Isabelle and her husband have found the magic secret of delivering perfection and service above and beyond expectations. They have not missed anything in the way the manage the property or have trained the staff. If you have a choice of rooms...ask for # 40. You will find it charming and beautiful. Front desk ladies are helpful and are willing... more

My fiancé and I stayed at this hotel for three nights in October and we absolutely loved it! From the moment we stepped through the door the high level of service and attention to detail was evident. The lady on the front desk was so friendly and helpful; she explained about the hotel and its amenities as well as providing... more

Arrived at the hotel to be greeted by a very helpful receptionist and a porter who sorte out our luggage an parked our car for us. Lovely entrance hall, sitting area, dining room. The hall and stairs to the 4 floors are made of marble absolutely beautiful. We stayed in room 31. on arrival at the room as son as... more

I stayed at the Heritage Hotel for a second time recently, especially after reading that they now not only have a renovated lounge, but a full restaurant called Le Mystique. It's at the same area where the breakfast is served next to the lobby and the dining is amazing. The chef uses local ingredients so everything is fresh and prepared... more

This hotel is in a great location, within walking distance of all the main sites. For a stress-free stay we parked at the station (E2.50 per day) and took the free bus to Markt Square near the hotel.The hotel is beautifully decorated and the staff are very helpful and friendly. The complimentary wifi in the room was appreciated as was... more

beautiful, beautiful hotel. Staff was wonderful, public rooms amazing, great location for exploring Bruges. more

Hotel Heritage is located within easy walking distance to most of the major attractions. The staff was very pleasant and helpful in assisting with tours and advice on places to eat. The complementary in room internet was also appreciated. I would say the only minus was the construction taking place across the street. However, work did not begin until after... more

lovely hotel in ideal location in this wonderful city.room was spotless with nice decor.there is still building work out the front but did not really affect us.breakfast seemed expensive but when you see prices in town and the fact you can eat as much as you like it is not so bad but dont expect a full english. turn left... more

There are endless 5-star reviews, plus TripAdvisor awards, for this hotel, so we won’t try to match those very true words. But some friendly advice: Stay in this hotel [and visit this city] at least once in your life! You will be perfectly served by the staff…pampered by the service…absolutely delighted by the rooms…amazed that you’re located in the midst... more