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Radisson Blu Hotel, Hasselt

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Torenplein 8, Hasselt 3500, Belgium (Formerly Radisson SAS)
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1 room 1 guest
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Radisson Blu Hotel, Hasselt
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422 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Vienna, Austria
Level Contributor
263 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel in a perfect location, only 2 minutes from the busy pedestrian areas of Hasselt. Only reason not to stay in this hotel is the stupid room layout with the bathroom divided from the living room by a wall of glas only thus giving full view of the toilet and shower area to anyone else staying... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear globusat, Thank you for your great feedback! Always nice to read when a guest returns home happily! Her at the Radisson Blu we offer also rooms where the the window between bath- and bedroom are blinded completely by the way! Looking forward welcoming you back any time! Kind regards, Mark Mosselman General manager More 

Dorfen, Germany
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip with my company and I enjoyed it a lot. The rooms were comfortable and clean, the staff friendly and courteous. They made us feel welcome and provided us with a very nice working environment.

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear DrostT, Great to hear that we have been able to help turning your business trip in a comfortable one! I do hope to see you back whenever you return to the area! Kind regards, Mark Mosselman General Manager More 

South Carolina
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in a suite here on business in late July. Most of the problems with the hotel are similar to the problems with the town - the farther you get from Brussels - the lower your expectations should be. The room thermostat does reset arbitrarily to 25 Celsius - but we found it did it during the day and not... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear managewell, Thank you for your trust and sharing your feedback here! I am sorry to hear that not everything went as expected by you. I Apologize in case of any caused inconvenience and will assure you that we will use your feedback to further increase our service level. With regards to the 25 degrees shown on the display of... More 

Nerang, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic!!! I contacted this hotel direct via email to enquire about booking. Their responses were always fast, personal & detailed. Our check in was great. Tom & Hannah at reception were extremely helpful throughout our whole stay! Always professional, knowledgeable & friendly. The breakfast was glorious! Huge selection, always delicious & fresh. We ate dinner here 1 night & enjoyed... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear LisaW, Thank you for staying with us and sharing your experiences here on TripAdvisor! I am delighted to read how satisfied you are with our product and service and am looking forward welcoming you back whenever you come back to Belgium and our region!! Kind regards, Mark Mosselman General Manager More 

The Netherlands
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booking in was a breeze Staff very friendly. Room was large and included bath and shower. Breakfast was not included and maybe € 17.50 is a bit expensive if you are not a big eater, but the choice of food was good. I came by train Taxi is approx. € 8.50 to the hotel. I enjoyed my stay and would... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear ozzieeg, Thanks for the maximum score you gave us and great to read you have enjoyed our product and service! I am looking forward welcoming you back whenever you return to the area! KInd regards, Mark Mosselman General Manager More 

Roeselare, Belgium
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 1, 2015

Room was not clean (glass picture window between bathroom & bedroom was dirty ... drip marks of some fluid, at least I hope it was only harmless "fluid") The drapes on the left end were hanging loose, tried to mend it but no use. As such light at dawn entered the room way too early. Pillows are too soft, no... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear PyroSmurf, Thank you for your feedback! I am sorry to hear that we have not been able to exceed your expectations and apologize about the fact that not everything in your room was according our normal standards. I can assure you that we will discuss your feedback internally and do our upmost to avoid this from happening in the... More 

Ekeren, Belgium
Level Contributor
3 reviews
2 of 5 stars Reviewed June 28, 2015

But that's about it i fear. Checkin not a minute before 3 pm, checkout before noon. Parking is expensive and not reserved. Restaurant is horrible! We had a package deal with 3-course diner. When sitting down we were told the starter is fish, man is meat and desert is ice. We negotiated for another main (entrecote instead of lamb) dor... More 

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RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear Vincent760083, Thank you for your feedback and I am sorry to hear that so far you are not stisfied with your stay for which I do apologize I do hope that you will reach out to us and give us the opportunity to make it right, especially as you are stil in the hotel if I understand your mesage... More 

Northants
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2015

The 3-nights' stay was bitterly disappointing from start to finish. Only 1 receptionist on duty most of the time, 2 at the most, leading to queues. Extractor fan in bathroom never worked. No hot water on the first morning. Room temperature reverted to 26 degrees every time and staff didn't have a clue as to what to do about it,... More 

Was this review helpful? Yes 1
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear BelgianChoc, Thank you for your feedback! I am very sorry to hear that we have not been able to exceed your expectations and apologize for any caused convenience. I can assure you we will use your feedback internally to see what actions we might need to take in order to further improve our services. I do hope we have... More 

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