We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 36 Ghent hotels »

Novotel Gent Centrum

3.0 of 5
Goudenleeuwplein 5, Ghent 9000, Belgium
Hotel amenities
Novotel Gent Centrum
Ranked #8 of 36 hotels in Ghent
4.0 of 5 stars 242 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

242 reviews from our community

    Trip type
Traveler rating
    49
    129
    46
    12
    6
Date Rating
Orem, Utah
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 2, 2012 NEW

This hotel is in a good location, even though the construction nearby made it a little difficult to find at first. Our room was nice and clean, but the a/c didn't work. Even when I politely complained at the front desk, nothing was done for us. The beds are very uncomfortable. Breakfast was included with our room rate, and we... More

Was this review helpful? Yes
See 4 more reviews by Aqua52 for Ghent
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
June 4, 2012

I would like to thank you for your comments after your stay.I am very sorry that our service didn't reach your expectations . I will discuss your comments with my team Best regards Emile Lannoy More

yorkshire
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2012

I like Novotels; the staff are multi-lingual, well-trained and helpful, the rooms are clean, the breakfasts are good value, (other meals are best eaten in more atmospheric surroundings) and some thought has gone into the lighting and artwork in the public areas. But what is the strong smell of sewage doing in reception ? Quite nauseating at check-in,9.45pm, less obvious... More

Was this review helpful? Yes
See 2 more reviews by glorialotty for Ghent
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
May 29, 2012

Many thanks for your comments . This will help us to improve our services in the future Best regards Emile Lannoy More

Bristol
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

We stayed in Gent on the 5th May 2012 to watch a football match (AA Gent v Kortjick). If you get off the train at St Pieters you need to get a cab to the hotel (€10) or fram Dam station, again it would be €10. The hotel is next to the main square and near lots of shops and... More

Was this review helpful? Yes
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
May 15, 2012

I would like to thank you for your comments after your stay in Novotel Gent. It will help us to improve our service in the future Best regards Emile Lannoy More

MD USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012

Love this hotel, but for its beds. Gent is a beautiful city and was our favorite stop in Belgium. The hotel is right in the heart of the city centre and an easy walk from the tram stop at St Nicholas Church. On foot we were easily able to access the canal, historic areas as well as the several museums... More

Was this review helpful? Yes
See 3 more reviews by ColleeninBaltimore for Ghent
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 25, 2012

I would like to thank you for your comments after your stay in Novotel Gent .I will share this with my team . Best regards Emile Lannoy More

Cork, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2012

The hotel is situation right in the centre of the medieval old town of Ghent. Prices are reasonable and it is a very standardised hotel. Breakfast is good and you will be eating your other meals elsewhere since Ghent is full of restaurants. Clean spacious rooms. I did not use the sa facility so cannot comment.

Was this review helpful? Yes
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 24, 2012

Many thanks for your comments , This will always help us to improve our services for the customer. Best regards Emile Lannoy More

Paris, France
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

We stayed here on a family trip to Ghent with our two children (6 and 9) -- the hotel is within easy walking distance of all the main sights in Ghent. It's a little difficult to access with the car as it is in the middle of a pedestrian zone, but there is a parking garage (which happened to be... More

Was this review helpful? Yes
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 24, 2012

I would like to thank you for your comments , that I will share with my team. Hope to see you soon again in Gent Best regards Emile Lannoy More

Swansea, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 15, 2012

My family and I stayed here for one night in April. The hotel's location was excellent, right in the centre of Gent, so easy reach to all the local shops, restaurants and bars. There was some building work going on outside the hotel but this did not affect us at all. The hotel has great facilities for a family. My... More

Was this review helpful? Yes
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 24, 2012

It is always a pleasure for me to have customers who are happy after their stay in Novotel Gent. Many thanks for your comments and best regards Emile Lannoy More

Ghent, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 1, 2012

I've stayed in the hotel a week. The hotel is in the centre of Ghent, so it is easy to reach all the main places of the city. Rooms were good and quite clean. Service have to be improved. Breakfast is good, but nothing special in comparison with other hotels of the same level. The most disturbing thing was a... More

Was this review helpful? Yes
See 3 more reviews by Lina L for Ghent
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 3, 2012

Thank you for taking the time to tell us about your experience at the Novotel Gent. I am sorry that your experience did not meet your expectations , please allow me to express my sincerest apologies. We appreciate your sharing your concerns , and it is our hope that you will give us the opportunity to better serve you in... More

England
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 1, 2012

The hotel is located in the heart of Gent's old city. This means that, if arriving by car, a GPS would be a good idea as the area around the hotel is full of pedestrian only areas, one-way streets and banned turns. Watch out for the many cyclists who seem to do as they please. There is an underground car... More

Was this review helpful? Yes
EMILE LANNOY, General Manager at Novotel Gent Centrum, responded to this review
April 3, 2012

We very much appreciate your comments after your stay in Novotel Gent. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations We look forward to welcoming you again at Novotel Gent Emile Lannoy More

Posted by an Accorhotels.com traveler
Folkestone, United Kingdom
1 review
5 of 5 stars Reviewed March 27, 2012

I have sayed at this hotel several times and find the staff friendly and efficient and the location perfect.

Was this review helpful? Yes

Travelers who viewed Novotel Gent Centrum also viewed

NH Gent Belfort
4.5 of 5 stars 259 Reviews
Ghent, East Flanders Province
Show Prices ABS:HotelCheckRates-d206724?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Marriott Ghent Hotel
4.5 of 5 stars 387 Reviews
Ghent, East Flanders Province
Show Prices ABS:HotelCheckRates-d647443?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Aparthotel Castelnou
4.5 of 5 stars 56 Reviews
Ghent, East Flanders Province
Show Prices ABS:HotelCheckRates-d536153?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 36 hotels in Ghent, ranked by popularity »

Been to Novotel Gent Centrum? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Novotel Gent Centrum

  • Novotel Hotel Ghent
  • Novotel Ghent
  • Ghent Novotel
Address: Goudenleeuwplein 5, Ghent 9000, Belgium
Price Range: PLN: $$

Owners: What's your side of the story?

If you own or manage Novotel Gent Centrum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Gent Centrum
Show the lowest price for this hotel (from our partners)
Show Prices