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Crowne Plaza Liege

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Mont Saint-Martin 9-11, Liege 4000, Belgium
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Crowne Plaza Liege
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524 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (124)
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Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel while on my way back from Europe to UK. In short, it's a pleasant hotel, spacious rooms but breakfast wasn't impressive at all for Belgian standards, this can surely be improved. The staff was friendly, they do help or try to help when you ask them. The view from the windows are stunning. Crown plaza... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Good evening Shehzad K, Thank you for leaving a review about our hotel. Thank you for mentioning our staff. We’re looking forward to seeing you again. Best Regards. Emilie Lejeune, Guest Relations More 

Frankfurt, Germany
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable stay but lack of 5 Star service experience for the price we paid. Executive Club lounge was permanently closed without proper compensation. Housekeeping and Frontdesk staff not up to 5 star expectation. Expensive but pleasant stay.

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Lortzing, First of all, we would like to thank you for choosing our hotel & for your loyalty to IHG. We appreciate the opinions of our customers and we thank you for your relevant thoughts. We regret your dissatisfaction.Your comments have been documented and will be forwarded to the appropriate service for future consideration. I would like to talk... More 

Hemel Hempstead, United Kingdom
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Comfortable well run, beautiful hotel. Really enjoyed my short stay here. Impressed with the small touches, birdsong piped in the toilets, heated floor in the bathroom. Comfortable beds, in fact no issues at all. Good pressure in the showers too.

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Kevin, Thank you for your comment. We are happy to read that you loved our hotel. We hope to see you again in the Crowne Plaza Liège. Regards, Emilie Lejeune Guest Relations More 

Belleair, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were apprehensive about staying at another Crown Plaza. The last few experiences in the US were not remarkable. (to be kind) We walked in to a remarkable experience, the staff was great and the rooms were as big or bigger and better than any in the US that we had experienced. The hotel is actually connected to an old... More 

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Jack B, First of all, we would like to thank you for your loyalty to IHG. Thank you so much for your great comment, we are very happy to see that you enjoyed your stay with us. Don't hesitate to contact us directly - reservations@crowneplazaliege.be - to make a future reservation. Kindest Regards from Liège. Emilie Lejeune Guest Relations More 

London, Ontario, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 25, 2015

The Crown Plaza was up to its usual standard but I must say that I was not impressed with Liege, Belgium and will not likely return unless there's some compelling reason. The city seemed old and tired and there weren't many smiles on the faces we saw.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Peter, Thank you very much for your comment. We hope that you will have a compelling reason to come back in Liege so that to welcome you again in our hotel. Regards, Emilie Lejeune, Guest Relations More 

Cary, North Carolina
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 24, 2015

Was not expecting a great stay but this hotel is excellent. Updated throughout in chic euro style. Very comfortable and spotless room. Staff were wonderful. Ok. So I got to give some advice to the management.... This hotel would be 5/5 if not for the thick, crunchy, non-breathing plastic sheeting under the bed sheets. What the heck???? Man of my... More 

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Gotmilkpal, Thank you very much for your comment. We are very happy to read that you enjoyed your stay with us. Thank you also for your relevant point regarding the bed mattress. Best regards from Liège. Emilie Lejeune Guest relations More 

Belgium
1 review
5 of 5 stars Reviewed May 7, 2015

I were there for 1 night and i really enjoyed the hotel. Especially the service of the receptionist Emilie which was very kind. I really recommend this hotel. This hotel was very clean and the foot/service is excellent.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear guest, Thank you very much for your comment and your recommandation. Hope to see you soon in our hotel, Nice day, Emilie Lejeune Guest Relations More 

Ruddervoorde, Belgium
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 4, 2015

I was stayed at this hotel during the Transport & Logistics fair end of April 2014. The room was clean. Unfortunately, we did not have a nice view from our room. We did have coffee, tea, hot coco and a bottle of water at our disposal which was very nice. The bathroom was spacious and clean, but it did show... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Haissi, Thank you for leaving this great review. We are happy touched that you had such a wonderful experience in at our hotel. We’re looking forward to seeing you again. Best Regards. Crowne Plaza Liège Team More 

England
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 2, 2015

A wonderful modern city hotel incorporating two fine old buildings. The check in staff were pleasant, friendly and efficient. The room was beautifully furnished and appointed, with a superb modern bathroom. The only meal taken in the hotel was breakfast, which was exceptional. Delicious food, good service.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear StowawayEngland, Thank you for taking the time to post a review on Crowne Plaza Liège. I am pleased to hear you enjoyed your stay with us and we hope to see you in the near future and make your stay another memorable one. Kind regards, Emilie Lejeune, Guest Relations More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 1, 2015

Centrally located near the main square, this hotel is a good mix of history (ancient wall remains) and a modern wing. The room is newly renovated and spacious. The lobby is on 7th floor with a lovely bar and live music performance. I would strongly recommend this hotel.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Cstan108, Thank you very much for your stay in our hotel and for writing this review. We look forward to welcome you back in the future! With kind regards, Emilie Lejeune Guest Relations More 

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