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Ibis Hasselt Centrum

2.0 of 5 Thonissenlaan 52, Hasselt 3500, Belgium
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Ibis Hasselt Centrum
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Ibis Hasselt Centrum
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154 reviews from our community

Traveler rating
    8
    52
    62
    19
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Ibis Hasselt is looking somewhat tired. As a Silver Le Club Accor member I should have been offered a welcome drink but was not and had to request it. I was then given a key to a dirty room that clearly had not been cleaned and was full of rubbish from the last occupant. The staff at this hotel... More 

Review collected in partnership with Accorhotels.com

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Ede
Contributor
12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Good location, easy walking to city centre with its shops and restaurants. 'Free-of-charge' streetside parking is possible near to the hotel but not easy to find an empty spot. Room and bathroom were small and need renovation. Good news for future travellers: we've been told that the hotel will soon start renovation works.

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DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Thank you for taking the time to share your thoughts about your stay in our hotel. I'm really sorry for the inconvenience. We planned indeed a total renovation for next year. We hope to see you back in our new hotel! More 

York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 1, 2014 via mobile

Room smelt of urine, carpet, walls and bathroom were disgusting. Cobwebs everywhere and in the morning a cleaner woke me up by coming into my room without knocking. I left a complaint with the staff but no one from ibis contacted me. There is no excuse for a dirty room and the price is twice what it should be. I... More 

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DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Dear guest, I'm really sorry for this inconvenience. We would like to send you a personal e-mail with our excuses. You can send me an email to my personal email address. j.vandeschraaf@differenthotels.com More 

North Yorks, UK
Top Contributor
102 reviews 102 reviews
54 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed October 28, 2014

I travel regularly, and for most of the past 40 years have spent upwards of 100 days in hotel or holiday accommodation every year. I genuinely cannot remember such am awful hotel experience, other than the last time I stayed in Belgium in 1977! Nice friendly staff apart (who should be embarrassed by the state of this particular Ibis), the... More 

Was this review helpful? Yes 1
DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Dear guest, Thank you for taking the time to share your thoughts about your stay in our hotel. I'm really sorry for the inconvenience. We try to improve every day and maybe it's nice to know that we are closing the hotel in the beginning of next year for a total renovation. We hope to see you back our hotel... More 

The Netherlands
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 21, 2014

Stayed here just for one night on a weekday for business. The hotel is close by the city center but i had not enough time to visit the center but maybe next time i have the opportunity to see more of Hasselt. I found it difficult to find a parking place near the hotel, there are some parking places which... More 

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DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Thank you for your review. We hope to see you again in the future. More 

Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2014

Stayed in Ibis, Hasselt for 5 nights (end of August, 2014). Was in town for a seminar and the accommodation was booked by the event organizers (breakfast included). Pros: The location is excellent! 10 mins walking distance from the train station, very close to the city centre and hence don't have to walk too far if you want to eat... More 

Was this review helpful? Yes 1
DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Thank you for your feedback. Good to know is that we are renovating the hotel in the near future. We hope to see you again in our new hotel next year. More 

Southampton, United Kingdom
Top Contributor
91 reviews 91 reviews
89 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 19, 2014

Typical Ibis very friendly 24 hour bar and food, A lift to all floors. The reception was very efficient and friendly with lots of local info. Our rooms were clean tidy well presented and very clean. only a few steps to city centre bars and food outlets. Very limited parking on site. A very pleasant stay. Once again the only... More 

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DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Thank you for your review and we hope to see you again in Hasselt. More 

ottersum
Top Contributor
109 reviews 109 reviews
107 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed June 8, 2014

We visited Ibis Hasselt form May 29th – 31st. It is located at a rather busy road, just opposite the city center, whereas the distance to the train station is about 800 mtrs. It is a rather small hotel with 59 rooms. Entering the hotel you are in front of the desk, with on your right side the breakfastroom and... More 

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DifferentHotels, Guest Relations Manager at Ibis Hasselt Centrum, responded to this review

Thank you for your review and we hope to see you again in the future. More 

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Additional Information about Ibis Hasselt Centrum

Address: Thonissenlaan 52, Hasselt 3500, Belgium
Location: Belgium > Flanders > Limburg Province > Hasselt
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Hasselt Centrum 2*
Number of rooms: 59
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