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Novotel Leuven Centrum

#4 of 18 Hotels in Leuven
Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
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Vuurkruisenlaan 4, Leuven 3000, Belgium
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Novotel Leuven Centrum
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Ranked #4 of 18 Hotels in Leuven
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
santoshkmurthy Bengaluru (Bangalore), India
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362 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled on business to Leuven and stayed at the Novotel Centrum. Typical Novotel Hotel - clean, fresh (new ), does not look as if the hotel was built in the 19th century as some of the hotels in Leuven. Nice lobby and welcoming ( helpful ) staff. Quickly completed all the necessary paperwork in about 1 minute. Wifi is... More 

Was this review helpful? Yes 1
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. May we offer our sincere thanks for your kind comments about your stay at Novotel Leuven Centrum. We do everything we can to accommodate our guests and to make them feel comfortable in our hotel. We are very proud... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I often stay at Novotel Leuven as I feel welcomed and looked after. All the staff are extremely friendly but still act in a professional manner. From the reception managers to the bar staff and not forgetting the very friendly breakfast lady, they feel like family.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you very much for staying and our hotel (and for returning) as well as for sharing your very positive review with us. It is absolutely great to read that you always enjoy your time with us, it is always a pleasure to welcome you Mr Fokias . Therefore, See you again next time very soon!! Warm regards, More 

Dereham, null, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Have stayed here a few times now for work. Always clean and tidy with decent WiFi speed. Breakfast is a massive choice of food and drink and the restaurant has a decent menu. Staff are helpful, friendly and knowledgeable so coupled to a 5 minute walk to the train station this is an ideal hotel for work.

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. May we offer our sincere thanks for your kind comments about your stay at Novotel Leuven Centrum. We do everything we can to accommodate our guests and to make them feel comfortable in our hotel. We are very proud... More 

Glasgow, United Kingdom
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 25, 2015

I think some of the reviews here are rather harsh. You wouldn't want to come here on your honeymoon, but for if you're looking for a decent place to stay, this would be a good choice. This is a budget hotel, so some of the decor is hard on the eyes and my bed was quite hard. But aside from... More 

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SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, We would like to thank you for sharing your, very positive, comments concerning your recent stay at our hotel. It is absolutely great to read that you have had a good time with us and have enjoyed our service/facilities. Until next time! Warm regards More 

Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 30, 2014

This is a very good standard Novotel with large rooms and the usual high level of service. If you are needing to be in the old town centre it is a little remote, although just a 5 mins walk to the railway station.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel, we were very pleased to learn... More 

Moscow, Russia
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 28, 2014

It is not easy to find a hotel if you do not check the map in advance. I arrived to the train station and asked the passed by people for direction. 3 different persons sent me to different locations. After wondering around for 20 minutes, I finally found the hotel. Small elevator with bad functionality, old carpet in corridor, brown... More 

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, We would like to start by thanking you for taking the time to write a review of your stay at Novotel Leuven Centrum. We are most concerned with your satisfaction and your feedback is of great value to us. It is with much regret we read that your stay was not as expected and that you did not... More 

London, United Kingdom
Top Contributor
146 reviews 146 reviews
42 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed November 30, 2014

It's what Novotel is all about: comfort, clean, efficient, modern hotels. No undue fuss or luxury but certainly not a 'budget no frills' experience. So, the Novotel in Leuven is exactly what you would expect. Well located within 8 mins walking from the station but about 15 mins brisk walk from the City Centre, it is on the busy and... More 

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. May we offer our sincere thanks for your kind comments about your stay at Novotel Leuven Centrum. We do everything we can to accommodate our guests and to make them feel comfortable in our hotel. We are... More 

Linlithgow
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2014

All in a good, relaxing stay. All the essentials there. The free wifi is a little stretched but worked 95% of the time without any trouble. Bar and food (had breakfast and lunch there) all very good. Stella on tap comes from the brewery which is straight across the road.

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Sir, We would like to start by thanking you for taking the time to write a review about your stay in Novotel Leuven Centrum. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel. It is always encouraging to... More 

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