I stayed here in March 09, after a rough ferry crossing the lovely receptionist said that we would be able to check in to our rooms in an hour (which was about four hours earlier than we were supposed to). On getting to our nice sized, very clean room we were greated with a small complementary bottle of fizz (nice... more

I stayed with my fiancé last month in this hotel and didn't know what to expect after really mixed reviews. Upon arrival we were welcomed by a very friendly receptionist who explained us all about the hotel but even about the market that was on the next day, the canal trips and the best parking facilities. When we arrived at... more

Easy to find from the train station. Just walk through the park about 10 mins. Check in ok and friendly sttaff. Room tired. No tea and coffee facilities which was poor. Hand held shower due to low ceiling, again poor. Rude staff at the restaurant. Apparently you order from the surly waitress and pay her direct and not the bar... more

We booked this hotel through Thompsons Travel. The package included return travel from London by Eurostar. I had been a little concerned at some of the negative reviews of this hotel. After an excellent rail journey we arrived in Bruges in the middle of a blizzard. The queue for taxis was long and I there was a mob of people... more

Stayed in August 2008 - hotel staff were friendly and helpful (with the exception of the restaurant manager, who looked at me like I was about to steal the cutlery at breakfast - hardly a possibility given the basic breakfast). One thing I really didn't like was that 3/4 of the hotel seemed to have been refurbished to quite a... more

Stayed here for three nights the first week in July. The hotel was easy to find from the train station being located next to the concert hall and underground station. A ten minute walk from the station mostly along a park pathway so in dry weather a pleasant stroll. Hotel check in was unhelpful and very slow. No information given... more

My sister and I both very senior citizens stayed three nights at this hotel from July 21 - 24 2008. A bit unsure if we had made the right choice after reading mixed reviews. On arrival the receptionist was very welcoming and efficient, took us to a room at the back of the hotel which was perfect. Spotlessly clean quiet... more

My girlfriend and I stayed here for one night only en route to Italy. We knew there was a public car park nearby but had some difficulty finding it at first. The entrance to the car park is inside a road tunnel that passes under T’Zand Square. After checking in we were led through the hotel, out into an alleyway... more

Très bel hôtel, chambre superbe, salle de baisn spatieuse, très bon resto et acceuil excellent more