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Radisson Blu Hotel, Hasselt

Certificate of Excellence
GreenLeadersPlatinum level
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Torenplein 8, Hasselt 3500, Belgium (Formerly Radisson SAS)
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Radisson Blu Hotel, Hasselt
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Radisson Blu Hotel, Hasselt
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401 Reviews from our TripAdvisor Community

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Traveler rating
    157
    169
    46
    25
    4
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47
181
9
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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The Netherlands
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booking in was a breeze Staff very friendly. Room was large and included bath and shower. Breakfast was not included and maybe € 17.50 is a bit expensive if you are not a big eater, but the choice of food was good. I came by train Taxi is approx. € 8.50 to the hotel. I enjoyed my stay and would... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear ozzieeg, Thanks for the maximum score you gave us and great to read you have enjoyed our product and service! I am looking forward welcoming you back whenever you return to the area! KInd regards, Mark Mosselman General Manager More 

Roeselare, Belgium
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was not clean (glass picture window between bathroom & bedroom was dirty ... drip marks of some fluid, at least I hope it was only harmless "fluid") The drapes on the left end were hanging loose, tried to mend it but no use. As such light at dawn entered the room way too early. Pillows are too soft, no... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear PyroSmurf, Thank you for your feedback! I am sorry to hear that we have not been able to exceed your expectations and apologize about the fact that not everything in your room was according our normal standards. I can assure you that we will discuss your feedback internally and do our upmost to avoid this from happening in the... More 

Ekeren, Belgium
Level Contributor
2 reviews
2 of 5 stars Reviewed 4 weeks ago

But that's about it i fear. Checkin not a minute before 3 pm, checkout before noon. Parking is expensive and not reserved. Restaurant is horrible! We had a package deal with 3-course diner. When sitting down we were told the starter is fish, man is meat and desert is ice. We negotiated for another main (entrecote instead of lamb) dor... More 

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RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear Vincent760083, Thank you for your feedback and I am sorry to hear that so far you are not stisfied with your stay for which I do apologize I do hope that you will reach out to us and give us the opportunity to make it right, especially as you are stil in the hotel if I understand your mesage... More 

Northants
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2015

The 3-nights' stay was bitterly disappointing from start to finish. Only 1 receptionist on duty most of the time, 2 at the most, leading to queues. Extractor fan in bathroom never worked. No hot water on the first morning. Room temperature reverted to 26 degrees every time and staff didn't have a clue as to what to do about it,... More 

Was this review helpful? Yes 1
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear BelgianChoc, Thank you for your feedback! I am very sorry to hear that we have not been able to exceed your expectations and apologize for any caused convenience. I can assure you we will use your feedback internally to see what actions we might need to take in order to further improve our services. I do hope we have... More 

Cologne, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

The hotel is a refurbished older building, and the rooms are fine. Breakfast is also fine. What needs more refurbishment is the health/wellness area. The swimming pool is a bit gloomy and the area around not too clean. The showers in the changing room are old and not well cleaned.

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear natalia12s, Thank you for your feedback! I am sorry to hear that your experience with the Health Club was not a good one. I do apologize for the caused inconvenience and can assure you that this has been discussed with the operator to avoid for the future. Kind regards, Mark Mosselman General manager More 

Manchester, United Kingdom
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 22, 2015

Hotel located in an easily accessible part of Hasselt and great for walking into the centre or visiting all the local attractions. Upon arrival the reception is a light airy area greeting with a pleasant member of staff who efficiently books you in. Free WiFi Lift quick and easy to negotiate to correct floor. Room large, clean quiet and well... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear B C, Thank you for your great feedback! Looking forward welcoming you back very soon! Kind regards, Mark Mosselman General Manager More 

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