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All 20 Liege hotels

Crowne Plaza Liege

5.0 of 5 Hotel   |   Mont Saint-Martin 9-11, Liege 4000, Belgium
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76%
Ranked #2 of 20 hotels in Liege
A recent review
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  • Reviews (391)
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391 people have reviewed this hotel

Traveler rating
    150
    148
    43
    38
    12
See reviews for
32
198
10
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked a room in this hotel for a romantic night and spent 260 € to get a suite. What a disappointment.. The so called suite was a large room with 2 (why 2 ?) queen size beds, and an attached room that did not fit at all with the rest of the room, equipped with a TV screen, a... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Fabouu, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied with the room... More

Surf City USA
Top Contributor
283 reviews 283 reviews
77 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is sort of grafted onto the side of a castle-like building, perched on a hillside in central Liege. The street entrance (easy to miss) is on the seventh floor. A breakfast room/restaurant is off the main lobby. Rooftop dining & patios are on the same floor. These seem very popular gathering spots for guests & locals alike. The... More

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Berlin, Germany
2 reviews
1 of 5 stars Reviewed 5 weeks ago

unfortunately a terrible stay with terrible service (people seemed unskilled and uninterested in service. Some could not even speak English).. Extras that were booked (club room) were refused or ignored, no refund or apology. Wrote a very detailed feedback to hotel, but was not published by hotel. Unfortunaltey cannot recommend this hotel at all. Wifi was offered in theory but... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Sabine1005, Thank you for taking the time to post a review of our property. We sincerely apologize for the experience you had and any inconvenience you may have encountered during your stay. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We spent 2 nights with 2 teenage children in a junior suite. All the beds were in the same room and the "tv room" was strange and the tv did not work... The room was dark and it is unusual with plastic sheets..the spa is small and with flaws at the cost of 15 EUR. The Hamam and the showers... More

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IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Marianne H, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I apologize for the inconvenience the room assigned to you may have caused. It is always hugely motivating when one takes the time and trouble to acknowledge or... More

Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 25, 2014

The best hotel in liege it may be but it is far from the quoted 5 star. The quality of furniture, decorating and detail in the service is no more than a business hotel. Pleasant staff and the stay pleasant enough but the current rating does not manage expectations. Restaurants are good but service slow.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Martyn N, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve... More

Poole
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

We stayed for only one night last weekend. A shame as the hotel is fantastic and the staff great. Not to mention the room we were given, which was fantastic! Our only regret was that didn't spend more time there - we will rectify that next time!

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

Nice hotel and nice prices during july. Nice beds and perfect rooms thinks my daughter! Reala god food at the restaurant and always nice personal. Suits us just fine. ................................................................

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Antwerp, Belgium
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 23, 2014

We stayed in this hotel last weekend for our first wedding anniversary. We had booked a suite as it was a special occasion. When we arrived, the receptionist seemed confused as she said there were three reservations under our name. When this was eventually resolved, we were given the key to our room, without any information on breakfast, use of... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear Jellybabyantwerp, Thank you for your recent stay with us and reviewing our property. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More

Rome, Italy
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 7, 2014

I consider my self as a frequent customer of this hotel that I selected since its opening about three years ago if I am not wrong. Last time that I stayed there I was surprised and differently than than in the past charged for the fitness and pool entrance (15 euro per day) !! These services were always free since... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Liege, responded to this review

Dear rdipilato, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

Lichfield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 30, 2014

We stayed here as a family break with our 18 month old daughter and the staff were really friendly despite a very obvious language barrier with my rusty French and the staffs slightly better english we managed to muddle through but i dont think they get many English speaking guests on a regular basis. The rooms were a good size... More

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Liege

Address: Mont Saint-Martin 9-11, Liege 4000, Belgium
Phone Number:
Location: Belgium > Wallonia > The Ardennes > Liege Province > Liege
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Liege 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Swimming Pool Wheelchair access
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Number of rooms
120

Questions & Answers

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2 questions
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London, United Kingdom
8 days ago
London, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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