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Novotel Leuven Centrum

#4 of 18 Hotels in Leuven
Certificate of Excellence
GreenLeadersBronze level
Vuurkruisenlaan 4, Leuven 3000, Belgium
Hotel amenities
1 room 1 adult
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Novotel Leuven Centrum
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460 Reviews from our TripAdvisor Community

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Portsmouth, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I returned to Novotel Leuven where I have stayed many times. I was greeted with handshakes, warm smiles and best wishes for the new year. The staff are to be complimented, are genuinely friendly and only want you to enjoy your stay, which I did.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ath_az
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Dear Sir, it is always a pleasure having you here in the hotel, as you know. Thank you very much for your warm and couraging words. Kind regards and see you soon, More 

Bergen, The Netherlands
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 11, 2015

very pleasant hotel. also, very modern. i had trouble finding the right buttons for everything. The need to use the room card for the elevator was annoying when it did not seem to work right away. It also took me some time to figure out that I had to keep the card in the holder by the door of the... More 

Helpful?
Thank 46carpediem
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you very much for staying at our hotel as well as writing your experiences down for us to read. Your review will be forwarded to the mentioned teams in our hotel, so that your suggestions or remarks can be read and handled. Thank you for that. Our aim is to achieve a high standard of service, and reviews like... More 

Tel Aviv, Israel
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

Nice hotel . Visited alone and have had all I need inside clean modern room. The bar and restaurant are descent but a little pricy. The staff was very helpful and welcoming. Assisted me with all I wanted, and helped out with electricity charger adapter. I will definitely return

Helpful?
Thank Victor1984293984
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you very much for staying at our hotel as well as writing your experiences down for us to read. Your review will be forwarded to the mentioned teams in our hotel, so that your suggestions or remarks can be read and handled. Thank you for that. Our aim is to achieve a high standard of service, and reviews like... More 

Newark-on-Trent, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 4, 2015

traveled on fri 27 nov from newark with emjay tours . arrived late afternoon. my wife and i were pleasantly surprised with our room with its king size bed. The cleanliness was very good . To save us going out that night we decided to eat in the hotel restaurant my wife and i and 2 friends. The food was... More 

Helpful?
Thank rod s
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel. However we regret that your experience in the... More 

London, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 1, 2015

The hotel is about a 15 minute walk from the centre so very easy to get in and explore or dine out in the many restaurants Leuven has to offer. The hotel itself is very good large rooms with extremely comfortable beds. The rain showers are just fantastic, you never want to get out of the shower! The bar is... More 

Helpful?
Thank ellen_walker
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

Thank you for taking the time to write a review of our hotel. Your feedback is of great value to us. May we offer our sincere thanks for your kind comments about your stay at Novotel Leuven Centrum. We do everything we can to accommodate our guests and to make them feel comfortable in our hotel. We are very proud... More 

Gloucestershire, England
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed November 23, 2015

This hotel is really convenient for both the train and bus stations. It is about a 10 - 15 minute walk from the hotel into the centre if you want to explore and the Stella Artois factory is just across the road - I believe they do tours but didn't get the chance to find out. Rooms are a good... More 

Helpful?
Thank stanley10
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We are very happy... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 17, 2015 via mobile

I have to say that the breakfast was rather good and there was plenty of variety. Stuck here on a rainy evening and it was a different story most of the tables in the bar restaurant area still need clearing from.their last occupants and the barman semi. More interested in speaking Italian with a man at the bar. Perhaps I... More 

Helpful?
Thank Nick C
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you enjoyed the breakfast in our hotel. However we regret that the restaurant experience did not... More 

Chesterfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 16, 2015

My wife and I visited this hotel on 13-15 November 2015; she uses a wheelchair and there had been an issue with the booking and I'm confident that was not a hotel fault. However once there the staff (all except a tall chap at reception who did his best) were clearly not trained in any way how to deal with... More 

Helpful?
2 Thank PhilTooley
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review of your stay at our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. It is with much regret we read about the unfortunate circumstances of your recent stay at Novotel Leuven Centrum. Indeed, we did... More 

Germany
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 3, 2015

Friendly hotel with clean comfortable modern rooms. Ideal for working or relaxing the rooms are well conditioned and equipped with an individual thermostat. The hotel ammenities are comfortable and the restaurant / bar welcoming. Within walking distance of Leuven centre but not really central, close enough though. If only the check out could be a bit faster, a general weakness... More 

Helpful?
Thank Sjainslie
SophieVanRiet, Front Office Manager at Novotel Leuven Centrum, responded to this review

We would like to start by thanking you for taking the time to write a review about your stay in our hotel. We are most concerned with your satisfaction and your feedback is of great value to us. We are pleased to read that you had an enjoyable stay in our hotel. However we regret that check out was not... More 

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