Room was pleasant and clean, staff were very helpful and the breakfast included was nice. Only down side was that the website said it was close to the Menin Gate. This is only true if you are driving, it's a good 20-30 minute walk out of town. Big thank you to the lovely receptionist who gave me a headache tablet... more

I went here with my school on a trip. The hotel is really nice and clean and I found the staff very friendly. There were lots of things to do in the hotel - game room, gardens etc. When I got to the room it was small ( but what do you expect when you're going on a school trip).... more

stayed here with my son while on a self constructed ww1 tour.we found it bette rthan a lort of correspondents room was clean and not smelly.as it was a sunday the restaurant was closed but the owner recommended the golf club restaurant directly opposite.this srerved meals from as early as 5.00pm unusual for the continent and while slightly unimaginative was... more

I stayed at Flanders Lodge recently and was quite worried about what i would find after reading some of the reviews. I am a student and went to Belgium on a school trip. I was pleasantly suprised when i arrived and found the student accommodation wasn't that bad. It still wasn't great as the room smelt horrible and was quite... more

I booked a long weekend at the Flanders Lodge on the strength of good experiences at other Best Western hotels. I then read the reviews (bad move?) about smelly toilets etc. We arrived at the Flanders Lodge just after midday on the friday and were able to book in to our rooms immediately. I was pleased to find no smelly... more

We (my husband, I and the two friends we were travelling with) booked this hotel through the hotel's website, in September for a one night stay on the 9th of November. Unfortunately, when we turned up, they had no record of our booking and we were told that they don't take internet bookings around Armstice Day. Fortunately, they found us... more

As with another reviewer here, we were originally given a room where the toilet stank like the trenches. We complained as soon as we sampled the air. We were reallocated to another room straight away, this room was fine, though the toilet cistern overflowed constantly and trickled in a stream into the bowl. Breakfast was fine as long as you... more

I was a bit concerned after reading the reviews on here, but after our enjoyable stay I thought I would add my two pennorth! The hotel was lovely and clean, and breakfast was a treat. I was expecting a variety of cold meats and stale bread - but here I got fresh fruit, yoghurt, croissants, bacon, eggs, beans, fresh rolls,... more

it is the worst place any1 could go to , we should have slept in the trenches are room was room 36 and smelt like urine it made us sick and i would never think about going back to that satens pit i feel sorry to any 1 who gets that room because it was like sleeping with dogs in... more