We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Gent Centrum

#10 of 39 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
Hoogpoort 52, Ghent 9000, Belgium
Hotel amenities
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Gent Centrum
View Map
Add Photo Write a Review

927 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Amsterdam, The Netherlands
2 reviews
3 of 5 stars Reviewed 1 week ago

We have stayed at several Novotel properties over the years and this one is looking very very tired. The entire premises can use a major overhaul. Even when we moved to a refurbished room, only the bathroom is refurbished. Unusual for a Novotel is the carpet in the room. Most of them have a laminated floor these days. The heating... More 

Helpful?
Thank Keshen M
Fred_De_Deken, General Manager at Novotel Gent Centrum, responded to this review

Many thanks for your reaction. Investments are done each year, lately our bar was transformed in the latest Gourmet Bar. Rooms are planned the coming months/years: bathrooms have been done 3 years ago, beds are replaced, now we must overhaul the bedroom. Nice to hear you appreciated the welcome feeling of our staff. Hope to meet you again in Ghent. More 

Nashville, Tennessee
Level Contributor
150 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located, almost too much though: with being at the very limit of the Centrum pedestrian zone, it was a bit challenging to find the entrance by car, not helped by the fact that construction and detours going on in town. However, the hotel is literally in the center of the Centrum, and you are few steps... More 

Helpful?
Thank DJinNashville
Fred_De_Deken, General Manager at Novotel Gent Centrum, responded to this review

Many thanks for your feedback. All the works in Ghent will make the city modern and goodlooking, even now it could be challenging to find your way. Reception is always ready to help. Central location is top to discover our beautiful city, and I'm happy to read our team was so welcoming. Hope to see you soon back. More 

London, United Kingdom
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i travelled during a very cold snap so this may be unfair but the heating was not really up to standard. It was very difficult to get the room warm but it was stuffy close to the heating fan. The rooms and the corridors need refreshing as everything looks very tired. Service at reception was good: efficient, friendly and calm.

Helpful?
1 Thank KandEilidh
Fred_De_Deken, General Manager at Novotel Gent Centrum, responded to this review

Many thanks for your review. We invest every year in our hotel. In 2015 we renovated completely our bar, which becomes a beautiful Gourmet Bar. Also the bedding has fully been replaced. Rooms and corridors are planned in the coming months/years. Great to read the welcome feeling our teams try to give to guests. Welcome back in Ghent. More 

Thessaloniki, Greece
Level Contributor
84 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there just for one night during a music festival in July. The city was crowded and beautiful although it was raining. The room was a typical novotel room. The breakfast was excellent with belgian waffles ready to make. The reception was very friendly. This is the best family hotel in Ghent for sure. Highly recommended to everyone.

Helpful?
Thank georgios123
Athens, Greece
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed January 3, 2016

as far as location goes you can't do better than that. Ghent is a very beautiful place and staying there you won't have much trouble experiencing it. room was comfortable and clean. check in very quick. breakfast was plenty -you could even make your own waffle- but didn't look that appetising all in all. preety much we got what we... More 

Helpful?
Thank Eleni S
London, United Kingdom
Level Contributor
87 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Comfortable, great location and staff very friendly. Fantastic for the Christmas Market and just a short walk to everything. Well worth staying here... My third trip to Ghent and my second visit to this hotel. Nothing else to say, just need to reach my 200 character min which is way too much TA!

Helpful?
Thank BoycieUK
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015

Novotel Ghent Centrum is very comfortable!! The breakfast is delicious. Ghent is a beautiful city and the hotel is in the center so you can visit the monuments and go to restaurants by foot. A good restaurant near the hotel is Balls and Glory.

Helpful?
Thank ana catarina O
Luxembourg City, Luxembourg
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 26, 2015

This hotel is located just behind the cathedral of Gent. Even it was difficult to get there by car I enjoyed the stay there so much. I liked very much the hotel, the bar was really good, the room was well equipped and maintained. Maybe some renovation would be nice but not necessary. The service is excellent, the staff at... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank DonCeci
London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 26, 2015

Stayed there for three nights over the Christmas period with my family (2 adults and 2 children) and we loved the city and the hotel. The location is perfect, pretty much everything is a short walk away (sights, restaurants, coffee shops, super markets, shops etc). The hotel is located right at the heart of the city. We stayed at the... More 

Helpful?
1 Thank Rick J
Northants
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 18, 2015

Located next to the Christmas market and ice rink. Car park in basement convenient. Staff very helpful. Good selection at breakfast. Rooms not the largest in the chain but adequate. Poor foam pillows.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Bertie525
Questions? Get answers from hotel staff and past guests. Ask a question

199 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (132)
Viewed
View from room (6)
Viewed
Hotel & grounds (23)
Viewed
Room/suite (16)
Viewed
Dining (7)
Viewed
Family/play areas (1)
Viewed
Bathroom (3)
Viewed
Pool/beach area (6)
Viewed
Other (70)

Management photos: Courtesy of the property manager

Viewed
All management photos (67)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (22)
Viewed
Business center/function rooms (4)
Viewed
Bathroom (2)
Viewed
Room/suite (12)
Viewed
Dining (9)
Viewed
Other (13)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Ghent hotels
0.2 mi away
Ibis Gent Centrum St-Baafs Kathedraal
0.1 mi away
NH Gent Belfort
NH Gent Belfort
#8 of 39 in Ghent
4.0 of 5 stars 1,526 reviews
0.4 mi away
Sandton Grand Hotel Reylof
Show Prices
Show Prices
Show Prices
0.2 mi away
Marriott Ghent Hotel
1.3 mi away
Hotel Carlton
Hotel Carlton
#1 of 39 in Ghent
4.5 of 5 stars 396 reviews
0.2 mi away
Hotel Harmony
Hotel Harmony
#3 of 39 in Ghent
4.5 of 5 stars 717 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay