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All 8 Mons hotels

BEST WESTERN PLUS Hotel Casteau Resort Mons

3.0 of 5 Resort   |   Chaussee de Bruxelles 38 | Casteau, Mons 7061, Belgium
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Ranked #5 of 8 hotels in Mons
A recent review
4 of 5 stars reviewed 2 days ago
JOHN P Sheffield, United Kingdom
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74 people have reviewed this hotel

Traveler rating
    10
    31
    25
    3
    5
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5
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41
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • English first
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  • Italian first
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English first
Sheffield, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 3 nights on a Leger tour,and although quite a way from Mons we found this place very friendly and clean and modern.The room was spotless but smallish yet adequate.Breakfast was good and the bar very pleasant BUT -why is there no barman,he doubles up as reception and this is very annoying when waiting for a beer(all... More

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warrington
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a Leger Battlefield tour to Mons. The hotel is well situated for tours in this area. The room I was allocate to was spacious, quiet and had tea / coffee making facilities and very fast Wi Fi. The staff are helpful and friendly. The breakfast buffet is OK. The hotel restaurant is in a separate building... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

clean & comfortable we were on a coach tour so only two nights with only two restaurants local that was ok facilities were good including a sauna and jacuzi ? breakfast was good fridge in room was handy bar was comfortable but no draught & only small selection of beers

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dea M Joseph I thank you in name of my staff and myself for the positive review you left on Tripadvisor. And about the beer, I promise you that we will install draught beer for your next stay ! More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

An ugly 1960s roadside hotel whose principal asset is its car park. Breakfast is good but there's no restaurant (we ate in a Greek place immediately across the road on our first night) and you're a long way outside Mons. But it's handy for SHAPE, just a few hundred metres up the road. Nearby is a stone memorial to the... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir, I have read your review with a lot of attention. First of all, on behalf of our entire team, I would like to apologize for not exceeding your expectations However, I think you are a little bit hard with us : 1. an ugly 1960s roadside hotel... : it is of course not ab brand new hotel but... More

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 10, 2014

No A/C, no restaurants nearby open on monday. Taxy takes € 20 just to show up from Mons, plus the ride. No international tv channels... Overall clean. But staying for an all week was too much. Very good morning breakfast and of course they have the most famous local beers.

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear client, first of all, I want to thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It surprises me that you... More

Sheffield, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 1, 2014

I was on a Leger Battlefield Tour and stayed 3 nights at this hotel,which the brochure said had a restaurant but doesn't.A large proportion of customers on Battlefield tours are men and in my experience a large proportion of men like to drink.This hotel does not have draught beer and the receptionist doubles as the bar person. When there is... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir I thank you for your nice review. We indeed do not have always draught beer as we do not sell quickly enough to empty a beer keg within 3 days. Of course, we should have done it when we have a coach of English men as you are very fond of beer :-) We will do next time... More

Chippenham, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

First time we have stayed here. The Hotel is very convenient for SHAPE and Mons, and less than 2 hours from the Channel Tunnel. Our room with en-suite was excellent, clean, and included a fan and tea/coffee making facilities. We found the hotel peaceful and the staff helpful. We didn't have time to try the gym. The continental breakfast was... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir thank you for this review. a 5/5 makes us very very happy. See you soon again ! More

Top Contributor
60 reviews 60 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 5, 2014

The last time I visited the Casteau Resort the rooms were tired, they have now been updated and are greatly improved. Unfortunately they have disabled the volume buttons on the TV remotes and the volume is a little too high with noise bleed from neighbouring rooms. The breakfast was terrible, the hot food consisted of a boiled hot dog sausage... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Andy I thank you for this review. I am happy to read you enjoyed your room and that the renovation of the rooms has been appreciated. About the breakfast, I am pretty surprised you di'n't like the service. did you informed the staff about what you disliked ? If not, please know we will work on it as we... More

Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Stayed for a battlefield tour of Mons. Ideal location. Some work needed with bat staff and absence of pression beer and spirits, otherwise great hotel and location. I would stay here again, even though we ate in the restaurant Mediterranee across the road.

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear M Ferozeshah, thank you for this nice review. And I promise to have draught beer next time ! More

Chesapeake, Virginia
Top Contributor
57 reviews 57 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2014

Very nice hotel. Great staff, really nice rooms. Very clean and modern. Comfortable bed, free wifi and wired internet, and coffee maker in the room. Fitness area with different types of machines and weights, a sauna, and jacuzzi. Included breakfast was very nice European style breakfast. No restaurant in the hotel, but two restaurants just across the parking lot. Both... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir I thank you to have taken time to put this nice positive review on Tripadvisor. We always try to give the best service to our customers and the improvements we are busy to do in the rooms are one way to achieve this. Thank you again and hopefully see you shortly ! More

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Additional Information about BEST WESTERN PLUS Hotel Casteau Resort Mons

Address: Chaussee de Bruxelles 38 | Casteau, Mons 7061, Belgium
Phone Number:
Location: Belgium > Wallonia > Hainaut Province > Mons
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel Casteau Resort Mons 3*
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Also Known As:
Best Western Mons

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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