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Crowne Plaza Liege

5.0 of 5 Mont Saint-Martin 9-11, Liege 4000, Belgium
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Crowne Plaza Liege
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Crowne Plaza Liege
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435 reviews from our community

Traveler rating
    156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Nijmegen, The Netherlands
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel in historic area of Liege, although i must say that on our way to the hotel we bumped into a few people doing drugs on the street, bus this has nothing to do with the hotel. The hotel gives a grand impression from the outside and the rooms are beautiful, nicely decorated and big with comfortable beds. The... More 

Was this review helpful? Yes 2
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Miss Yvy, Thanks a lot for your comment. We are very happy to see that your stay with us was great. Best Regards from Liège, Emilie Lejeune, Guest Relations More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff and good valet service Clean, cosy hotel with big rooms and very nice bathroom Great breakfast buffet Unfortunately the spa was way to crowded (too small for such a big hotel?) I strongly recommend the restaurant (Selys)

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Charlottevb, Thanks a lot for your comment. We are very happy to see that your stay with us was great. Best Regards from Liège, Emilie Lejeune, Guest Relations. More 

Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 nights at this hotel while attending a conference in Liege. Location is fantastic, the rooms are really spacious and comfortable, and the breakfast buffet is rather good. My room was a bit noisy, I could hear people in the corridor and since my window faced a side street I also got some noise from that. Didn't stop me... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Michoverde, Thanks a lot for your comment. We are very happy to see that your stay with us was great. Thank you for your recommendations, our breakfast buffet will soon be improved Best Regards from Liège, The Crowne Plaza Liège Team. More 

Belgium
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place, quiet environment. Got upgrade to 2 exec rooms. Caring valet personnel. Good value for price paid. Room personnel should not enter in the room on Sunday morning at 9 am. We desperately looked for the Nespresso patches in both rooms .... they were forgotten. But definitely good place to shop the city.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Dominique D. Thank you for sharing your experience from your recent stay at the Crowne Plaza Liège. We're looking forward to seeing you again. Best regards. Emilie Lejeune Guest Relations More 

Orange County, California
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 10, 2014

Born in Liege and now living in the U.S. I know Liege like the back of my hand and visit my family who still lives there several times a year. I always stay at the Crowne Plaza as it is by far the best hotel in town; I mean bar none... The older part of the hotel, situated in the... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Christophe G, First of all, we would like to thank you for your Platinium IHG member status and being a faithful customer at Crowne Plaza Liège. Next time you come, please have a contact with the manager on duty if you wish to, he’s available to help you during your stay. We look forward to seeing you again in... More 

Antwerp, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

I booked Crowne Plaza Liege because I was offered a voucher for the Osmose Wellness. Our impressions of the hotel were good: you enter a beautiful hotel lobby. The hotel has a modern and clean impression. Upon check-in 30 Euro extra was charged then originally confirmed in our reservation. When I told the receptionists it was quiet 'misleading' I received... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear e_d_hondt, Thank you for taking time to write an opinion about our hotel on Tripadvisor. We are once again sorry for the error on your reservation, we are pleased that our reception staff could find a solution to meet your expectations. We're looking forward to seeing you again. Best regards, Emilie Lejeune, Guest Relations More 

Heist-op-den-Berg, Belgium
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 9, 2014

With three girlfriends we visited the Crowne Plaza with a Bongobon. The hotel is very fancy and the reception was very friendly. The valet service is a bonus as there is no real parking space nearby. The room and bathroom were large and clean. The wellness centre is not that big and there was no room left for massages. It... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Danii1610, Thank you for sharing your experience from your recent stay at the Crowne Plaza Liège. I will share your kind words with our staff. Don't hesitate to come back in Liège for the Christmas Market in December, we have a lot of Winter Offers. Kindest Regards, Emilie Lejeune, Guest Relations. More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 27, 2014

We stayed for a weekend and really we were expecting way more... no access for the lounge the 2 nights and worst not even a real explanation why was closed... only a sign on the door that was not avaiable... and in the reception they said was rented for private use... also no nice to arrive to the room and... More 

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Claudia GG., We regret your dissatisfaction. Your comments have been documented and forwarded to the appropriate department managers to bring improvements. Thank you for taking the time to write about our hotel. Best regards from Liège, Crowne Plaza Team More 

Washington State
Top Contributor
111 reviews 111 reviews
44 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 13, 2014

This was the second time we've stayed at the Crowne Plaza, Liege and again, we had an exceptional experience. The hotel and rooms are beautiful! We were there the first time, four years earlier and we worried that our first stay raised our expectations and that we might be let down, as it sometimes happens when expectations are set high.... More 

Was this review helpful? Yes 1
MC0107, Responsable relations clients at Crowne Plaza Liege, responded to this review

Good morning "MJWORK", thank you for your review. You come back to us whenever you want, we will be happy to see you for the third time in our hotel. Don't hesitate to contact us directly; Nicolas, from the reservation department will be happy to give you an excellent offer. Sincerely, The Crowne Plaza Team More 

Clearwater, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed October 6, 2014

We have just returned from a long awaited weekend in Liege. One of our members contacted the Crowne Plaza Hotel and booked 8 rooms for our party. He was assured that the booking had been made and his credit care details were taken. With no e-mailed confirmation he called once again to confirm that the booking had been made and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear tpdkeel, Thank you for taking the time to share your feedback with us. It has always been our goal to provide excellent guest experiences however it is regretful that this stay did not live up to standards due to the level of service received from our hotel staff. This is definitely not reflective of what we pride ourselves for... More 

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Additional Information about Crowne Plaza Liege

Address: Mont Saint-Martin 9-11, Liege 4000, Belgium
Phone Number:
Location: Belgium > Wallonia > The Ardennes > Liege Province > Liege
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Liege 5*
Number of rooms: 120
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