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All 37 Ghent hotels

Ibis Gent Centrum Opera

2.0 of 5 Hotel   |   Nederkouter 24-26, Ghent 9000, Belgium
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Ibis Gent Centrum Opera
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68%
Ranked #14 of 37 hotels in Ghent
A recent review
3 of 5 stars reviewed 1 week ago
Brian A Maidstone, United Kingdom
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469 people have reviewed this hotel

Traveler rating
    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed June 23, 2014

I travel a lot recently and last week I had to visit the university of Ghent and I stayed in the Ibis Centrum Opera. I think it was the worst decision I have ever made. INCOMPETENT, unpolite (I would say RUDE) staffs, the dirty bathroom, very poor service and prices from the Moon. I am not a challenging guest, I... More

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Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

West Chester, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 20, 2014

The hotel staff here is extremely unaccommodating. One member in particular, Urgo, even went as far as to refuse to print a two page paper for me even after I offered to pay extra for it. They caused our trip to be inconvenienced and because of him I will never be staying at another one of these hotels again. I... More

Was this review helpful? Yes 1
Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

We thank you for having taken the time to write to us following your stay at ibis Gent Centrum Opera. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present... More

Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2014

For business i always prefer to stay in a Ibis hotel. Their concept really suits me, good staff, nice and clean rooms, good beds and breakfast and always a decent working wifi. This hotel is near the center of Gent (korenmarkt) where you can find some good restaurants. As always for an Ibis: good value for money.

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Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear guests, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Greensboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

Everything about this hotel was just fine except for the thin walls, which unfortunately kept me from sleeping. The location was great! The tram stops directly in front of the hotel so you can't beat that. If you don't want to take the tram it is not a far walk to the train station when you arrive in Gent. There... More

Was this review helpful? Yes
Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear guests, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

I really this hotel cause it is in downtown of Gent close to everything you can accuatly walk to the city and do shop and walk, the break fast is so yummy, the people are very polite and nice, the city is very cozy with many pubs and stores, I defily will come back there one day, also I recommend... More

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Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear Marcos, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Wimborne Minster, United Kingdom
Top Contributor
286 reviews 286 reviews
111 hotel reviews
277 helpful votes 277 helpful votes
4 of 5 stars Reviewed May 19, 2014

We’d planned a budget Easter break to Ghent and were expecting a cheap and cheerful Ibis, especially for 65 Euro with breakfast per night, but this particular one was surprisingly good. With only hand luggage, the Ibis was an easy 20-25 minute walk from Ghent St Pieters station. We could have taken a tram, but the directions from the station... More

Was this review helpful? Yes 1
Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear Testla, Thank you very much for your kind remarks and compliments. It's always a pleasure to get feedback from our guests and to read about the great experience you had in Gent while staying in our hotel. I hope your "surprise' inspired you to discover more of our city or even other Ibis hotels all over Europe. I will... More

Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 18, 2014

I found the quality of the hotel to be quite good. The rooms are small, but clean. The hotel is a bit of a walk from the center (so that you know). I liked the service- the receptionist was very friendly and helped me a lot with early check-in. Definitely recommend for a stay at this charming city.

Was this review helpful? Yes
Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

seremban
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2014

1-walking distance to Graslei and shopping places 2-in front of tram-Easy to go everywhere 3-reception kind n nice-help me with Euro adapter, call taxi,keep baggage after checkout 4-breakfast:€12-reasonable with danish pastry.croissant.toast.omellette.coffee.tea.juice.yoghurt.cereal.nuts.raisins.I am Muslim but still can eat things without meat.pork.liqour here.

Was this review helpful? Yes
Stephan V, General Manager at Ibis Gent Centrum Opera, responded to this review

Dear Seremban, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Ibis Gent Centrum Opera

Address: Nederkouter 24-26, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Gent Centrum Opera 2*
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Also Known As:
Ibis Gent Centrum Opera Hotel Ghent
Ibis Hotel Ghent
Accor Gent Centrum Opera

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ibis Gent Centrum Opera hotel is in the historic city centre of Ghent, within the immediate proximity of the historical monuments of the city (opera house, museum, abbey, chateau) and a few steps from the Exhibition Centre and Convention Centre. Book one of our 134 rooms (including 3 adapted for guests with limited mobility) and make use of the hotel amenities we offer, a meeting room, 24 hour bar, WiFi Internet access and undercover pay parking. The historical city of Bruges is only 50 km away. ... more   less 
Number of rooms
134

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