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All 8 Mons hotels

BEST WESTERN PLUS Hotel Casteau Resort Mons

3.0 of 5 Resort   |   Chaussee de Bruxelles 38 | Casteau, Mons 7061, Belgium
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55%
Ranked #6 of 8 hotels in Mons
A recent review
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  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
    9
    28
    25
    2
    5
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5
11
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40
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No A/C, no restaurants nearby open on monday. Taxy takes € 20 just to show up from Mons, plus the ride. No international tv channels... Overall clean. But staying for an all week was too much. Very good morning breakfast and of course they have the most famous local beers.

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear client, first of all, I want to thank you for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It surprises me that you... More

Sheffield, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was on a Leger Battlefield Tour and stayed 3 nights at this hotel,which the brochure said had a restaurant but doesn't.A large proportion of customers on Battlefield tours are men and in my experience a large proportion of men like to drink.This hotel does not have draught beer and the receptionist doubles as the bar person. When there is... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir I thank you for your nice review. We indeed do not have always draught beer as we do not sell quickly enough to empty a beer keg within 3 days. Of course, we should have done it when we have a coach of English men as you are very fond of beer :-) We will do next time... More

Chippenham, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

First time we have stayed here. The Hotel is very convenient for SHAPE and Mons, and less than 2 hours from the Channel Tunnel. Our room with en-suite was excellent, clean, and included a fan and tea/coffee making facilities. We found the hotel peaceful and the staff helpful. We didn't have time to try the gym. The continental breakfast was... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir thank you for this review. a 5/5 makes us very very happy. See you soon again ! More

Senior Contributor
49 reviews 49 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 5, 2014

The last time I visited the Casteau Resort the rooms were tired, they have now been updated and are greatly improved. Unfortunately they have disabled the volume buttons on the TV remotes and the volume is a little too high with noise bleed from neighbouring rooms. The breakfast was terrible, the hot food consisted of a boiled hot dog sausage... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Andy I thank you for this review. I am happy to read you enjoyed your room and that the renovation of the rooms has been appreciated. About the breakfast, I am pretty surprised you di'n't like the service. did you informed the staff about what you disliked ? If not, please know we will work on it as we... More

Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Stayed for a battlefield tour of Mons. Ideal location. Some work needed with bat staff and absence of pression beer and spirits, otherwise great hotel and location. I would stay here again, even though we ate in the restaurant Mediterranee across the road.

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear M Ferozeshah, thank you for this nice review. And I promise to have draught beer next time ! More

Chesapeake, Virginia
Top Contributor
57 reviews 57 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 21, 2014

Very nice hotel. Great staff, really nice rooms. Very clean and modern. Comfortable bed, free wifi and wired internet, and coffee maker in the room. Fitness area with different types of machines and weights, a sauna, and jacuzzi. Included breakfast was very nice European style breakfast. No restaurant in the hotel, but two restaurants just across the parking lot. Both... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir I thank you to have taken time to put this nice positive review on Tripadvisor. We always try to give the best service to our customers and the improvements we are busy to do in the rooms are one way to achieve this. Thank you again and hopefully see you shortly ! More

Senior Contributor
49 reviews 49 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 26, 2014

The Casteau is getting old and tired, the rooms have seen better days but it still offers value and is by far the handiest hotel for walking back to from the bar in SHAPE. Not the place for romance but okay for business, the Mercure and Utopia are more modern and comfortable

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Sir I thank you for your feedback. I would like to inform you that we are busy to renovate all the rooms of the BEST WESTERN Hotel & Aparthotel Casteau Resort Mons. Actually, 70 of the 90 rooms have been renovated, so i suppose you didn't get a new one. All renovated rooms have new paintings, new beds with... More

Virginia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 14, 2013

We stayed in a standard room for five nights in September. The room was small and clean but always warm even with a window opened 24/7. The breakfast service was very good with fresh rolls, a variety of cheeses, fresh fruit and sweet rolls. Bar service presented a problem because the desk clerk was also the bartender so at times... More

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Madam, Sir, First of all, I want to thank you for your review.. It is very important to get the feedback of our customers so that we can improve. I would like to inform you that we are busy to renovate all the rooms of the BEST WESTERN Hotel & Aparthotel Casteau Resort Mons. Actually, 70 of the 90 rooms... More

Dorset
Top Contributor
67 reviews 67 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 15, 2013

Stayed one night on route to Germany, very impressed. rooms were clean , breakfast plentiful, staff welcoming, had dinner in the restaurant at the front of hotel, expensive but worth it, the food and service was outstanding, Thank you Best western for making our first day of holiday memorable:)

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DDeWeerdt, Propriétaire at BEST WESTERN PLUS Hotel Casteau Resort Mons, responded to this review

Dear Madam, I am very happy to read that we were able to make the first day of your holiday memorable. Our staff and myself do the upmost to satisfy our customers and reviews like yours stimulates us to continue ! More

Macclesfield, United Kingdom
2 reviews
3 of 5 stars Reviewed September 2, 2013

We stayed for four nights with Leger Holidays (Grand Prix Trip 23 - 26 August). The hotel is very clean, rooms are adequate and breakfast (continental) is excellent. However there is no restaurant on site, only microwave snack meals at twelve euros. The hotel on the road close to the hotel was not open every night and was very expensive.There... More

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Additional Information about BEST WESTERN PLUS Hotel Casteau Resort Mons

Address: Chaussee de Bruxelles 38 | Casteau, Mons 7061, Belgium
Phone Number:
Location: Belgium > Wallonia > Hainaut Province > Mons
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Hotel Casteau Resort Mons 3*
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Also Known As:
Best Western Mons

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
74

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