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All 102 Bruges hotels

Hotel Heritage - Relais & Chateaux

4.0 of 5 Hotel   |   11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Ranked #4 of 102 hotels in Bruges
A recent review
5 of 5 stars reviewed 3 days ago
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839 people have reviewed this hotel

Traveler rating
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66
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff were very friendly, helpful and attentive. The room was traditionally decorated, as you might expect in Bruges, and always spotless. It wasn't massive, but we got quite a competitive rate, so was probably value for money. Very good location. Very quiet at night. Comes with nice touches including an ipad, and weather report under the door in the... More

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hampshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We visited in December. The hotel was very stylishly decorated and had a real wow factor. The beds were like sleeping on a cloud and we really do recommend this hotel . it is convenient and within walking distance for most attractions.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your positive review! Indeed, our brand new Nilson beds are like sleeping on a cloud...! We are pleased to read that you enjoyed your stay so much. We hope to see you again soon as Bruges is wonderful in each season...! More

1 review
5 of 5 stars Reviewed 1 week ago NEW

My husband and I had an excellent stay Hotel Heritage. The extra touches were fabulous, such as including chocolate treats with some fizzy that we ordered, checking if we needed extra towels or toiletries in the evening and a morning weather report under our door before we headed out for the day. We had a brilliant stay! :-) Will definitely... More

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We strive to offer te best personalized service in Bruges! We are very happy that you had such a brilliant stay! We hope to welcome you again very soon to the Venice of the North! Thank you for your review! More

Knokke-Heist, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent staff. The personal touch is really outstanding! Breakfast buffet is first class and the restaurant, open for dinner only, is top notch. Hotel is ideally located to visit the city. Our room was very quiet and equipped with all the amenities one can expect, even an IPad.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed, we pride ourselves in our historic location! It was a pleasure to have you as our guests and thank you for your kind words about our hotel and famous restaurant,.... A unique experience in Bruges! More

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

I am always pick up one of the relais chateaux hotels and I am sure It they are all excellent hotels. This one was as good as expected. Food was very good and the service. All employees were very nice and helpful.

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We pride ourselves being Relais & Châteaux members and we are thrilled you enjoyed the total hotel & restaurant experience! We hope you will visit us again soon...! More

Healdsburg, California, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived until the moment we left the staff and proprietor were at our service. The attention was friendly and welcoming. We felt at home. Just the attitude of the staff would justify the excellent rating but there is much more. The location is perfect. On a quiet street one block from the central plaza of Bruges.... More

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your review. Our staff works diligently to address the needs of our guests, to ensure they feel comfortable and at home! We look foward to your return and hope you'll have the chance to enjoy our flavors of the region in our restaurant... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I booked this following some excellent reviews for a short break. I can only describe everything as 'Perfect'. Having stayed all over the world at some stunning hotels this was up there with the best and I do not say that lightly. The whole experience from meeting my car to us leaving with water and sweets for the journey; their... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We were delighted to host you and we appreciate the kind words about all our amenities we offer! Thank you for your review! More

Far Hills, New Jersey, USA
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an unplanned stop in Bruges and found this gem The staff are wonderful and cannot do enough to make your stay good. The rooms are not large but they so have king beds in some rooms which is rare in Belgium in these small buildings Each room has a fridge and minibar. A coffee maker. Fresh fruit. Free... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We pride ourselves in our historic location! We are happy to know that your stay was so wonderful! We hope to welcome you again very soon, and hope you can enjoy our famous restaurant on your next visit, open from Tuesday until Saturday. Thank you! More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in one of the Deluxe Double Rooms (with King sized bed). Very lovely hotel. Excellent tvs. Nice Bose sound system. Friendly staff. Clean. Comfortable. Great location. Not a bad word to say about this hotel.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for recommending us here on TripAdvisor! We happy you enjoyed your time with us and that you found value in one of our great Deluxe rooms with a hughe variety of amenities! We hope you will return to our magnificient city soon....! More

Surrey
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel. The superior service is evident from walking into the splendid reception. Nice touches throughout. Great rooms presented in an immaculate style. Can't say enough food things about this place.

Was this review helpful? Yes 1
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We love to offer a warm and personalized welcome! We cannot thank you enough for your superb review! We look forward to your return soon... More

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Additional Information about Hotel Heritage - Relais & Chateaux

Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Bruges
#2 Luxury Hotel in Bruges
#4 Romantic Hotel in Bruges
#11 Family Hotel in Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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