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Hotel Carlton

Travelers' Choice award winner
Koningin Astridlaan 138, Ghent 9000, Belgium
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Hotel Carlton
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Hotel Carlton
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256 reviews from our community

Traveler rating
    190
    61
    5
    0
    0
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36
110
12
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Easingwold
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

There are cheaper hotels in Ghent and there are more expensive but there is something special about the Carlton that categorises the best hotels: the people who run it love what they do. As soon as you walk in (and it is just round the the corner from the station) you are welcomed in and you relax. It isn't posh... More 

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WALTON-ON-THAMES, SURREY
Top Contributor
106 reviews 106 reviews
38 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pluses: Helpful friendly staff Large bedroom Comfortable bed Nice breakfast but with coffee machine - easy to get smallish strong black or almost black coffee, could not get large cup of milky coffee. Quiet location, convenient for station Excellent free wifi, best I have used in any hotel anywhere. Minuses: 30 minutes walk from town (10 minutes by tram) No... More 

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Warwickshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Hotel Carlton last week as part of a business trip and I have never been so impressed with the hospitality of a hotel before. Nothing is too much trouble for the staff who go above and beyond the call of duty to ensure you have the best possible stay. For example, my colleague left some personal... More 

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Colorado Springs, Colorado
Top Contributor
332 reviews 332 reviews
48 hotel reviews
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel lived up to its TA billing with easy access from the main train station, spacious rooms, an extremely helpful staff, good value, and an excellent breakfast. The room was very large by European standards and the bed was very comfy and large as well. The bath worked well, too, and there were plenty of power outlets in the... More 

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London, United Kingdom
Top Contributor
65 reviews 65 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this as a present for me and was nervous as I always research everywhere we stay before booking. This little hotel was a pleasant surprise it has a really nice atmosphere, smells lovely and is very clean. Our room was really comfortable and spacious, the view wasn't great but we were out all day so not a... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Two brothers are working very hard to achieve their dream: a great boutique hotel. And they have made a great start. They are at the front desk, full of enthusiasm, helpful hints, and useful conversation. The hotel is a 5 minute trolley ride from the city center, and they have the tickets. Jeff's sommelier training means the small bar is... More 

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Vise, Belgium
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 10, 2015

I was expecting the worse, as I have very bad experience with the Belgian customer service and the standard of the Belgian hotels, which usually is below what you expect. Normally I was always booking 4 star hotels in Belgium (and well know hotels/brands) and then I was getting poor service and the dirty rooms. This time I decided to... More 

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Newtownards, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 10, 2015

My family and I have just had a wonderful stay in the Carlton Hotel. Steven and Jeffrey could not have been more helpful or more accommodating. The hotel is beautiful and well located beside the train station. Every morning we were greeted with smiling faces and presented with beautiful breakfasts. My children now back at home are sorry not to... More 

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Sheffield, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 9, 2015

We arrived for our second visit and one of the owners was there to greet us warmly. The hotel has parking available so we tucked the car away and settled in to the excellent room. Coffee, tea, herb tea, water are free and a fridge with beer and juice (minimal charge). In the morning the breakfast included hot food, freshly... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
81 reviews 81 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed here for the Light Show in 2015 - it is very close to the station and tram - the staff were very friendly and helpful. The room was spacious but the lighting is poor. The hooks on the back of the bathroom door was a stick on (only one considering it was a triple room booked). We did... More 

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