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All 38 Ghent hotels

Novotel Gent Centrum

3.0 of 5 Hotel   |   Goudenleeuwplein 5, Ghent 9000, Belgium
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Novotel Gent Centrum
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79%
Ranked #8 of 38 hotels in Ghent
Certificate of Excellence 2013
A recent review
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524 people have reviewed this hotel

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160
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with my family for one night on a stop over in Ghent. The location was awesome, customer service was very good but the rooms a little basic. The hotel itself is in an amazing location and I am not sure it could get much better. Near all the tourists spots, lovely views, near restaurants and parking. It... More

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Oxford, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another lovely stay at the Novotel Centrum, Gent. Hotel is right in the centre of historic Gent. Great location for bars, restaurant, chocolate shops,etc. Hotel- very clean, rooms have plenty of space. Staff are all very pleasant and helpful. 2nd year of staying in this hotel. We will always use this hotel when we stay in Gent.

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

lymington
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed as part of a group. Excellent value for a comfortable room, good food and pleasant facilities. Staff were helpful and friendly. The hotel is In the centre and close to the Cathedral and canals which made exploring Ghent on foot easy.

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

Great Britain
Top Contributor
193 reviews 193 reviews
63 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice greeting at reception. Modern Room with a good bathroom and shower. Great position in the centre of Ghent with limited underground parking. The Cathedral is only a short distance away. A buffet breakfast with a variety of food on offer. It was a little difficult to get to the hotel if you followed our sat nav, as ours... More

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

Swadlincote, United Kingdom
Top Contributor
208 reviews 208 reviews
83 hotel reviews
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Good clean hotel in a very central location. Clean and tidy rooms and great to get a full English breakfast on the continent. Car park is very small and tight and needs to be booked in advance but is better than trying to find local parking. Getting to the hotel in a car requires running the gauntlet of bikes in... More

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has all you need, clean comfortable rooms, good breakfast and above all friendly service. We did not have dinner here because there are many restaurants nearby. Location could not be better right in the center of Gent. Parking under the hotel is convenient but small.

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review
Google Translation

Goede avond, Wij stellen uw opmerkingen over uw verblijf in Novotel Gent Centrum erg op prijs. Het is altijd prettig... More

Tromso, Norway
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Quality standard hotel, as expected from the NOVITEL chain of hotels. The hotel/room interiour is up-to-date, exactly similar to what you will find in other Novotel hotel chains. So being a loyal customer, you will feel homy :-). Good breakfast, and comfortable bed. Good location, but far from the train station, but right in the city center. The staff had... More

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good evening, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

Ashburn, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

I found the staff extremely friendly and helpful. The location was perfect for touring downtown Ghent. Room was large and comfortable. I would definitely stay here again. The breakfast buffet was disappointing, not because the food was poor, but it just felt like a breakfast buffet at an average hotel in the U.S. However, I found it difficult to find... More

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More

1 review
1 of 5 stars Reviewed March 7, 2014 via mobile

When we arrived I was pleasantly surprised at how nice the hotel looked. We had a nice size room, however when I bounced onto the bed I almost knocked myself out as the bed was so hard! It had a very thin, lumpy mattress which felt like a cheap sofa bed. It also had a separate toilet to bathroom which... More

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Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning sir, Thank you for taking the time to tell us about your experience at the Novotel Gent Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will take this up with my GM to prevent this from happening again. At Novotel, we strive to provide a... More

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Additional Information about Novotel Gent Centrum

Also Known As:
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel
Address: Goudenleeuwplein 5, Ghent 9000, Belgium
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Ghent
#9 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Gent Centrum 3*
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
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