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Hotel de Flandre

4.0 of 5 Poel 1 - 2, Ghent 9000, Belgium
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Hotel de Flandre
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296 reviews from our community

Traveler rating
    69
    129
    53
    28
    17
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29
149
9
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Almere, The Netherlands
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is supposed to be a 4 star hotel but I would rate it maximum 3. Staff at reception was correct but showed no interest. We could only check-in after 3 and were given a map of the centre and send on our way. I don't mind if the room is not ready yet, but after a 3 hour drive... More 

Was this review helpful? Yes
HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear Astlina, Thank you for your feedback. I am sorry to hear that we did not meet your expectations, in regards to our staff not providing you with exceptional service. I would be happy to discuss your stay personally with you, and can be reached at freija@hoteldeflandre.be. I look forward to speaking with you soon. Best regards, Freija Wyffels More 

Brussels, Belgium
Top Contributor
77 reviews 77 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 15, 2014

The room in the hotel was ok, but not more then that. The bathroom was also ok, but the douche wasn't real good, the water wasn't hot. The biggest disappointment was the breakfast, there wasn't a clean table when we arrived, the staff was looking around but didn't work a lot. It isn't pleasant to take a breakfast surrounded by... More 

Was this review helpful? Yes
HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear Lukd, Thank you for your feedback on your recent stay at Hotel de Flandre. I appreciate all your feedback as we continuously strive to improve and better our hotel and services. I hope to have the opportunity to welcoming you back in the near future. Best regards, Freija Wyffels More 

Shellharbour, Australia
Top Contributor
61 reviews 61 reviews
10 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed November 16, 2014

Our room was not in the main building but in an outside courtyard, we got wet going to our room - not acceptable for a 4 star hotel. There were wooden floorboards that creaked all the time, instead of carpet. There was mould in the bathroom, dust quite thick on the bedside lamps, no fan in the bathroom, Air-conditioning did... More 

Was this review helpful? Yes 1
HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear GWJG, Thank you for your feedback. I am sorry to hear that we did not meet your expectations, in regards to the hotel rooms and service. I would be happy to discuss your stay personally with you, and can be reached at kristel@hoteldeflandre.be. Best regards, Kristel Cauterman More 

1 review
4 of 5 stars Reviewed November 7, 2014 via mobile

Breakfast was 2 days in a row a mess. Not a single clean table, no cutlery, no coffee or tea, empty trays at 9.30. No service at all. What a pitty, for such a lovely hotel! The building is very elegant and historic, nice and comfortable rooms. Great location in the city.

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HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear ElsbethVi, Thank you for sharing your feedback about your recent stay. We strive to offer our guests an excellent standard of accommodation and comfort. That's why it is great to hear that you enjoyed the hotel's rooms as well as the location right in the city centre. Howerver, I do apologize that we did not meet your expectations regarding... More 

Eastbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 4, 2014

This is a very good hotel in an excellent location in old centre of Ghent. The rooms were clean and modern and attractive. We did not have breakfast here as it was very expensive for breakfast and the nearby cafés are very good. The only downside is the lack of public space or room to relax downstairs as all rooms... More 

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HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear Emma M, Thank you for choosing Hotel de Flandre and for taking the time to share your experiences. It is great to hear that you enjoyed the hotel's location and the rooms. We do have a lounge bar in the hotel, situated next to reception, where our guests can relax. During busy weekends, however, we use this space in... More 

Edmonton, Canada
Top Contributor
152 reviews 152 reviews
134 hotel reviews
182 helpful votes 182 helpful votes
2 of 5 stars Reviewed October 12, 2014

A four star hotel in a fabulous location in Ghent could and should be so much better. When we checked in we were told we were upgraded however we were given an Executive Double room which is what we booked and paid for (?). I find many of the hotel websites for European hotels 'misleading or confusing' when it comes... More 

Was this review helpful? Yes 1
HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear Flymeway2, Thank you for your feedback on your recent stay at Hotel de Flandre. We value your feedback as we continuously strive to improve and better our hotel and services. On our website we do publish a selection of photos of every room type. As you may understand, it is impossible to put photos of each room. The hotel... More 

Beirut, Lebanon
Top Contributor
77 reviews 77 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014

Once you step into Ghent you get this nostalgia feelings and emotions, and i love that. and Hotel de Flandre is a perfect place to match that nostalgia. Located only 3 minute walk from the heart of Ghent, where you may enjoy a ride in the canals, some musseles, great cheese, the amazing ironed bread and alot alot alot more....... More 

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HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear Bobztraveler, Thank you very much for sharing your experience at Hotel de Flandre. It is a pleasure to read that you enjoyed your stay, and that you would recommend it to other travellers. I will definitely share your positive comments with the entire team! Best regards, Kristel Cauterman More 

Malmo, Sweden
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 1, 2014

A very good Little hotel just 2 minutes walk from the absolute heart of Ghent. It is on the "wrong side" of the channel but since it is very Close to the channel I would say it is perfectly located. Much closer to the things you want to see and experience compared to most hotels. The breakfast was a good... More 

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HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear David H, Thank you very much for sharing your nice comments! It is great to hear that you enjoyed your stay and that you can recommend the hotel's location as well as its facilities. We hope to have the opporutnity of welcoming you again in the future! Best regards, Kristel Cauterman More 

Dubrovnik, Croatia
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014

The hotel is located near the center of the famous hangout for young along the river, just five minutes walk and is located in a quiet neighborhood. Breakfast is rich and offers a wide selection of desserts.

Was this review helpful? Yes 1
HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear Nina_B_du, Thank you for choosing Hotel de Flandre and for taking the time to share feedback about your stay. I am pleased to hear that you liked the hotel's location as well as our breakfast buffet. We do hope to see you again soon in Ghent! Best regards, Kristel Cauterman More 

West Malling, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

This was my second visit to this hotel; both times, I have stayed in the main building. The staff are are friendly & efficient, the rooms have character, and the beds are to die for - very comfortable. The location is good for an easy walk into the centre of Gent, which, in turn, is a beautiful city. To be... More 

Was this review helpful? Yes 1
HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear Dave U, Thank you for choosing to stay at Hotel de Flandre again, and for sharing your feedback. I will be sure to share your positive comments with our entire team. We look forward to your welcoming you again soon. Please do not hesitate to reach out if we can assist with any plans. Best regards, Kristel Cauterman More 

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Additional Information about Hotel de Flandre

Address: Poel 1 - 2, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel de Flandre 4*
Number of rooms: 63
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Also Known As:
De Flandre Hotel
De Flandre Ghent
Hotel Style:
#7 Luxury Hotel in Ghent

63 photos of this hotel

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