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Holiday Inn Express Hasselt

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Thonissenlaan 37, Hasselt 3500, Belgium
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Holiday Inn Express Hasselt
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Holiday Inn Express Hasselt
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (30)
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Germany
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

It is easy to get confused between the Holiday Inn and the Holiday Inn Express which are about 200m apart. It is difficult to get to by car and very difficult to park. If you come on foot, it is probably convenient to the city centre, but in my case, it was a stop over point on a long journey... More 

Was this review helpful? Yes
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear guest thank you for leaving a comment on Tripadvisor and in this way inform us about your stay. Sorry to read that you had problems with parking. Under the Holiday Inn hotel there is an underground parking but you have to go by foot to the Express hotel that is a point. In front of the hotel there are... More 

Panama City, Panama
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 24, 2015

At first Vincent pretended I had no reservation. Next he put me in bed with another man (at least he tried). No decent parking in the vicinity of the hotel. Worn out towels...family size soap dispensers.

Was this review helpful? Yes 1
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest Thank you very much for taking the time to write a review on your stay with us and in this way inform us about the poor service you received. Please accept my sincerest apologies for the inconvenience you experienced and the bad feeling this gave you. Thank you for letting us know so that we are aware and... More 

Cambridge, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 5, 2015

I stayed here for one night in May and was very impressed. The staff were very friendly and helpful and the room was clean and a good size. The hotel is a short walk from the both the station and the town centre shops and restaurants.

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HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest thank you for your time to write such a nice review on your stay with us. It is always great to read that guests loved their stay and appreciate the friendliness of our staff, which is very important to know! Thanks again and hopefully till your next visit to Hasselt. Filip Caluwaert General Manager More 

Carlisle, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 18, 2015

The hotel is situated set back from the main road but is fairly quiet during the night.The reception desk is manned 24/7 the staff are very helpful and attentive most people who live and work in Belgium speak English. The bed room was well decorated and clean as was the bathroom the beds were comfortable and clean and the room... More 

Was this review helpful? Yes
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guests thank you for taking the time to write such a detailed review on your stay with us. It is always nice to read that our guests were satisfied with the service this hotel provides, the friendliness of our staff and the location in particular. Your comment will surely inspire other guests to select our hotel when visiting Hasselt.... More 

Kettering, United Kingdom
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed January 23, 2015

We stay at many hotels in this and other chains and picked this one as we were driving between Germany and the UK as it seemed convenient. We slightly regretted our choice. If you drive, there really is no convenient parking – unlike many similar HIEs - it’s even difficult to park outside the hotel to unload. We enquired and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hasselt, responded to this review

Dear Rick S, Thank you for taking the time to impart your experience with your recent stay at our Holiday Inn Express Hasselt. We're happy that you found the breakfast adequate and the front desk staff helpful. On the other hand, we apologize for the inconvenience experienced with the parking situation and if your stay was affected by the noise... More 

Brussels, Belgium
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 14, 2015 via mobile

we needed to be in Hasselt. The hotel arranged an upgrade to a Nice room. Friendly helpfull staff and a good breakfast. All you need for a short stay. Both holiday inn and holiday inn EXPRESS are next to each other. The holiday inn express is perfect enough. With the breakfast included for us the choice was easy. Not much... More 

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HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guests thank you for your time to write such a nice review on your stay with us. It is always great to read that guests loved their stay and enjoyed the free breakfast. We hope to welcome you again on your next visit to Hasselt. Filip Caluwaert General Manager More 

Southampton, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 22, 2014

My friend and I stayed here the weekend of 12th - 15th Dec 2014 and I thought it a very nice clean and quiet hotel. Rooms clean, beds very comfortable and plenty of choice of food for breakfast each morning. The only down side was it is not very accessible for a coach to park out side the door. This... More 

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HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear guests . Thank you for your experiences and observations Both positive and negative a great help in the pursuit of an even better service! We hope to welcome you soon again when visiting Hasselt. Filip Caluwaert General Manager More 

Tolkamer, The Netherlands
Level Contributor
80 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 29, 2014

I was here for business again and I have used this hotel on previous occasions as well. This time I did not get a renovated room but I got an old room and that was indeed visible. It was not very run down but you could see that some fresh paint would already help. Anyway, standard HIEX room. Still the... More 

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HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear guest First of all thank you for your confidence in our hotel! Good news, all our rooms are now renovated. We upgraded as well our wifi and it is free for all our guests! We therefor hope that your next stay with us will be a perfect one! We are already looking forward to welcoming you again when staying... More 

Colchester, United Kingdom
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed September 1, 2014

You know what you are getting with a Holiday Inn and the Holiday Inn Express in Hasselt is exactly that, clean, comfortable and love staff, you can't go wrong. The location of the hotel is just outside the centre of Hasselt, 5 min walk, you can either park on the street (limited space) or use the underground car park, which... More 

Was this review helpful? Yes
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guest thank you for taking the time to write a review on your stay with us. It is always nice to read that our guests were satisfied with the service this hotel provides, the friendliness of our staff and the location in particular. Hope you liked our new ground floor, lobby and breakfast area. Your comment will surely inspire... More 

Perth, Scotland, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 16, 2014

Stayed here on first night of our trip to Belgium. Was just at the end of a refurb the day we arrived so everything was very new in the lobby and eating area. I can honestly say that the beds were one of the comfiest i have stayed in anywhere and i had a great nights sleep. Breakfast was included... More 

Was this review helpful? Yes
HIHASSELT, General Manager at Holiday Inn Express Hasselt, responded to this review

Dear Guests thank you for taking the time to write a report on your stay with us. It is always nice to read that our guests were satisfied with the service this hotel provides, the friendliness of our staff, location and the accomodation in particular. Your comment will surely inspire other guests to select our hotel when looking for a... More 

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