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Radisson Blu Hotel, Hasselt

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Torenplein 8, Hasselt 3500, Belgium (Formerly Radisson SAS)
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Radisson Blu Hotel, Hasselt
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Radisson Blu Hotel, Hasselt
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389 Reviews from our TripAdvisor Community

Traveler rating
    152
    164
    45
    24
    4
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45
177
7
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Roeselare, Belgium
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was not clean (glass picture window between bathroom & bedroom was dirty ... drip marks of some fluid, at least I hope it was only harmless "fluid") The drapes on the left end were hanging loose, tried to mend it but no use. As such light at dawn entered the room way too early. Pillows are too soft, no... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear PyroSmurf, Thank you for your feedback! I am sorry to hear that we have not been able to exceed your expectations and apologize about the fact that not everything in your room was according our normal standards. I can assure you that we will discuss your feedback internally and do our upmost to avoid this from happening in the... More 

Ekeren, Belgium
2 reviews
2 of 5 stars Reviewed 1 week ago

But that's about it i fear. Checkin not a minute before 3 pm, checkout before noon. Parking is expensive and not reserved. Restaurant is horrible! We had a package deal with 3-course diner. When sitting down we were told the starter is fish, man is meat and desert is ice. We negotiated for another main (entrecote instead of lamb) dor... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear Vincent760083, Thank you for your feedback and I am sorry to hear that so far you are not stisfied with your stay for which I do apologize I do hope that you will reach out to us and give us the opportunity to make it right, especially as you are stil in the hotel if I understand your mesage... More 

Northants
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The 3-nights' stay was bitterly disappointing from start to finish. Only 1 receptionist on duty most of the time, 2 at the most, leading to queues. Extractor fan in bathroom never worked. No hot water on the first morning. Room temperature reverted to 26 degrees every time and staff didn't have a clue as to what to do about it,... More 

Was this review helpful? Yes 1
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear BelgianChoc, Thank you for your feedback! I am very sorry to hear that we have not been able to exceed your expectations and apologize for any caused convenience. I can assure you we will use your feedback internally to see what actions we might need to take in order to further improve our services. I do hope we have... More 

Cologne, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2015

The hotel is a refurbished older building, and the rooms are fine. Breakfast is also fine. What needs more refurbishment is the health/wellness area. The swimming pool is a bit gloomy and the area around not too clean. The showers in the changing room are old and not well cleaned.

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RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear natalia12s, Thank you for your feedback! I am sorry to hear that your experience with the Health Club was not a good one. I do apologize for the caused inconvenience and can assure you that this has been discussed with the operator to avoid for the future. Kind regards, Mark Mosselman General manager More 

Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 22, 2015

Hotel located in an easily accessible part of Hasselt and great for walking into the centre or visiting all the local attractions. Upon arrival the reception is a light airy area greeting with a pleasant member of staff who efficiently books you in. Free WiFi Lift quick and easy to negotiate to correct floor. Room large, clean quiet and well... More 

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RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear B C, Thank you for your great feedback! Looking forward welcoming you back very soon! Kind regards, Mark Mosselman General Manager More 

Perth
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 30, 2015

We stayed for 2 nights and despite originally being given a room with twin beds (when we'd booked a double) we were really happy with the hotel. Our room was on the 4th floor and a great size, very clean, comfortable and well decorated in a contemporary way. The staff were really friendly and the location was excellent to explore... More 

Was this review helpful? Yes
RDBluHasselt, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear Newlyweds!! First of all congratulations with your wedding!! The RD Blu Team wishes you lot of luck , health and happiness for the future. Thank you for your great score and feedback! Kind regards, Mark Mosselman General Manager More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 26, 2015

Good hotel as you'd expect from a radisson, highlight is certainly the gym. A fantastic gym with all the facilities you could require. Breakfast is nothing more than average. If you don't want to venture out for dinner the food is good and the service is great.

Was this review helpful? Yes
MMosselman, General Manager at Radisson Blu Hotel, Hasselt, responded to this review

Dear ahmadj4518 Thank you for sharing your experience on Tripadvisor It's a pleasure to see that you enjoyed your stay at our hotel! We hope to welcome you again soon, Kind regards, Mark Mosselman More 

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