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Crowne Plaza Liege

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Mont Saint-Martin 9-11, Liege 4000, Belgium
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Crowne Plaza Liege
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Crowne Plaza Liege
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542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (542)
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    (124)
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Oxford, United Kingdom
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Actually stayed in April ...was a really good experience as the hotel is perched on the steep slope in town so has interesting levels. Very helpful staff, who take care of parking offsite - and a very good restaurant. Well worth choosing if you are in this part of Belgium

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Davidjm23, Thank you so much for your great comment about our hotel & our staff. We are very happy to see that you enjoyed your recent stay at the Crowne Plaza Liège. We hope to see again. Regards, Emilie Lejeune Guest Relations More 

Eagle, Wisconsin
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Lovely place, great location. There is a modern wing and of course the original mansion. Lovely terraces, good food, basement "La Cave" is a must see... The club lounge doesn't seem to have much going on. People are really friendly and helpful.

Was this review helpful? Yes
CP4000, Responsable relations clients at Crowne Plaza Liege, responded to this review

Dear Victoria A, First of all, we would like to thank you for your great review & for mentioning our staff. We are very happy to read that you enjoyed your stay with us. We will be honoured to welcome you again at the Crowne Plaza Liège. Kindest Regards, Emilie Lejeune Guest Relations More 

Philadelphia, Pennsylvania
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a business trip. The location is very good and that was my main concern. The rate was OK and the staff was friendly and helpful. The hotel is clean, comfortable and pleasant. The rooms are large for European standards and the restaurant was decent. This Crowne Plaza hotel did not disappoint. I would definitely stay here again.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear GuitarPlayer2006, Thank you so much for your great comment about our hotel & our staff. We are very happy to see that you enjoyed your recent stay at the Crowne Plaza Liège. We hope to see again. Kind regards, Emilie Lejeune Guest Relations More 

Elmira
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very unique hotel , built into a small castle , rooms and staff excellent , but the gem of this hotel is their restaurant called " Les Selys " , it's expensive but totally worth it , if it's a nice evening sit outside . Very nice free breakfast and an above average work out room

Was this review helpful? Yes
marjorie p, Front Office Manager at Crowne Plaza Liege, responded to this review

Dear Guest, Thank you for your five star. I am pleased that you enjoyed the hotel and the restaurant in particular. It is so pleasing for us to see our hard work in the service and food provided has created a great experience for you. I do hope you will contact me on your next visit to Liege as I... More 

Liege, Belgium
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went there with a coupon from Weekendesk and we had a really nice weekend. We enjoyed the spa of the hotel and had a really good night sleep. The hotel is very clean, confortable and the personel is very nice and really helpful. There is also two restaurant inside the hotel, one of them being a gastronomic restaurant.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Mr. Gaumais, We would like to thank you for your great review about our hotel. We are delighted to read that you enjoyed your time with us. We hope to see you soon in Liège! Kind Regards, Emilie Lejeune Guest Relations More 

Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 12, 2015

I stayed at this hotel while on my way back from Europe to UK. In short, it's a pleasant hotel, spacious rooms but breakfast wasn't impressive at all for Belgian standards, this can surely be improved. The staff was friendly, they do help or try to help when you ask them. The view from the windows are stunning. Crown plaza... More 

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Good evening Shehzad K, Thank you for leaving a review about our hotel. Thank you for mentioning our staff. We’re looking forward to seeing you again. Best Regards. Emilie Lejeune, Guest Relations More 

Frankfurt, Germany
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed June 10, 2015

Comfortable stay but lack of 5 Star service experience for the price we paid. Executive Club lounge was permanently closed without proper compensation. Housekeeping and Frontdesk staff not up to 5 star expectation. Expensive but pleasant stay.

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Lortzing, First of all, we would like to thank you for choosing our hotel & for your loyalty to IHG. We appreciate the opinions of our customers and we thank you for your relevant thoughts. We regret your dissatisfaction.Your comments have been documented and will be forwarded to the appropriate service for future consideration. I would like to talk... More 

Hemel Hempstead, United Kingdom
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

Comfortable well run, beautiful hotel. Really enjoyed my short stay here. Impressed with the small touches, birdsong piped in the toilets, heated floor in the bathroom. Comfortable beds, in fact no issues at all. Good pressure in the showers too.

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Kevin, Thank you for your comment. We are happy to read that you loved our hotel. We hope to see you again in the Crowne Plaza Liège. Regards, Emilie Lejeune Guest Relations More 

Belleair, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

We were apprehensive about staying at another Crown Plaza. The last few experiences in the US were not remarkable. (to be kind) We walked in to a remarkable experience, the staff was great and the rooms were as big or bigger and better than any in the US that we had experienced. The hotel is actually connected to an old... More 

Was this review helpful? Yes 1
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Jack B, First of all, we would like to thank you for your loyalty to IHG. Thank you so much for your great comment, we are very happy to see that you enjoyed your stay with us. Don't hesitate to contact us directly - reservations@crowneplazaliege.be - to make a future reservation. Kindest Regards from Liège. Emilie Lejeune Guest Relations More 

London, Ontario, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 25, 2015

The Crown Plaza was up to its usual standard but I must say that I was not impressed with Liege, Belgium and will not likely return unless there's some compelling reason. The city seemed old and tired and there weren't many smiles on the faces we saw.

Was this review helpful? Yes
CP4000, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Peter, Thank you very much for your comment. We hope that you will have a compelling reason to come back in Liege so that to welcome you again in our hotel. Regards, Emilie Lejeune, Guest Relations More 

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