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Hotel de Flandre

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Poel 1 - 2, Ghent 9000, Belgium
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Hotel de Flandre
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Hotel de Flandre
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318 reviews from our community

Traveler rating
    75
    140
    56
    29
    18
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29
163
9
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

I must have stayed at a different hotel with the same name and location as I can't understand the glowing reviews. The location is very good, close to sites and restaurants. The public spaces are quaint--a modern rustic appeal. The beds are comfortable and the shower water pressure very good. The rooms however are quite ugly--very plain and very brown.... More 

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Melbourne, Australia
Top Contributor
407 reviews 407 reviews
52 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned to stay at Hotel de Flandre for four nights last week. We chose/liked it because (a) it is a lovely small boutique hotel; (b) its location, being close to the Korenlei and a SPAR across the street; (c) it serves very good buffet breakfast; (d) its room was clean and relatively quiet; and (e) its staff were generally... More 

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Neath, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Hotel de Flandre for two nights whilst in Gent on business. It's very conveniently situated for access to Gent University's conference centre and city centre historic sites, restaurants and bars. At the moment the hotel is split across two sites, the main section where you check in, have breakfast etc and a more modern annex a short walk... More 

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HoteldeFlandre, General Manager at Hotel de Flandre, responded to this review

Dear TonnaSteve, Thank you for choosing Hotel de Flandre and for sharing your experience on Tripadvisor. I am pleased that you enjoyed your stay in our annex building and hope to see you again soon. Best regards, Freija Wyffels More 

Townsville, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 4, 2015

A beautiful hotel, an old building done up with modern interior, moderns rooms and clean and modern bathrooms. Lovely bar room for drinks, however we didn't eat there so can't really comment on food. Service was good, the kind of service you get in chain hotels, they were polite, efficient etc. One of the best things would be the location,... More 

Was this review helpful? Yes 1
HoteldeFlandre, General Manager at Hotel de Flandre, responded to this review

Dear Alicia M, Thank you for choosing Hotel de Flandre and for sharing your experience. I am pleased that you enjoyed your stay and hope to see you again soon. Best regards, Freija Wyffels More 

Aylesbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 12, 2015

A fantastic hotel, great hospitality and lovely room. Staff were very accommodating especially when we struggled to find parking nearby and then to work the ticket machine. Definitely worth a stay when visiting Ghent.

Was this review helpful? Yes 1
HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear catherine_horrocks, Thank you for choosing to stay at Hotel de Flandre again, and for sharing your feedback. I will be sure to share your positive comments with the front desk associates. We look forward to your upcoming visit, and please do not hesitate to reach out if we can assist with any plans. Best regards Freija Wyffels More 

Almelo, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 8, 2015

bad experience. Room nr 4 , had hardly any heating. NO heating in bathroom,NO light in the shower.. The bed made terrible le noise Service tried hard, but had no permission to arrange anything on there on title. Overal disapointing. NOT worth the money

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HoteldeFlandre, Front Office Shiftleader at Hotel de Flandre, responded to this review

Dear luuk g, Thank you for sharing your feedback about your recent stay. I am happy to personally discuss your stay with you, and can be reached at Sarah@hoteldeflandre.be Best regards, Sarah Comhaire More 

Travelers are raving about these Ghent hotels

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 2, 2015

Booked this instead of nearby Marriott and we realised it was a mistake when waiting 20 minutes just to see a reception staff for check-in. We understood it's their midday lunch or off time but it is very rare to see a hotel that just stops working completely during this time. We booked one of their promo packages with a... More 

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HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear Chen W, Thank you for your feedback. I am sorry to hear that we did not meet your expectations, in regards to our staff not providing you with exceptional service. I would be happy to discuss your stay personally with you, and can be reached at freija@hoteldeflandre.be. Best regards, Freija Wyffels More 

Almere, The Netherlands
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 10, 2015

This is supposed to be a 4 star hotel but I would rate it maximum 3. Staff at reception was correct but showed no interest. We could only check-in after 3 and were given a map of the centre and send on our way. I don't mind if the room is not ready yet, but after a 3 hour drive... More 

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HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear Astlina, Thank you for your feedback. I am sorry to hear that we did not meet your expectations, in regards to our staff not providing you with exceptional service. I would be happy to discuss your stay personally with you, and can be reached at freija@hoteldeflandre.be. I look forward to speaking with you soon. Best regards, Freija Wyffels More 

Brussels, Belgium
Top Contributor
76 reviews 76 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 15, 2014

The room in the hotel was ok, but not more then that. The bathroom was also ok, but the douche wasn't real good, the water wasn't hot. The biggest disappointment was the breakfast, there wasn't a clean table when we arrived, the staff was looking around but didn't work a lot. It isn't pleasant to take a breakfast surrounded by... More 

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HoteldeFlandre, Front Office Manager at Hotel de Flandre, responded to this review

Dear Lukd, Thank you for your feedback on your recent stay at Hotel de Flandre. I appreciate all your feedback as we continuously strive to improve and better our hotel and services. I hope to have the opportunity to welcoming you back in the near future. Best regards, Freija Wyffels More 

Shellharbour, Australia
Top Contributor
63 reviews 63 reviews
11 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed November 16, 2014

Our room was not in the main building but in an outside courtyard, we got wet going to our room - not acceptable for a 4 star hotel. There were wooden floorboards that creaked all the time, instead of carpet. There was mould in the bathroom, dust quite thick on the bedside lamps, no fan in the bathroom, Air-conditioning did... More 

Was this review helpful? Yes 1
HoteldeFlandre, Manager at Hotel de Flandre, responded to this review

Dear GWJG, Thank you for your feedback. I am sorry to hear that we did not meet your expectations, in regards to the hotel rooms and service. I would be happy to discuss your stay personally with you, and can be reached at kristel@hoteldeflandre.be. Best regards, Kristel Cauterman More 

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