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All 21 Liege hotels

Crowne Plaza Liege

5.0 of 5 Hotel   |   Mont Saint-Martin 9-11, Liege 4000, Belgium
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77%
Ranked #2 of 21 hotels in Liege
Certificate of Excellence 2013
A recent review
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335 people have reviewed this hotel

Traveler rating
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    33
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    10
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, England
Top Contributor
66 reviews 66 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week when attending a conference. The entrance, dining areas and some suites are in a historic building on the top of a hill, then most rooms were in a modern building down the hill forming an enclosed square facing the old part. The room was large, modern and with all facilities that could be expected,... More

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Portland, Connecticut
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very nice. The rooms are modern and comfortable. Only complaint is no shampoo was provided, just soaps??? The gym looked nice especially the pool so I wish I had had a chance to use them. For the price it's a great place to stay.

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Antwerp, Belgium
1 review
2 of 5 stars Reviewed March 11, 2014

The venue and location of this hotel are good and the staff are friendly. I really wonder if this hotel should be listed as a five star hotel as there are some serious issues. We had to change rooms 3 times during a 2 days stay. Our first room was in the basement. After paying an upgrade of 20 EUR... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Anita V, Thank you for your feedback regarding your recent visit at our hotel. We are sincerely sorry to read about your negative experience particularly with the internet connection and with breakfast. Your comments are being shared with the hotel management and appropriate action will be taken. We take all comments into consideration and welcome any opportunity to improve.... More

Herzliya, Tel Aviv, Israel
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2014

Truly enjoyed the Crowne Plaza, Liege - great location, an old building full opf character, wonderful views (from the top level bar & brasserie) and superb service. Alicia -- at the reception was among the best I've ever had teh pleasure to get service from. Room was spacious, modern and clean. Bathroom - efficient and nice with both a bath... More

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Manorbier, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 4, 2014

A relatively new hotel offering great accommodation in good quality rooms. The building is well situated in Liege and wrapped by the façade of an interesting old castle. You enter at the top and go down to the rooms. Views from the restaurant area are great when its not raining! Staff were courteous but a little chaotic at times, but... More

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Rotterdam, The Netherlands
Top Contributor
60 reviews 60 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 9, 2014

The venue itself has plenty of charm. I visited some of the suite and some of them are really stunning and so are some corners of the historic mansion. Also, you get some views from the restaurant and some of the rooms. However, there are some issues with this hotel. The main one is the personnel, the attitude and approach... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear RTM_wanderer , Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2014

I'm a frequent travelers in the crowne-plaza but also in this hotel as the average quality of hotels are very average in this city. I want to summarise some of the issues i'm facing very often: - Check in / check out: many mistakes in the invoicing, people are not very well training for this standing, difficulties to check-in with... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Stephcra, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

Our experience here was overall pretty average. We had just stayed at the Crowne Plaza Amsterdam City Center and they set the bar very high-Crowne Plaza Liege did not match this unfortunately. As Gold status members, in other hotels we have always been upgraded and given "perks". Here, they did not seem to care or offer anything to loyalty members.... More

Was this review helpful? Yes 2
Athens
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed December 15, 2013

We stayed there for one Saturday night. The building itself is very interesting, old parts have been fabulously restored and the newly built parts are also pleasant. The room we stayed was very spacious and the only issue we found is that the wi-fi network was not reachable from the room.

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Zurich, Switzerland
Top Contributor
62 reviews 62 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed December 4, 2013

We will not stay here again,a word from platinum member of your chain. Rooms given was next to bar,very noisy and later had loud music till 2 am. We called reception at 11 pm ,12 am,1 am and complained about loud music,noisy room.No manager was available to talk to us then & when I went down at 2.30 am,reception had... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear vishokeenda, Thank you for taking the time to provide us with your feedback. Please accept our apologies for the shortfalls you experienced during your recent stay. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have sent you a private message... More

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Additional Information about Crowne Plaza Liege

Address: Mont Saint-Martin 9-11, Liege 4000, Belgium
Phone Number:
Location: Belgium > Wallonia > The Ardennes > Liege Province > Liege
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 21 hotels in Liege
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Liege 5*
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