First time a hotel did not want to rebook a reserved room to another day! Booked via hotels.com, payed €108 (instead of €130 direct) , felt sick the day of the stay and asked to be able to stay another day. After 2 telephones and 1 escalation, no flexibility was shown, a minimum of €100 had to be paid to... more

My wife and I stayed here for 2 nights in August ‘09 while traveling through Belgium and northern France. It is nicely located across the street from the Stad Huis, within sight of the watchtower, and a short walk to Kornmarkt. The Novotel is just a few doors away and would also be a good choice. The NH Ghent is... more

Stayed here for 3 nights and just got back. Excellent location for Ghent and only a short walk from chocolate shops, canals and resterauntes. We were in a twin bed room (no doubles left), very comfy and nice clean bedding. Good sized bathroom and great view from window. Food, like all over Ghent seemed to be quite expensive and we... more

Away on business again. Hotel has great location close to the centre of Gent (€7 taxi from station but probably cheaper by tram). Check in was quick and easy and I got upgraded to the executive floor (not sure how!). These rooms are sweet. Very comfortable double bed with nice linens, a sofa at the bottom of the bed for... more

Great service, fantastic room. You can upgrade your room for euro 10 and boy is it worth it. Staff were friendly and even couriered my wedding ring to me when I left it behind in the room. You cna hire bikes to see the area and the location cannot be beaten. We are 'flash packers' and this was one of... more

Closer to the Gent-Dampoort station than the main one (Gard-Saint-Pierre) but most trains stop at both. Very close to the centre. Excellent hotel even before a crisis occurred back home with the death of a close family member. Then the NH REALLY stepped up - placing phone calls for us; locating English-speaking operators etc, - and they didn't charge us... more

we stayed there for two nights from 16 to 18 sep. in a superior room. Amazing room, with an esplendid view to the belfry. Spacious, modern, nice decoration and superb location. you can also use the internet corner for free. the private parking is essential in old town. Although the room was in the first floor and facing the street,... more

This is a comfortable and quiet hotel and it competes very favourably with the much more expensive Marriot. Rooms are spacious and all our needs were well provided for: copious fluffy towels, mini-bar, effective air-con and a very comfy, large bed. Wi-fi is available but at a cost of 10 Euros for 3 hours. I deplore this practice of charging... more

Stayed here for about 6 months on a Mon to Fri basis, as you would expect from such a long stay the staff were very freindly and they all knew me by name. The standard rooms are good, clean, with plenty of space. The Exec rooms are really good, lots of space, seperate seating area and good sized work space.... more