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Holiday Inn Gent Expo

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Maaltekouter 3, Ghent 9051, Belgium
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Holiday Inn Gent Expo
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Holiday Inn Gent Expo
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399 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Leyland, United Kingdom
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second stay at the Holiday Inn Ghent Expo using my reward points. I received all the benefits of a Platinum member including room upgrade (massive room). It is located just a couple of miles from Ghent centre and the tram stop is only 400 yards away (5 Euro return). The location is nice and quiet (weekend) so... More 

Was this review helpful? Yes
Malika C, Shiftleader Front Office at Holiday Inn Gent Expo, responded to this review

Dear Lizand30, I would like to thank you in the first place for being a loyal member of our IHG Rewards Club programme. By staying at hotels of our chain points are earned and can be used for free nights etc. Thank you for using these points at Holiday Inn Gent Expo and leaving us with a review afterwards. How... More 

London, United Kingdom
Level Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed recently on a stop over on the way to Holland. Hotel is quite nice and we have stayed here a few times before. The room was very nice and we were given free water, as the water in the room wasn't working and when it was we didn't fancy drinking it. We ordered room service and the food... More 

Was this review helpful? Yes
Malika C, Shiftleader Front Office at Holiday Inn Gent Expo, responded to this review

Dear Sa1gon, I would like to thank you for staying with us once again during your way to Holland. It is extremely important to us to receive feedback from guests to analyse their thoughts and take action when needed to improve both our service and product. Therefore I’d like to say thank you again for writing down a review about... More 

Altea, Spain
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 star hotel with perfect service, just a hell to find it on that famous loop in Ghent. It is indeed a special feeling to run around different times before you can find the hotel. The surroundings are just warfs.

Was this review helpful? Yes
Malika C, Shiftleader Front Office at Holiday Inn Gent Expo, responded to this review

Dear Esraduke, Thank you for taking the time to leave a review about your recent stay with us. It pleases me a lot to read about your stay being satisfying. We are well aware that our hotel can be hard to find due to the traffic situation. As mentioned in your review, the surrounding area of our hotel are warfs.... More 

Lisbon, Portugal
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel 3 nights, from June 4 to June 7 and must say it lived up to expectations. 4-star hotel, clean, with friendly employees always available to help. Medium-sized room, well equipped with LCD, ironing board, hair dryer, kettle with tea, coffee and hot chocolate. The WC is a little bit old. Breakfast is very good, selection... More 

Was this review helpful? Yes 1
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear Mr. Squareman First and foremost, thank you for your overal positive review. I’m glad you noticed the things that are important values to us, and we greatly appreciate you mentioning them here. The amenities you found in the room are one of the many things we provide to make our guests stay an enjoyable one. Breakfast is still the... More 

Faversham, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here to break the trip between the UK and Holland and found the hotel to be clean and comfortable, yes its hard to find but thats due to the "Loop" at the expo, switch off your satnav and use your eyes, its a lot easier to find that way. Breakfast served in the Atrium was good value and... More 

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear katysdaddy Thank you for taking the time to write a review about your stay in the Holiday Inn Gent Expo. It is indeed not the easiest way to follow, so we do indeed encourage guests to switch of their gps-systems. There is signage that should lead you directly to our hotel. Due to limitation by the city, we are... More 

Northampton, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

On a barely started industrial estate well outside of the town. Obviously the good people of Gent don't have a huge selection of eating places as the Ikea café,next door, was packed,right up until closing time. A meal there was 25€ cheaper than the hotel, and there was a better selection. Not going again.

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear g-blui Thank you for taking the time on writing a review about your recent stay at our hotel. In the near future a shopping centre and movie theatre will be built in our immediate area which will provide guests with more to do in this neighbourhoud. There is a tram stop just 200m away from the hotel which takes... More 

Galway, Ireland
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

I liked how you look out your window and your looking down at the breakfast area I loved the sausages and it is really cool how you can make your own orange juice very tidy and love the lifts the wi fi was the best wi fi ever

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear Marthamoy, Thank you for taking you time to write about your recent stay in Holiday Inn Gent Expo. I’m really happy to read that you liked the view from your window. We also try to offer our guests a wide variety of fresh products at our breakfast buffet, since that is the most important meal of the day. Once... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

On our family road trip we spent an afternoon and night in ghent. The hotel was better than I was expecting staff friendly accommodation was spotless. The tram station was 300 meters from the main entrance and what a town,would highly recommend both the hotel and the town. We shall be going back.

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear KReynolds9, Many thanks for scoring us 5 out of 5 stars on your recent stay. I am delighted you did enjoy the historic town of Ghent and could easy visit it with the tram nearby. This is definitely one of our benefits since a tram stop is only a few walks away. I must say it’s a pleasure to... More 

Greece
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed May 27, 2015

It is far from the city centre BUT near the expo. Outdated rooms, too expensive for what they offer. Felt a bit dirty although thoroughly cleaned. Wall insulation is insufficient; I would hear everything. Plenty of parking space, free of charge for the residents, Breakfast is good enough but not something special. Staff is helpful.

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear Mr ZPtraveller, Thank you for taking the time to write a review about your recent stay in Holiday Inn Gent Expo. We are not located in the city center but only 5 minutes walking from the hotel you can find the tram station with a direct line too the center. As you mentioned, there is not a lot to... More 

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Salford, United Kingdom
Level Contributor
9 reviews
5 of 5 stars Reviewed May 26, 2015

I stayed there for business purposes. very happy with its services, very friendly and helpful staff. Very generous option for breakfast. Although the hotel is not in the city center, it very closed to IKEA and tram station.

Was this review helpful? Yes
genthotelier, General Manager at Holiday Inn Gent Expo, responded to this review

Dear Mr Ron Dennis, Thank you for your time to write a review about your recent stay in Holiday Inn Gent Expo. We are happy to read that you appreciate our services and the helpful staff. We also try to offer our guests a wide variety of fresh products at our breakfast buffet, seen that this is the most important... More 

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