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Different Hotel Hasselt

Thonissenlaan 52, Hasselt 3500, Belgium (Formerly Ibis Hasselt Centrum)
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Different Hotel Hasselt
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Different Hotel Hasselt
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160 reviews from our community

Traveler rating
    8
    53
    63
    21
    15
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ghent, Belgium
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

A horrible hotel. Noisy room because of the thin walls. The rooms are dirty and quite small. The staff assured us they would clean the room "again" but they didn't. We complained but he manager (Khaled Naya) just ignored us, he didn't even acknowledge the problem. There is nothing good to say about this hotel except for the location.

Was this review helpful? Yes 1
DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Dear guest, thank you very much for your feedback. We’re sorry to hear that your stay didn’t entirely match your expectations. We are currently undergoing a complete renovation of the hotel. We hope that we may welcome you again in our fully renovated Different Hotel Hasselt. More 

Leeds
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

I stayed here for two nights in October 2014. My room was warm and comfortable but basic, it did have an air conditioning unit also. The breakfast was good, a fairly extensive buffet, mostly cold items, but all decent, with particularly good 'hot dog' style sausages and yoghurts. The receptionist / bar supervisor was happy to serve us drinks in... More 

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DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Dear guest, Thank you very much for your feedback and we hope to welcome you next time in our total renovated new DIfferent Hotel. More 

Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 13, 2014

The Ibis Hasselt is looking somewhat tired. As a Silver Le Club Accor member I should have been offered a welcome drink but was not and had to request it. I was then given a key to a dirty room that clearly had not been cleaned and was full of rubbish from the last occupant. The staff at this hotel... More 

Review collected in partnership with Accorhotels.com

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DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Thank you for taking the time to share your thoughts about your stay in our hotel. I'm really sorry for the inconvenience. We planned indeed a total renovation for next year. We hope to see you back in our new hotel! More 

Ede
Contributor
20 reviews 20 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 24, 2014

Good location, easy walking to city centre with its shops and restaurants. 'Free-of-charge' streetside parking is possible near to the hotel but not easy to find an empty spot. Room and bathroom were small and need renovation. Good news for future travellers: we've been told that the hotel will soon start renovation works.

Was this review helpful? Yes
DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Thank you for taking the time to share your thoughts about your stay in our hotel. I'm really sorry for the inconvenience. We planned indeed a total renovation for next year. We hope to see you back in our new hotel! More 

York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 1, 2014

Room smelt of urine, carpet, walls and bathroom were disgusting. Cobwebs everywhere and in the morning a cleaner woke me up by coming into my room without knocking. I left a complaint with the staff but no one from ibis contacted me. There is no excuse for a dirty room and the price is twice what it should be. I... More 

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DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Dear guest, I'm really sorry for this inconvenience. We would like to send you a personal e-mail with our excuses. You can send me an email to my personal email address. j.vandeschraaf@differenthotels.com More 

North Yorks, UK
Top Contributor
107 reviews 107 reviews
54 hotel reviews
114 helpful votes 114 helpful votes
1 of 5 stars Reviewed October 28, 2014

I travel regularly, and for most of the past 40 years have spent upwards of 100 days in hotel or holiday accommodation every year. I genuinely cannot remember such am awful hotel experience, other than the last time I stayed in Belgium in 1977! Nice friendly staff apart (who should be embarrassed by the state of this particular Ibis), the... More 

Was this review helpful? Yes 1
DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Dear guest, Thank you for taking the time to share your thoughts about your stay in our hotel. I'm really sorry for the inconvenience. We try to improve every day and maybe it's nice to know that we are closing the hotel in the beginning of next year for a total renovation. We hope to see you back our hotel... More 

The Netherlands
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 21, 2014

Stayed here just for one night on a weekday for business. The hotel is close by the city center but i had not enough time to visit the center but maybe next time i have the opportunity to see more of Hasselt. I found it difficult to find a parking place near the hotel, there are some parking places which... More 

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DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Thank you for your review. We hope to see you again in the future. More 

Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 30, 2014

Stayed in Ibis, Hasselt for 5 nights (end of August, 2014). Was in town for a seminar and the accommodation was booked by the event organizers (breakfast included). Pros: The location is excellent! 10 mins walking distance from the train station, very close to the city centre and hence don't have to walk too far if you want to eat... More 

Was this review helpful? Yes 1
DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Thank you for your feedback. Good to know is that we are renovating the hotel in the near future. We hope to see you again in our new hotel next year. More 

Southampton, United Kingdom
Top Contributor
91 reviews 91 reviews
89 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 19, 2014

Typical Ibis very friendly 24 hour bar and food, A lift to all floors. The reception was very efficient and friendly with lots of local info. Our rooms were clean tidy well presented and very clean. only a few steps to city centre bars and food outlets. Very limited parking on site. A very pleasant stay. Once again the only... More 

Was this review helpful? Yes
DifferentHotels, Guest Relations Manager at Different Hotel Hasselt, responded to this review

Thank you for your review and we hope to see you again in Hasselt. More 

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