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pentahotel Leuven

3.0 of 5 Alfons Smetsplein 7, Leuven 3000, Belgium (Formerly Mercure Leuven Center)
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207 reviews from our community

Traveler rating
    108
    77
    21
    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Nice place to stay in Leuven, in the middle of the city, nice and cosy place with lovely rooms and good personel! The breakfast that is served is well spent money! Wow what a choice, fresh, luxery, and good!

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Leuven
1 review
3 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly, decor was not to my taste , tacky marquis , disco like lobby. Others may love it. Especially put off by 18€ breakfast- really? That's a lot of money. Wireless was not great, couldn't watch netflix and has to constantly sign in

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Klemmens, General Manager at pentahotel Leuven, responded to this review

Dear Karen, First of all, thank you for your valuable feedback. It is great to read that you loved the service provided by our team. Indeed, pentahotels has a very destinctive "lifestyle" desing that is rather unique in the hotel industry. Although most of our guests evaluate this as very positive, I fully understand that you have a different perception.... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic - modern and clean. Nice stylish rooms and engaging staff. I'd happily go back. The wifi is free but slow - upgrading is a little pricey so I didn't bother. Great food (tried dinner an breakfast) and there is a free pool table too!!

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Klemmens, General Manager at pentahotel Leuven, responded to this review

Dear Mark, Thank you for this very nice comment. Great to hear that you liked the design. That means that our huge investment done in 2014 is appreciated. I was especially pleased to read that the service and food provided are up to your liking. I will share this with the team. Comments like this are the best way to... More 

Tynemouth
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great staff and a great atmosphere. Very clean, good facilities and perfect location. Big negative is the wifi however. The free version is EXTREMELY slow and the upgrade is 10euros per day. Overall a very good hotel

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Klemmens, General Manager at pentahotel Leuven, responded to this review

Dear Chris, Thank you so much for your nice feedback. Allways great to see that the atmosphere, cleanliness and the service provided by our team is appreciated. We are currently auditing our free wifi speed (256Kbps) and it's functionality. We also are evaluating the price of the premium wifi and it's market competitiveness. We look forward in welcoming you again.... More 

Prague, Czech Republic
1 review
3 of 5 stars Reviewed 5 days ago NEW

I was staying in the room 217. Room is very small as I expected double size bed. Also the heating is provided only with mobile heater on the table which is not sufficient and very noise. Otherwise I was satisfied.

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Klemmens, General Manager at pentahotel Leuven, responded to this review

Dear Guest, First of all I would like to thank you for your honest feedback about your stay. 95 of our 103 room hotel have a capacity of 22m² or more. During your stay, we indeed had a temporary mall function of the heating system in 4 of our guestrooms. As the hotel was sold out, we immediately bought some... More 

Boston, MA
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent six nights in this hotel in early December. It is a 12-15 minute walk from the Leuven train station. The staff are really wonderful; I found them genuinely friendly, accommodating, and especially hospitable (indeed Alex provided me a detailed map of Brussels that included a highlighted walking tour with recommendations along the route for dining and Belgian beer).... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Right in the central district of Leuven, situated about 100 metres walk from all the bars and restaurants. Significantly upgarded in the last 12 months from the days when it was a Mercure, in fact its inrecognisable. The lobby/entrance area is crazy, but typically Penta. When you enter you're presented with a theme that is a cross between a night... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was incredible for the price we paid. Very modern and recently decorated. The lounge area was a great place to hang out and the staff were very friendly and helpful. Rooms were also nice and new. My only criticism is that the price of the parking was pretty steep (20 euro per car per day).

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Spijkenisse, The Netherlands
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved our stay at the Penta Hotel. From the minute we booked and untill we left the hotel. Nice and clean room, big kingsize bed. Good parking possibilities. A large choice with breakfast. Free WIFI, near all touristic sights. helpfull and friendly staff. Modern and new hotel look.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location, everything new and very cosy decorated, great shower and beds. Breakfast is too expensive, 18€ per person. We went with a dog and it was 20€. We could leave the car in the parking until we finished visiting the city.

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Additional Information about pentahotel Leuven

Address: Alfons Smetsplein 7, Leuven 3000, Belgium (Formerly Mercure Leuven Center)
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Leuven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — pentahotel Leuven 3*
Number of rooms: 101
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Also Known As:
Mercure Leuven Hotel Leuven
Holiday Inn Leuven
Leuven Holiday Inn
Hotel Style:
#1 Romantic Hotel in Leuven
#2 Business Hotel in Leuven

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