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All 38 Ghent hotels

Novotel Gent Centrum

3.0 of 5 Hotel   |   Goudenleeuwplein 5, Ghent 9000, Belgium
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Novotel Gent Centrum
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Ranked #9 of 38 Hotels in Ghent
A recent review
4 of 5 stars reviewed 3 days ago
Wilfshaw Sedlescombe, United Kingdom
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661 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sedlescombe, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Clean and bright, right in the centre of town so easy for all attractions; good breakfast with a large range on offer for the kids and grown ups. Family of 4 stayed in 1 room with the sofa bed for the kids. We went during Christmas when the markets were on so being here meant everything was within walking distance.

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good afternoon, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Chesterfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The location couldn't be better. Right in the center of Gent. The rooms are basic , but clean and tidy but location more than makes up for it. The parking is difficult to find if you havnt been before as you have to drive up a pedestrian zone but there is plenty of monitored parking nearby which is much cheaper.... More 

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good afternoon, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Second time staying at the Novotel this time in December, hotel is very well situated for the Xmas market you come out of the door and the market is there. I would not bother with the hotel parking very tight for all but the smallest car and not a lot of spaces better off with the public underground car park... More 

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Amsterdam, The Netherlands
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and we only used the hotel to sleep. It is perfectly located in the centre of Gent with restaurants and bars at walking distance. The room was unexpectedly spacious and clean. The personal at the reception was friendly. There were construction works going on in the street to the hotel therefore we could not... More 

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Pleasant Prairie, Wisconsin
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location for exploring Ghent! Close to all the attractions and great restaurants. Did not try their restaurant since there are so many bakeries and restaurants in this neighborhood. Price was very reasonable, since I did book ahead of time online.

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Paris, France
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in the Novotel because other hotels we were looking at were already fully booked. The location of the hotel is good and despite it being centrally location, we found the room very quiet. We arrived early and wanted to check-in and leave our bags at reception. We were told that check-in prior to the room being ready was not... More 

Was this review helpful? Yes 1
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Gent Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am using Novotel whenever I can and this one is as good as it can be. Excellent location, pleasant staff and very compfy sleep over. Can't fault anything and will be back if I have to go back to Gent.

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good morning, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Contributor
14 reviews 14 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Stayed recently whilst on business, check in process was very smooth with the girls on reception being very helpful and welcoming. Room was fine with a good walk in shower and comfy bed. Breakfast was tasty with plenty of options for all, bar served a good selection of drinks with some nice Belgium beer on tap. Overall a good stay.

Was this review helpful? Yes
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Good afternoon, Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Kenton-on-Sea, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2014

Disappointing staff experience overall , with a couple of the reception girls surly and unfriendly . One was so inflexible (Lara if I recall) regarding items e.g. I wanted to pay more cash into my account than necessary , and this was too much for her as she insisted that I needed to pay the exact amount owing (not a... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this review

Godd motning mr. Edmond, Thank you for taking the time to tell us about your experience at the Novotel Gent Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Additional Information about Novotel Gent Centrum

Address: Goudenleeuwplein 5, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
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Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel
Hotel Style:
#7 Family Hotel in Ghent
#8 Business Hotel in Ghent
#9 Romantic Hotel in Ghent

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