was to be a... More 

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes, our location is very central and yes we're proud to have such a wonderful team members! They ensure each guest to feel comfortable and at home! Thank you for your review and can't wait to welcome you back in our amazing city of Bruges! More 

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#2 Luxury Hotel in Bruges
#4 Romantic Hotel in Bruges
#7 Family Hotel in Bruges

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