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Novotel Leuven Centrum

#4 of 18 Hotels in Leuven
Certificate of Excellence
GreenLeadersBronze level
Vuurkruisenlaan 4, Leuven 3000, Belgium
Hotel amenities
Novotel Leuven Centrum
Best prices for: 1 room 1 guest
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Ranked #4 of 18 Hotels in Leuven
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
lodrew amsterdam,nl
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380 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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amsterdam,nl
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel near the train station,and walking distance to all points of intersest,and the price of stay very reasonable. friendly staff, Near many areas where there is nightlife,shopping,and many excellent places to eat.

Was this review helpful? Yes 1
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, We would like to thank you for sharing your, very positive, comments concerning your recent stay at our hotel. It is absolutely great to read that you have had a good time with us and have enjoyed our location and service/facilities. Until next time! Warm regards More 

Zwevegem, Belgium
Top Contributor
148 reviews 148 reviews
40 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A typical modern Novotel business hotel - centrally located - close to ringroad and motorway, close to station, underground parking space, direct entrance. Modern rooms, free WIFI, coffee/tea... Everything you need for a short business stay. Nothing more, nothing less,

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel and that location as well as the facilities... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was spacious and clean. The bed was comfortable but the pillow was strange (uneven). Bathroom quite big with toiletries. The train station is near,the centre is a 20-minute walk. The hotel overlooks the Stella Artois beer factory and a busy road but insulation is good so there is no noise in the room. We did not try the... More 

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Guest, We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel, that you liked the location and... More 

Amsterdam
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 24, 2015

Room had the amenities one would expect of a Novotel. Comfortable double bed, a separate single bed which was presumably a sofa before being turned into a bed, good lighting, small stocked fridge with a bit of extra space for one's own items. Above the fridge was a good-sized electronic safe (thus easy to use since it was not tucked... More 

Was this review helpful? Yes 1
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear guest, First of all, we would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We were delighted to see that you liked the room and its amenities. For your information: we... More 

Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

Stay here every couple of months with work, slightly outside town but Leuven is stunning and nice walks around the city. Rooms are very nice, food is good and staff are very friendly. Also a small gym on the 1st floor Worth a stay

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Sir, Thank you very much for staying at Novotel Leuven Centrum (and for returning) as well as for sharing your very positive review with us. It is absolutely great to read that you always have a good time with us and that you would not hesitate to come back to our hotel. Thank you for your loyalty! See you... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 23, 2015

At Novotel Leuven, I have arguably the worst experience in any hotel stay for >20 years of business trips. It was about how poorly and unkindly the hotel treated me as a guest. First, I arrived at the hotel in the late evening (around 9PM), which turned out to be a major problem. The front-desk staff totally shocked me that... More 

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Sir, We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. It is with much regret we read about the unfortunate circumstances of your recent stay at Novotel Leuven Centrum, please... More 

Staines, United Kingdom
Top Contributor
73 reviews 73 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 15, 2015

This hotel is in a good location for the station and a short walk to the centre where there are numerous restaurants and shops. It is clean and comfortable although the bedrooms are too warm and the air con doesn't make any impact. The buffets breakfast caters for everyone with a selection of hot and cold items with an assortment... More 

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel. However we regret that temperature in the room... More 

Nes Ziona, Israel
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel is very nice - the location is good (5 minutes walk from the train station), the room is modern and spacey, the bed is very comfortable, the wi-fi is working well, the stuff is helpful and English speaking (as most people in Leuven). The breakfast is rich and tasty although expensive. However there are a few annoyances: 1.... More 

Was this review helpful? Yes 2
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you very much for staying at our hotel as well as writing your experiences down for us to read. Your review will be forwarded to the mentioned teams in our hotel, so that your suggestions or remarks can be read and handled. Thank you for that. Our aim is to achieve a high standard of service, and reviews like... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2015

I traveled on business to Leuven and stayed at the Novotel Centrum. Typical Novotel Hotel - clean, fresh (new ), does not look as if the hotel was built in the 19th century as some of the hotels in Leuven. Nice lobby and welcoming ( helpful ) staff. Quickly completed all the necessary paperwork in about 1 minute. Wifi is... More 

Was this review helpful? Yes 1
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. May we offer our sincere thanks for your kind comments about your stay at Novotel Leuven Centrum. We do everything we can to accommodate our guests and to make them feel comfortable in our hotel. We are very proud... More 

2 reviews
5 of 5 stars Reviewed March 18, 2015

I often stay at Novotel Leuven as I feel welcomed and looked after. All the staff are extremely friendly but still act in a professional manner. From the reception managers to the bar staff and not forgetting the very friendly breakfast lady, they feel like family.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you very much for staying and our hotel (and for returning) as well as for sharing your very positive review with us. It is absolutely great to read that you always enjoy your time with us, it is always a pleasure to welcome you Mr Fokias . Therefore, See you again next time very soon!! Warm regards, More 

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